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The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft
March 05, 2010 - (Free Research)
This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.
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Effective Risk Management in a Collaboration Driven Enterprise by AvePoint, Inc.
August 01, 2008 - (Free Research)
How will platform and content access interruptions affect productivity, revenue, and compliance-related exposure? This document will analyze common consequences of such interruptions and discuss why successful SharePoint deployments require effective management, vigorous protection, diligent compliance protocols, and continuous availability.
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VoIP Solution Brief by SonicWALL
January 13, 2009 - (Free Research)
When working optimally, VoIP can provide businesses with several advantages over traditional phone services. However, there are two basic obstacles confronting administrators in maintaining optimal VoIP operations: security and quality of service (QoS). Learn more about these obstacles and how to overcome them.
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Apriso, Trixell's Manufacturing Operations Portal by Apriso Corporation
December 08, 2009 - (Free Research)
Trixell is a medical device world leader. Its products can be found in half of all X-ray machines produced worldwide. In eight years, production has increased 50-fold – a huge success, but also a huge challenge. Watch this video to learn more about Trixell and how they’ve overcome the many operational challenges involved in such rapid growth.
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The Future of Authentication for Online Services by SafeNet, Inc.
November 02, 2009 - (Free Research)
In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.
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Combat Cybercrime, Demonstrate Compliance and Streamline IT Operations by ArcSight, Inc.
March 02, 2010 - (Free Research)
This whitepaper discusses the requirements for a universal log management solution and specifically describes how ArcSight Logger 4 delivers on those requirements. A recent cyberespionage incident at Boeing Corporation is highlighted as an example. Read more to find out.
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AirMagnet Spectrum XT by AirMagnet, Inc.
February 25, 2010 - (Free Research)
AirMagnet Spectrum XT replaces legacy spectrum analyzer solutions in the market that are expensive; can be used only on legacy PCs; and provides a myopic view on solving WLAN network performance problems due to interference.
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VoIP Firewall Solution Brief by SonicWALL
January 13, 2010 - (Free Research)
Like all IP traffic, VoIP can be prone to security threats from internal and external attacks and application vulnerabilities. However, potential latency, jitter, packet loss and echo due to an underperforming firewall could significantly degrade communications. The ideal solution would provide comprehensive security that introduces no latency.
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Mobilizing the Service Call Offers Ricoh Numerous Business Advantages by BlackBerry
December 01, 2009 - (Free Research)
Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day.
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Hitachi Storage Solutions at Work: Amsterdam City Archive by Hitachi Data Systems
February 02, 2010 - (Free Research)
Stadsarchief Amsterdam is the biggest city archive in the world, storing millions of important and historic documents. To prevent these documents from getting lost, Stadsarchief Amsterdaturned turned to Hitachi Data Systems for a solution to digitize its archives, and ensure longevity and scalability.
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Advanced Data Protection and Disaster Recovery by Syncsort
January 15, 2009 - (Free Research)
Coupling NetApp’s SnapMirror and SnapVault technology with Syncsort’s BEX software has created an integrated disk-based solution for data protection and disaster recovery of mission-critical digital assets. Within minutes of an outage or disaster, applications, databases and users can be accessing data and resuming business.
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Essential Guide to Threat Management by Information Security Magazine
March 08, 2010 - (Free Research)
Your organizations are under attack from organized groups that are after the lifeblood of your company. This essential guide from Information Security Magazine will identify those attack vectors and tell you how to best secure your critical digital assets.
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Data Loss Prevention Requirements Roadmap by CA
April 14, 2009 - (Free Research)
The technologies that aid a successful company in sharing digital information and maintaining swift communications also leave companies vulnerable to a variety of security risks. Read this paper to learn how a comprehensive data loss prevention solution can protect your company's sensitive data.
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Reality Check – A Smart Business Continuity Strategy Can Offer Maximum Results at Minimum Cost by CDW Corporation
September 08, 2009 - (Free Research)
In an increasingly digital world, it's clear that business continuity is no longer an option. Keeping systems running 24x7 and ensuring that data reaches its intended destination — precisely when it's needed — is the heart and soul of a business. This paper discusses Business-Continuity (BC) initiatives on a tight budget and with limited resources.
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