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Comparing the Total Cost of Ownership of SME On-Premises Business Management Applications and SAP Business ByDesign by SAP*

March 12, 2010 - (Free Research)
In this document, we analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation. 
(ANALYST BRIEF) READ ABSTRACT |

New Analytics Approach Needed for Contact Center Success by Five9

May 21, 2014 - (Free Research)
This exclusive e-guide features advice from experts on how to take your contact center from good to great with the right metrics for success. You'll also learn how to make better use of the large amounts of social data that are entering CRM systems with the right analytics approach. 
(EGUIDE) READ ABSTRACT |

Apply the power of CRM to build customer loyalty by Infor CRM

February 07, 2012 - (Free Research)
This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. 
(EGUIDE) READ ABSTRACT |

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix

July 2008 - (Free Research)
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
(WHITE PAPER) READ ABSTRACT |

Discover, deliver and set the right customer experience expectations by Genesys

February 2013 - (Free Research)
This expert resource examines the ways businesses can make sure that their organizations are empowering agents with the right technology to resolve problems by providing the right information to the agent at the right time and proactively discovering and delivering on customer expectation. 
(EGUIDE) READ ABSTRACT |

Comparing the Total Cost of Ownership of SME On-Premises Business Management Applications and SAP Business ByDesign by SAP AG

January 2011 - (Free Research)
This paper will analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript: The Power of Universal Patterns and Models for Master Data Management by Embarcadero Technologies, Inc.

October 2009 - (Free Research)
In this presentation transcript featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Today’s Blended Threats: Identifying and Stopping Web-based Email Attacks by M86 Security

October 2009 - (Free Research)
Organizations of all sizes continue to be challenged by increasingly sophisticated security threats. Attackers are constantly finding new ways to access valuable data. They use various tools and methods to evade traditional security products. This brief white paper presents a new security solution that can stop new threats quickly and effectively. 
(WHITE PAPER) READ ABSTRACT |

For Unwary Users, Social Media Data Analysis Can be an Unfriendly Task by IBM

March 2013 - (Free Research)
Social media analytics can help you gain valuable insights into your business, but it can also be a waste if not implemented properly. Read this expert e-guide to learn about the typical pitfalls of companies when deploying a social media analytics program and get advice on how to avoid them. 
(EGUIDE) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

Sun's High Performance Computing Reference Architecture by Sun Microsystems, Inc.

April 2009 - (Free Research)
This Sun BluePrints article is designed to provide IT managers with a grounding in the basic products and technologies that comprise Suns' HPC Reference Architecture. Key components are highlighted along with typical uses, issues, and architectures of HPC systems. 
(WHITE PAPER) READ ABSTRACT |

Choosing the Right Offline SharePoint Solution by Colligo Networks Inc.

May 2011 - (Free Research)
SharePoint is quickly becoming the centerpiece of collaboration for business processes in many top corporations. However, SharePoint only works when users are “online." This white paper examines the typical requirements for offline access in a number of scenarios and SharePoint site configurations. 
(WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

April 2009 - (Free Research)
In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. 
(PODCAST) READ ABSTRACT |

The Compliance Case for Social Media Records Management by Iron Mountain

September 2012 - (Free Research)
In this e-guide, learn how your organization can develop a solid records management policy to stay compliant while reaping social networking benefits. 
(EGUIDE) READ ABSTRACT |

Governance from the Ground Up: Launching Your Information Governance Initiative by SAP America, Inc.

September 2012 - (Free Research)
 Download this resource now to help ensure that you treat your information as a business asset and not let it become just a by-product of the systems that use it. Inside you'll read 5 common information governance challenges, 6 key tips to a successful information governance initiative, and more. 
(WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

March 2009 - (Free Research)
This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Hyper-V vs. Market Leaders by Dell and Microsoft

November 2010 - (Free Research)
In this transcript, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Hyper-V vs. Market Leaders by Dell and Microsoft

March 2009 - (Free Research)
In this transcript, senior enterprise IT architect Nelson Ruest breaks down VMware ESX Server, Citrix XenServer and Hyper-V, providing details on what each product has to offer. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Driving information-led business innovation with IBM InfoSphere Information Server by IBM

November 2011 - (Free Research)
This white paper identifies a shift in corporate thinking about the value of trusted information to the organization and outlines reasons why this shift is occurring. It explores common information integration challenges and outlines a list of key characteristics needed for an effective information integration solution. 
(WHITE PAPER) READ ABSTRACT |

Infor CRM Interaction Advisor by Infor CRM

July 2009 - (Free Research)
Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems. 
(PRODUCT DEMO) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

Dell Client Energy Savings Calculator by Dell, Inc. and Intel®

August 2009 - (Free Research)
The Dell Client Energy Savings Calculator is intended to provide a tool that will allow customers to estimate the energy consumed by a computer over a year's time and the resulting cost to operate the system over that period. 
(ASSESSMENT TOOL) READ ABSTRACT |

Security Assertion Markup Language (SAML) - the Essential Guide by Ping Identity Corporation

September 2011 - (Free Research)
This white paper introduces identity federation and the predominant standard, Security Assertion Markup Language, or SAML, to a non-technical audience. Describes why standards like SAML are necessary for implementing scalable, secure federated identity across organizational boundaries. And more! 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Data Security by Imperva

November 2010 - (Free Research)
This paper examines the drivers for adopting a strategic approach to data security, compares and contrasts current approaches, and presents the Return on Security Investment (ROSI) of viable data security solutions. 
(WHITE PAPER) READ ABSTRACT |

Pervasive Data Profiler v4 by Pervasive Integration

January 2008 - (Free Research)
Pervasive Data Profiler™ ensures data quality. Proactively audit all types of data; automate testing against changing business data quality needs and compliance regulations. Get hyper-fast, multithreaded processing of large data sets or sample data 
(WHITE PAPER) READ ABSTRACT |

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