TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.

Developing a Universal Approach to Cleansing Customer and Product Data by Business Objects March 19, 2008 - (Free Research) This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This document covers all the bases with CRM in the service provider environment, the pitfalls if you don't and the benefits when you do. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Profiling: Underpinning Data Quality Management by Pitney Bowes Group 1 Software May 2008 - (Free Research) Data Profiling delivers a deeper and broader insight in a fraction of the time required by traditional approaches to data analysis. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Maxcom Telecommunicaciones Updated Billing Processes by Pitney Bowes Group 1 Software April 2008 - (Free Research) This case study details how one telecommunications service provider implemented a new solution in a short period of time that allows the company to reduce existing billing issues. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Quality - The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software April 2008 - (Free Research) Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da... (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Five Ways ERP Can Help You Implement Lean by Epicor Software Corporation. February 2008 - (Free Research) Lean is the continuous pursuit of waste elimination. ERP systems are the central nervous system of the organization. Learn how ERP and Lean can be used to support and enable the most important objectives of one another. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Integrating Data in the Information System: An Open Source Approach by Talend July 2008 - (Free Research) Data integration guarantees the consistency of data in the overall information system. This white paper describes how Open Source helps solving the interoperability challenge. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Master Data Management: A White Paper by Bloor Research by Pitney Bowes Group 1 Software May 2008 - (Free Research) This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eSPC - Supply Chain Management Collaborative Technology by InfinityQS (E-mail this company) You can evaluate the quality of supplier materials in real-time with eSPC. eSPC is a Statistical Process Control (SPC) solution that collects and analyzes live quality data. From raw material suppliers located anywhere in the world to the final customer, eSPC automates data collection and provides statistical analysis.  (ASP) GO TO DETAILED REPORT

Steel Enterprise Management Systems - ERP for Metals Industry by STEELMAN Software Solutions Inc (E-mail this company) STEELMAN - SEMS is designed specifically for the metal industry. Metal processors have many unique issues that generic ERP packages will not solve. SEMS delivers terminologies, screens, and workflows that your staff can readily relate to and productively use with minimal training. SEMS can scale from 20 to over 1000 users and any metal type.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Microsoft Dynamics™ AX Advanced Warehouse Management System by SunRise Tech March 2008 - (Free Research) Sunrise AX WMS offers complete end-to-end warehouse management functionality, including insight into production inventory flows. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Warehouse Management Solutions: Embedded or Best-of-Breed? by Epicor Software Corporation. February 2008 - (Free Research) Warehouse management solutions (WMS) help increase customer satisfaction, productivity and utilize resources. Learn cost factors and questions to ask that will help you decide between and embedded and stand-alone system. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sales Order Management Software for .Net2.0 by SLINGSHOT. Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eSPC by Infinity QS eSPC is a Statistical Process Control (SPC) solution that collects and analyzes quality data in real-time.  (ASP) GO TO DETAILED REPORT

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Augmenting the Value of ERP with an Operations Execution System by Apriso® Corporation (E-mail this company) September 2007 - (Free Research) This white paper reviews the history behind ERP deployments, how the needs of an ERP system have evolved and why today’s business requirements necessitate direct, real time integration between corporate planning applications and the shop floor, across manufacturing operations – including production, quality and the supply chain network. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Guide to Going Paperless: Cut Costs with Document Automation by Equisys Inc February 2008 - (Free Research) Document automation software not only removes the cost of printing and posting paper documents, it also reduces the time involved in document production, archiving and retrieval. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

E-discovery considerations for Lotus Notes Domino organizations by Sherpa Software February 2008 - (Free Research) This webcast explains how the e-discovery process works and discusses how to prepare and protect your organization from potential e-discovery pitfalls. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Data Migration: A White Paper by Bloor Research by Informatica Corp. May 2008 - (Free Research) Data migration has historically been under-valued, under-resourced and not treated with the attention it deserves. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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