This research, executed by Info-Tech Research Group and KnowledgeStorm, is designed to answer 3 questions: - To what extent does technology have a transformative effect – and in what areas? - How effective is the IT function at translating technology into business benefits? - What is the current status of IT solutions around the globe? 

In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience. 

Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal. 

Though SAP virtualization is beneficial, it can also be costly. Luckily, this expert e-guide explains how mapping out each step of the virtualization process can help you achieve maximum ROI, and offers advice and considerations to keep in mind when planning your SAP virtualization project. 

The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value. 

NACCO Materials Handling Group implemented new BPM processes for engineering change notification (ECN) and product cost authorization to automate and improve efficiency. Attend this webcast to learn how the ECN was designed, developed and deployed in 15 days, and how NACCO extended this process to all ECNs (both new and existing). 

The dependency of background (batch) processing still remains when your applications move to a service oriented architecture (SOA). Read this white paper to learn how to ease the SOA transition with technology that enables the inclusion of background processing. 

This white paper discusses how realize the full benefits of continuous integration in agile development. 

Discover how end-to-end document process automation can help SAP customers reduce paper consumption, reduce equipment maintenance and provide a more efficient use of labor. 

This paper looks at trends that cause manufacturers to reevaluate and revamp their B2B processes and integration capabilities. Read on to also learn how manufacturers are reorganizing their internal operations to facilitate the shift from EDI-only transfer to a broader range of functions that support a larger view of commerce. 

<p>Business processes and their effectiveness are what differentiate your company from your competitors. If you can successfully manage your processes you are able to increase efficiency, improve customer service, and deliver new products faster. Watch this webcast to learn how to put your best foot forward when it comes to BPM.</p> 

The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. 

This white paper details how in-memory computing changes the way organizations can operate and gain value from their business intelligence (BI). Particularly, discover how this method can bring together online transaction processing (OLTP) applications and online analytical processing (OLAP) applications.