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Smarter communications through analytics by IBM November 18, 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.  (WHITE PAPER)

Using Advanced Analytics to Gain Insights into Your Revenue Stream by SAP America, Inc. February 20, 2009 - (Free Research) This CustomerCentric Selling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance.  (WHITE PAPER) READ ABSTRACT |

Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, Inc. March 31, 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.  (WHITE PAPER) READ ABSTRACT |

Unlock Hidden Profits Using Effective Pricing Strategies by SAP America, Inc. March 24, 2011 - (Free Research) Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.  (WHITE PAPER) READ ABSTRACT |

CA Application Performance Management by CA Technologies. June 10, 2011 - (Free Research) CA Application Performance Management (CA APM) provides advanced application and infrastructure monitoring to ensure optimal business service performance. Watch this demo to see how CA APM enables IT operations and line of business owners to reduce revenue risks and keep customers loyal.  (WEBCAST) READ ABSTRACT |

Why mobile cloud computing could be your business strategy’s new best friend by ComputerWeekly.com December 07, 2011 - (Free Research) Cloud technologies and new opportunities in mobile computing will allow organisations to innovate in new ways. This report examines the new business strategies that cloud and mobility can enable.  (WHITE PAPER) READ ABSTRACT |

MPI Group: The Informed Manufacturer — Tips, Tricks and Tactics for High-Tech Manufacturers by SAP America, Inc. July 31, 2011 - (Free Research) For high-tech manufacturers, even a brief delay in design, production, or distribution can severely limit sales and profitability. With so much at risk, speed and accuracy are imperative. Read this white paper to learn what practices, processes and systems will keep your high-tech manufacturing organization on the cutting edge.  (WHITE PAPER) READ ABSTRACT |

GE Healthcare Case Study by Intel and HP September 19, 2011 - (Free Research) GE Centricity EDI, part of GE Healthcare IT’s Centricity portfolio, leverages technology to help healthcare providers improve patient care, streamline operations, trim revenue cycles and improve cash flows. Processes that were once handled manually are automated and can be performed around the clock.  Read this case study to learn more.  (CASE STUDY) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.  (WHITE PAPER) READ ABSTRACT |

Adapt and Expand: SOA and BPM Planning by Oracle Corporation UK Ltd February 02, 2011 - (Free Research) What should IT professionals examine to reap the maximum potential of SOA and BPM? This paper looks at some critical areas of focus.  (WHITE PAPER) READ ABSTRACT |

The Guide to Data Movement and Governance by IBM November 28, 2011 - (Free Research) Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations.  (EBOOK) READ ABSTRACT |

Recover lost online revenue with customer experience management by Tealeaf November 04, 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.  (WHITE PAPER) READ ABSTRACT |

The Butterfly Effect on Data Quality: How small data quality issues can lead to big consequences by Talend August 01, 2011 - (Free Research) This white paper explores the butterfly effect of poor data quality on CRM, ERP, billing, data warehouse, and other enterprise systems.  (WHITE PAPER) READ ABSTRACT |

Smarter Commerce Manufacturing Interactive Guide by IBM January 30, 2012 - (Free Research) Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.  (VIRTUAL SEMINAR) READ ABSTRACT |

IT matters again by ComputerWeekly.com December 01, 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.  (IT BRIEFING) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com November 22, 2010 - (Free Research) Over the past two years, the mobile TV landscape has changed dramatically.  (WHITE PAPER) READ ABSTRACT |

CW+: How to produce a business case for software quality by ComputerWeekly.com January 07, 2011 - (Free Research) When a mission-critical application fails, the loss of business revenue is large and swift. Poor application quality causes highly-visible major outages; it also causes ongoing lapses in business performance thatare less visible, but steadily add up to substantial revenue loss.  (WHITE PAPER) READ ABSTRACT |

Gartner: Decide now if you will become a money-making CIO by ComputerWeekly.com January 24, 2011 - (Free Research) This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.  (ANALYST BRIEF) READ ABSTRACT |

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.  (WHITE PAPER) READ ABSTRACT |

ERP and BI: When 1 + 1 = 3 by SAP America, Inc. January 2011 - (Free Research) More and more, SMEs turn to Enterprise Resource Planning (ERP) or Business Intelligence (BI) solutions to provide control and visibility. Each provides value, but the marriage of the two becomes the perfect storm, igniting improved performance and visibility. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Connectivity in context: Deliver application integration in days by IBM December 2011 - (Free Research) This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days.  (WHITE PAPER) READ ABSTRACT |

4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com November 2010 - (Free Research) This  Whitepaper is based on Juniper Research’s  November 2010 report entitled:  “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”.  (WHITE PAPER) READ ABSTRACT |

Accelerating Revenue through Carrier Ethernet Service Differentiation by InfoVista Corporation November 2011 - (Free Research) Many CSPs are looking towards Carrier Ethernet services – a way to more rapidly and efficiently deliver the bandwidth requirements and service requirements. If not properly managed, however, operating costs could end up increasing instead of being cost-effective.  (WHITE PAPER) READ ABSTRACT |

Cincinnati Zoo improves customer experience and enhances performance by IBM January 2012 - (Free Research) Learn how one of the world's top-rated zoo uses analytics to create a more satisfying customer experience – while cutting marketing costs, increasing new visits, boosting concession revenues and much more.  (WHITE PAPER) READ ABSTRACT |

Top 10 Root Causes of Data Quality Problems by Talend August 2011 - (Free Research) This white paper discusses the top ten root causes of data quality problems and suggests steps the business can implement to prevent them.  (WHITE PAPER) READ ABSTRACT |

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