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Webcast: Business-Driven Virtualization: Optimizing Insight and Efficiency in the Dynamic Datacenter by Hyper9, Inc. November 13, 2009 - (Free Research) In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance.  (WEBCAST) READ ABSTRACT |

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP October 28, 2009 - (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.  (EBOOK) READ ABSTRACT |

Boosting Efficiency with IT Process Automation by CA June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.  (WHITE PAPER) READ ABSTRACT |

5 Steps to Building Your Pattern-Based Strategies by FICO December 2009 - (Free Research) In this webinar, learn how you can use business rules to rapidly respond to discovered relationships between data and performance. You will learn why strategies need to adapt to new conditions and how business process automation can benefit from updated business rules to effect change and manage exception cases.  (WEBCAST) READ ABSTRACT |

IT/Business Integration – Who’s Doing it Best? by CA December 2009 - (Free Research) Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.  (PODCAST) READ ABSTRACT |

2-Layer BPM: Oracle’s Unique Strategy Towards Exceptional Agility and Business Process Efficiencies by Oracle Corporation December 2009 - (Free Research) A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.  (WHITE PAPER) READ ABSTRACT |

Building Flexible Enterprise Processes Using Oracle Business Rules and BPEL Process Manager by Oracle Corporation January 2005 - (Free Research) Efficient business processes are one of the main competitive differentiators for any successful company. These processes orchestrate interactions between systems, services, people and partners to achieve key strategic and operational objectives.  (WHITE PAPER) READ ABSTRACT |

Show Me the Money - How Life in the ITIL Fast Lane Can Deliver Success by Numara Software December 2009 - (Free Research) In this white paper, authored by Numara® Software and Pink Elephant, we examine the critical role of having effective processes in driving down service costs. In particular, the paper demonstrates the importance of process and automation in helping IT executives stretch their IT budget further.  (WHITE PAPER) READ ABSTRACT |

A Standard Approach to Process Documentation by Lombardi Software December 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.  (WEBCAST) READ ABSTRACT |

Making the Case for BPM in 2010 by Lombardi Software December 2009 - (Free Research) How do you get people to listen to you and place BPM at the top of the budget priority list? Well, start with the fact that the majority of customers report a better than 100% ROI in under one year. We have some more ideas for you.  (WEBCAST) READ ABSTRACT |

Blueprint 30-day trial by Lombardi Software December 2009 - (Free Research) Blueprint is designed to be easy-to-use and collaborative so that a wide range of stakeholders can work together synchronously or asynchronously to map, refine and improve processes.  (TRIAL SOFTWARE) READ ABSTRACT |

Forrester Vendor Snapshot: Lombardi Blueprint Bridges Gap Between Process Discovery and Execution by Lombardi Software December 2009 - (Free Research) This paper discusses how Blueprint takes direct aim at MS Word, PowerPoint, and Visio as the tools of choice for process analysts. Read more to learn how Blueprint is a lightweight process discovery tool that is tailored to support geographically dispersed process discovery teams.  (WHITE PAPER) READ ABSTRACT |

Workflow vs BPM 2009 by Lombardi Software December 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.  (WHITE PAPER) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by Lombardi Software December 2009 - (Free Research) Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.  (CASE STUDY) READ ABSTRACT |

Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency by Lombardi Software December 2009 - (Free Research) Mondial Assistant Group wanted to share best processes across their 28 global business units but they lacked a platform for sharing process knowledge. So they turned to Lombardi Blueprint, a hosted service that fosters easy collaboration among non-technical business users who want to document and analyze their processes. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Time to Change New Thoughts on Supporting Business Change Fast and Flexibly by SAP America Inc December 2009 - (Free Research) This joint paper from SAP and Capgemini discusses the challenges of the interconnected economy and describes solutions that enable companies to use technology to innovate the way they do business.  (WHITE PAPER) READ ABSTRACT |

Lombardi Checklist: How to Scale Your Process Documentation Initiative by Lombardi Software December 2009 - (Free Research) This paper will explain each of the ten points on the “How to Scale Your Process Documentation Initiative Checklist” in an in-depth manner. Read on to learn what these ten points are as well as well as learn tips on how to properly utilize the checklist.  (WHITE PAPER) READ ABSTRACT |

CIO Perspective: To Be Great at IT, You Must Be Great at BPM by Lombardi Software December 2009 - (Free Research) One of the most popular business motto’s within the past year is "more for less." Organizations want things better, faster, and cheaper. In the IT world this is all too true as well. BPM is the tool that delivers faster, better, and cheaper solutions. Read this paper for an in-depth look into BPM from the perspective of the CIO.  (WHITE PAPER) READ ABSTRACT |

ITIL - Starting Fresh or Need A Refresh? by Numara Software December 2009 - (Free Research) Implementing ITIL for the first time or expanding your current processes can seem like overwhelming tasks. However, there are steps that can make these tasks much easier. Watch and learn what you can do to make implementing ITIL easier and how to use your IT Service Management solution to move forward.  (WEBCAST) READ ABSTRACT |

Differentiating Hardware- and Software-based Data De-duplication by Symantec Corporation February 2008 - (Free Research) Data de-duplication eliminates redundant data, saving valuable storage space, also it may be deployed via hardware- or software-based approaches-each having advantages and trade-offs.  (WHITE PAPER) READ ABSTRACT |

E-book: Planning upgrades in global SAP environments: Best practices, common pitfalls and real-world advice by Atos Origin December 2009 - (Free Research) In this e-book, find out what you need to know before embarking on a global SAP upgrade project. Learn best practices and tips for global SAP upgrades. Read a real-world case study about an SAP upgrade for a major multinational - and discover insider advice about the most common pitfalls of global upgrades - and how to avoid them.  (EBOOK) READ ABSTRACT |

Reuse the Business Rules that Run Your Business by Micro Focus, Ltd December 2009 - (Free Research) This webcast shows you how you can accelerate the discovery, documentation, and organization of business rules hidden deep within enterprise applications and gain better understanding business logic, organizations can increase the adaptability of their enterprise applications and respond quicker to the need for change.  (WEBCAST) READ ABSTRACT |

Aligning For a More Successful Business and IT Development Paradigm by Active Endpoints, Inc. September 2009 - (Free Research) This paper examines how the adoption of SOA (Service Oriented Architecture) can significantly improve Business and IT alignment.  (WHITE PAPER) READ ABSTRACT |

Optimize Savings and Maximize Efficiency with 100% Electronic AR Invoicing by Esker Inc. October 2009 - (Free Research) This paper examines solutions, both traditional software and Software as a Service models, with a proven track record in helping companies make the transition to 100% electronic AR invoicing.  (WHITE PAPER) READ ABSTRACT |

Pragmatic BPM and SOA Virtual Seminar by SearchSOA.com December 2009 - (Free Research) This free, one-day virtual seminar provides insight into useful business process management (BPM) design patterns and how to effectively link the business and modern software services. Attend to hear our experts explore the truths and myths of BPM and service-oriented architecture (SOA) as well as agile approaches to BPM and SOA.  (VIRTUAL SEMINAR) READ ABSTRACT |

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