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SIP contact centers: Key benefits and potential challenges by SearchSecurity.com

February 24, 2012 - (Free Research)
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. 
(EGUIDE) READ ABSTRACT |

IP telephony trends: Migrating from PSTN to SIP trunking by SearchSecurity.com

February 24, 2012 - (Free Research)
Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services. 
(EGUIDE) READ ABSTRACT |

SIP and the Art of Converged Communications by Global Knowledge

June 18, 2013 - (Free Research)
Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment. 
(WHITE PAPER) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks

August 2007 - (Free Research)
The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. 
(WHITE PAPER) READ ABSTRACT |

The SIP High Availability and Reliability Paradigm by F5 Networks

August 2007 - (Free Research)
Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly. 
(WHITE PAPER) READ ABSTRACT |

SIP Management: Top benefits and potential challenges by Metaswitch Networks

September 2011 - (Free Research)
This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges. 
(EGUIDE) READ ABSTRACT |

A Holistic View of SIP Trunking Solutions by Siemens Enterprise Communications

December 2010 - (Free Research)
Get a holistic view of the potential costs and savings associated with SIP trunk consolidation.  Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

SIP: Myth versus reality by Orange Business Services

July 2009 - (Free Research)
Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction? 
(WHITE PAPER) READ ABSTRACT |

How to Maximize Benefits of SIP Trunking for your Business by XO Communications

January 2014 - (Free Research)
This expert guide from SearchUnifiedCommunications.com highlights how you can best use SIP trunking to reduce costs, focusing on two methods that are not commonly practiced. 
(EGUIDE) READ ABSTRACT |

Why SIP Trunking Over Ethernet Makes Sense by XO Communications

January 2014 - (Free Research)
This exclusive resource discusses how SIP trunking over Ethernet can help you maximize the value of your existing UC tools, improving scalability and efficiency while reducing overall costs. 
(WHITE PAPER) READ ABSTRACT |

Boosting Contact Center Capabilities with UC and SIP by IBM

December 2010 - (Free Research)
Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service. 
(EBOOK) READ ABSTRACT |

Oracle Improves Communications and Reduces Costs with SIP Trunking by Oracle Corporation

September 2013 - (Free Research)
This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Case Study: New capabilities of and applications for SIP Solutions by XO Communications

January 2014 - (Free Research)
This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP. 
(CASE STUDY) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications

January 2011 - (Free Research)
Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers. 
(WHITE PAPER) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications

September 2010 - (Free Research)
In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution. 
(WHITE PAPER) READ ABSTRACT |

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center by Genesys

September 2008 - (Free Research)
This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals. 
(WHITE PAPER) READ ABSTRACT |

Tuning Applications for IP by AT&T Corp

July 1967 - (Free Research)
A move to IP delivers the most value when a majority of applications and facilities are migrated to the converged network. 
(WHITE PAPER) READ ABSTRACT |

Transforming your Contact Center…”SIP-ly” Stated by AT&T Corp

September 2011 - (Free Research)
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. 
(WHITE PAPER)

IP Telephony for Mid-Sized Companies : Current trends and what’s in store for the future by Cisco Systems, Inc.

November 2011 - (Free Research)
This e-guide highlights the top 5 trends in enterprise IP telephony and how you can improve collaboration and reduce costs. Uncover what you can expect for the future of IP telephony, what SIP trunking really means and how to take full advantage of its benefits 
(EGUIDE) READ ABSTRACT |

IP Telephony for Mid-Sized Companies : Current trends and what’s in store for the future by Cisco Systems, Inc.

June 2011 - (Free Research)
This e-guide highlights the top 5 trends in enterprise IP telephony and how you can improve collaboration and reduce costs. Uncover what you can expect for the future of IP telephony, what SIP trunking really means and how to take full advantage of its benefits 
(EGUIDE) READ ABSTRACT |

Story of Voice Transformation by AT&T Corp

June 2011 - (Free Research)
This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today. 
(WHITE PAPER)

New UC Threats Leaving Your UC Platform Vulnerable by SearchSecurity.com

May 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com explores three emerging security threats that can leave your UC platform extremely vulnerability to security issues. 
(EGUIDE) READ ABSTRACT |

Cisco Intercompany Media Engine for Dummies Section 1: SIP Alone Doesn't Cut It by Cisco Systems, Inc.

December 2009 - (Free Research)
To help address the many questions about the Cisco Intercompany Media Engine, Wade Hamblin and Hakim Mehmood from the product team will post a "for Dummies" blog every 2 weeks to explain the basics and help you understand what it is, how it works, and why you should care. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Session Border Controllers: Addressing Tomorrow's Requirements by Metaswitch Networks

September 2011 - (Free Research)
This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers. 
(WHITE PAPER) READ ABSTRACT |

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1 by Global Knowledge

December 2013 - (Free Research)
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application. 
(WHITE PAPER) READ ABSTRACT |

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