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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
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The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc.

February 2008 - (Free Research)
Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. 
(WHITE PAPER) READ ABSTRACT |

Why Should You Consider Procurement Outsourcing? A Holistic Approach towards Vertically Integrated to Virtually Integrated Business Process Services by Wipro Technologies

January 2009 - (Free Research)
Procurement Outsourcing is defined as a process wherein organizations take a calculated approach of moving some of their processes around source to pay to a specialist. 
(WHITE PAPER) READ ABSTRACT |

Cut costs and time by outsourcing records management by Iron Mountain

March 2012 - (Free Research)
Access this resource to learn how outsourcing your records management can help protect against costly breaches while reducing costs through fewer infrastructure needs, increased productivity, improved regulatory compliance, and more. 
(DATA SHEET) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.

January 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business. 
(WHITE PAPER) READ ABSTRACT |

Winning the Paper Wars by ComputerWeekly.com

August 2013 - (Free Research)
This report from AIIM, a global community of IT professionals, assess the ROI of paper free projects, the drivers for eliminating paper, and the hurdles. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Top Ten Reasons to Transition Your IT Lab Environments to the Cloud by Skytap, Inc.

October 2010 - (Free Research)
Adopting cloud services is a smart move for almost any IT organization and the high cost, dynamic nature of lab environments makes them prime candidates to transition first. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing: Best Practices for Migrating to Microsoft Business Productivity Online Suite by Dell Software

March 2010 - (Free Research)
In this new white paper by Quest Software, learn the best practices for migrating to Microsoft Exchange Online and SharePoint Online from any legacy platform. See why organizations like yours are moving to BPOS. Read this white paper today. 
(WHITE PAPER) READ ABSTRACT |

Case Study - System One by Webroot

May 2013 - (Free Research)
This brief case study demonstrates how System One Services, a provider of technical outsourcing solutions for clients in the energy, discovered an endpoint protection system that enhanced mobile user protection and reduced network bandwidth while providing vastly improved endpoint security. 
(CASE STUDY) READ ABSTRACT |

Enable Project-Centric Manufacturing with Business Software by IFS

June 2008 - (Free Research)
Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. 
(WHITE PAPER) READ ABSTRACT |

Lean IT: The Time for Transformation is Now by CA Technologies.

August 2009 - (Free Research)
Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services. 
(ANALYST REPORT) READ ABSTRACT |

Accelerate Business Through a Cost-efficient Virtual Workforce: Citrix Transforms IT into an On-Demand Service for Virtual Workers by Citrix

May 2009 - (Free Research)
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and scale accordingly to foster and support future growth. 
(WHITE PAPER) READ ABSTRACT |

Article: How end-to-end services can transform Oracle environments by Dell, Inc.

April 2011 - (Free Research)
The creation of the Dell Services Oracle Practice builds on the long and successful relationship between Dell and Oracle - a collaboration that can offer significant benefits to organizations running Oracle software on Dell hardware. Read this article for more. 
(WHITE PAPER) READ ABSTRACT |

Virtual and Superior: How to Build Teams that Get Things Done by Citrix

September 2012 - (Free Research)
This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

Is Your Outsourcing Strategy Under Your Control? by SearchDataCenter.com

October 2013 - (Free Research)
Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation

June 2011 - (Free Research)
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. by ComputerWeekly.com

December 2011 - (Free Research)
In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now. 
(EZINE) READ ABSTRACT |

Global sourcing trends 2011 by ComputerWeekly.com

January 2011 - (Free Research)
At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. 
(WHITE PAPER) READ ABSTRACT |

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM

May 2008 - (Free Research)
The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise. 
(WHITE PAPER)

Presentation Transcript: Location Evaluation Factors for Offshore Outsourcing: The Promise and the Peril by Accenture

March 2009 - (Free Research)
When it comes to offshore outsourcing, security and location decisions have become more important overtime. Read this presentation transcript from the webcast of the same name and discover best practices and security risks in offshore outsourcing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

DC Hosting, Outsourcing And Colocation Strategies by Hewlett-Packard Company

February 2013 - (Free Research)
This expert e-guide presents selection criteria and opportunities in order to successfully evaluate and leverage data center outsourcing providers to ensure you're getting the highest level of service and benefits from your investment. 
(EGUIDE) READ ABSTRACT |

Are businesses taking chances when it comes to managing outsourcing risk? by ComputerWeekly.com

December 2010 - (Free Research)
Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges. 
(WHITE PAPER) READ ABSTRACT |

Colocation Versus Managed Hosting by Internap

April 2011 - (Free Research)
Access this resource guide to determine the differences between colocation and managed hosting when it comes to outsourcing for your organization. 
(WHITE PAPER) READ ABSTRACT |

Industrialised delivery: The next stage in outsourcing evolution by Hewlett-Packard Limited

October 2013 - (Free Research)
This on-demand webcast explores how your organization can achieve the true scale of outsourcing with industrialized delivery. 
(WEBCAST) READ ABSTRACT |

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