TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

Millions of emails by Iron Mountain Digital August 2008 - (Free Research) None of us have the capability to sift through the millions of emails that come into our organization and pick out the important information. Learn about solutions that can help in this brief Videocast featuring legendary British comic, John Cleese. (VIDEOCAST) READ ABSTRACT |

Essential Email Marketing Deliverability Guide by Listrak. January 2008 - (Free Research) In this white, learn ways to ensure e-mails in your marketing campaign bypass internet filters and escape junk mail folders. The experts at Listrak have the details for you. (WHITE PAPER) READ ABSTRACT |

Getting started with email archiving for Exchange by Sherpa Software March 2008 - (Free Research) In this webcast, Exchange MVP Brien Posey discusses the pros and cons of available archiving methods such as Exchange Server's native email archiving capabilities, third-party email archiving software and archival services. (WEBCAST) READ ABSTRACT |

Why You Need Email Encryption: Use Case Scenarios by Proofpoint, Inc. July 2008 - (Free Research) The webinar covers email encryption as an important component of an organization's overall security architecture. Sending sensitive material securely over email, ensuring compliance with federal regulations, is also explored. (WEBCAST) READ ABSTRACT |

Email Archiving: A Proactive Approach to e-Discovery by Proofpoint, Inc. July 2008 - (Free Research) This whitepaper addresses the key e-discovery challenges facing legal and IT departments today, form the impact of regulations such as the Federal Rules of Civil Procedure (FRCP) to the technology required to deal with them. (WHITE PAPER) READ ABSTRACT |

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company) Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT)

DocWise by Viking Software Solutions. DocWise is a sophisticated component-based document management solution. It can store virtually any type of electronic file-Word and Excel documents, scanned images, emails, faxes, XML, ERM reports- as objects with a predefined structure so that they can be retrieved quickly by multiple users.  (SOFTWARE PRODUCT)

Email Management Services (EMS™) by MessageOne, Inc. July 2008 - (Free Research) Email Management Services provide a total solution for email and BlackBerry® continuity, recovery, security, archiving, e-Discovery, and storage management. (WHITE PAPER) READ ABSTRACT |

Mainsoft SharePoint Integrator for Lotus Notes by Mainsoft June 2008 - (Free Research) Mainsoft's easy to deploy, client-side plug-in for Lotus Notes 8 provides direct access to Microsoft SharePoint document libraries from within the Lotus Notes user interface. (DEMO) READ ABSTRACT |

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT)

Selecting and Designing an Email Archiving Infrastructure by EMC Partner Organization July 2008 - (Free Research) The IT infrastructure for email processing and storage changes when archiving is the end goal. This Videocast will help IT administrators define their email archiving needs and present issues to consider when evaluating an email archiving solution. (VIDEOCAST) READ ABSTRACT |

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company) Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download  (SOFTWARE PRODUCT)

The Growing Importance of Email Archiving by Arrow ECS Midmarket Group June 2008 - (Free Research) Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving. (WEBCAST) READ ABSTRACT |

Archive Attender™ for Exchange - Affordable Email Archiving by Sherpa Software (E-mail this company) Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available.  (SOFTWARE PRODUCT)

Business and technical considerations for email archiving by SearchExchange May 2008 - (Free Research) In this webcast, Foskett offers an overview of architectural considerations and major email archiving methods, ranging from managed and hosted solutions to hardware and software combinations. (WEBCAST) READ ABSTRACT |

Encryption Made Easy: The Advantages of Identity Based Encryption by Proofpoint, Inc. July 2008 - (Free Research) ReRead this white paper and learn how Identity-Based Encryption (IBE) can help your company automatically encrypt messages that contain private information, without requiring any manual intervention by message senders. (WHITE PAPER) READ ABSTRACT |

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) READ ABSTRACT |

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT)

E-discovery considerations for Lotus Notes Domino organizations by Sherpa Software February 2008 - (Free Research) This webcast explains how the e-discovery process works and discusses how to prepare and protect your organization from potential e-discovery pitfalls. (WEBCAST) READ ABSTRACT |

Business Value Analysis Study: Citizens Business Bank by Symantec Corporation. June 2008 - (Free Research) This value study for Citizens is a result of The Alchemy Solutions Group conducting a Total Operational and Economic Impact (TOEI) analysis. (WHITE PAPER) READ ABSTRACT |

EMS Enterprise Archive™ by MessageOne, Inc. July 2008 - (Free Research) EMS Enterprise Archive™ is Dell MessageOne's enterprise service that offers centralized retention and deletion policies, legal holds, compliance, e-Discovery search and storage management without data loss risks. (WHITE PAPER) READ ABSTRACT |

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) READ ABSTRACT |

SpamSentinel for Lotus Notes and Domino by Mayflower Software July 2008 - (Free Research) Spam and other threats that enter Domino mail servers consume valuable storage space, cause IT Pros to spend hours fixing machines and slow down processors. This free trial IT download is an anti-spam solution that eliminates time spent dealing with spam. (DEMO) READ ABSTRACT |

Why an Output Management Solution Will Save You Money by ROC Software March 2008 - (Free Research) Output management saves the enterprise money by centralizing control of the output environment directly with IT professionals trained to efficiently resolve problems. (WHITE PAPER) READ ABSTRACT |

Numara® Track-It! 8 Overview Webinar by Numara Software March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. (WEBCAST) READ ABSTRACT |

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