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Featured Sponsors
HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
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FACTS® 125 by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® 125 is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans.
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DataDirect HIPAA/ICD Upgrade Toolkit 2009 by DataDirect Technologies
October 2009 - (Free Research)
This toolkit will help you to fully understand the new rules that have been installed to United States Department of Health and Human Services (HHS) and how it is being used in conjunction with Health Insurance Portability and Accountability Act (HIPAA).
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FACTS® PPO by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® PPO is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities).
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FACTS® WDS by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® WDS (Work Distribution System) module is an electronic claim workflow management system for your adjusters.
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FACTS® CLAIMS & ENCOUNTERS by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® CLAIMS & ENCOUNTERS is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.
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Addressing Compliance Initiatives with Center for Internet Security Benchmarks by Tripwire, Inc.
January 2009 - (Free Research)
This whitepaper details the background you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. You'll learn about the benchmarks specified by the Center for Internet Security (CIS), which are often used as a starting point for creating a compliance initiative.
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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
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Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
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Insurance Video: 50% Speed to Market Gains with BRMS by IBM
March 2009 - (Free Research)
Check out this webcast to hear discussions from Kyle Kelt, Director of IT for VSP; Donald Light, Senior Analyst/Insurance Group for Celent, and domain experts from IBM and ILOG, an IBM Company.
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A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation
November 2009 - (Free Research)
Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
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Buyer’s Guide for Compliance Solutions by Oracle Corporation
February 2009 - (Free Research)
This document presents an overview of the Sarbanes-Oxley Act (SOX), Gramm-Leach-Bliley Act (GLB), and Health Insurance Portability & Accountability (HIPAA). It then translates these mandates into identity management requirements and challenges; defines and describes the reference model, and applies the reference model to the mandates.
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Deliver Effective Governance for Identity and Access Management by IBM
June 2009 - (Free Research)
Organizations should consider a thorough approach to IAM governance that meets the requirements of discovering, documenting and analyzing user access; establishing a process for user access governance; ensuring that constraints help manage business conflict; enforcing policies; and continuous monitoring.
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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI
December 2008 - (Free Research)
Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
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Improving Confidence by Increasing Understanding in Information by IBM
May 2009 - (Free Research)
Building greater confidence in your underlying data is easier said than done. The typical organization is home to a wide variety of fragmented data sources. Organizations with a baseline of data management maturity will get better value from their BI investments. They are also more likely to outperform organizations less mature in data management.
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