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E-Guide: Document-Centric BPM by AuraPortal March 01, 2011 - (Free Research) Read this ebizQ E-Guide and learn how case management can help make knowledge-centric work more efficient and systematic. Explore the benefits and challenges of taking a holistic approach to BPM as well as the power and complexity of case management BPM.  (EGUIDE) READ ABSTRACT |

7 Steps to Building a Business Case for ERP by Sage Software February 09, 2011 - (Free Research) Businesses are looking to make technology investments to prepare for growth but remain cautious with the economic recovery uncertain. Businesses need to define a business case for their technology investments and build a framework to measure ROI. This paper describes a 7-step process that will help build the business case for an ERP investment.  (WHITE PAPER) READ ABSTRACT |

eBizQ eBook: Dynamic Case Management: A powerful weapon in the war on 'untamed processes' by IBM August 23, 2011 - (Free Research) Learn how dynamic case management (DCM) can help enterprises deal with dysfunctional processes. In this expert eBook, you’ll be introduced to DCM, define untamed processes and explore such processes in the context of enterprise resource planning (ERP) and integration.  (EBOOK) READ ABSTRACT |

ebizQ.net Tip Guide: Evolving your dynamic case management strategy by IBM September 16, 2011 - (Free Research) This Tip Guide describes how DCM can benefit financial services firms and offers expert advice on best practices and pitfalls in DCM adoption.  (EGUIDE) READ ABSTRACT |

ebizQ.net Tip Guide: Pitfalls to avoid in your case management strategy by IBM September 16, 2011 - (Free Research) This Tip Guide describes how DCM can benefit financial services firms and offers expert advice on the best practices and pitfalls in DCM adoption.  (EGUIDE) READ ABSTRACT |

How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc. March 23, 2010 - (Free Research) The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value.  (WEBCAST) READ ABSTRACT |

eGuide: Applying business rules for more effective advanced case management by IBM November 07, 2011 - (Free Research) Read this expert e-guide to learn what business needs are driving the adoption of both business rules and case management technologies, how business rules technology is being put to use in case management and other areas, how to prepare for and implement rules in case management, and where business rules and case management trends are heading.  (EGUIDE) READ ABSTRACT |

Tip Guide: Case History: How DCM helped one global company improve customer service everywhere by IBM December 05, 2011 - (Free Research) This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world.  (EGUIDE) READ ABSTRACT |

Exmoor National Park Authority Uses Kofax Express to Help Optimise Efficiency by Kofax, Inc. February 25, 2013 - (Free Research) This case study explores an automation tool that one organization utilised as a SharePoint connector to simplify the process of transitioning to Microsoft SharePoint to enhance their correspondence tracking system. Learn more about the results they achieved and how you could benefit from a similar strategy.  (CASE STUDY) READ ABSTRACT |

Business Agility Insights Vol. 1, No. 1 by IBM December 13, 2012 - (Free Research) To achieve the business agility that today's fast-paced environments require, four invaluable technologies have come to the fore: business process management (BPM), case management, decision management, and event processing. Check out this expert e-zine to learn more about each of them, and examine three key avenues to smarter, faster operations.  (EZINE) READ ABSTRACT |

Crafting a DCM architecture: Principles, priorities and components to consider by IBM November 17, 2011 - (Free Research) Designing a dynamic case management (DCM) architecture is more of an art—really, a balancing act—than a science. In this expert e-guide, readers will learn to address key principles and considerations involved in designing an effective DCM architecture, and incorporate organizational values and priorities into such an architecture.  (EGUIDE) READ ABSTRACT |

FAQ: Aligning BPM and MDM to Improve Business Process by IBM May 13, 2013 - (Free Research) By aligning master data management (MDM) and business process management (BPM) efforts, you can optimize process decisions, reduce process errors, and enhance customer satisfaction. This presentation transcript includes FAQs on how to get started, which projects are best suited for a MDM BPM alignment, and more.  (WHITE PAPER) READ ABSTRACT |

FAQ: How to Optimize Processes with BPM by IBM February 09, 2013 - (Free Research) Access this presentation transcript to discover answers to FAQs about how business process management (BPM) can help to optimize SAP efficiency and productivity. Read on to find out which SAP processes are best suited for BPM, primary use cases for BPM with SAP, and more.  (WHITE PAPER) READ ABSTRACT |

Dancing with Elephants - Making Your Business Processes Agile by Fujitsu America, Inc. January 03, 2011 - (Free Research) Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal.  (WEBCAST) READ ABSTRACT |

Building a Robust Business Case for High Quality Master Data by Melissa Data Corp February 01, 2010 - (Free Research) This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included.  (WHITE PAPER) READ ABSTRACT |

Case Management: Transformational Process Management in Government by IBM March 2008 - (Free Research) IBM FileNet Business Process Framework is a framework that gives governments the ability to rapidly build a case management system.  (WHITE PAPER)

Analyst Report: Case Management Automation - Facilitating Compliance by EMC Corporation September 2010 - (Free Research) Read this white paper to learn about the compliance implications of case-based process automaiton.  (WHITE PAPER) READ ABSTRACT |

Article: Design Patterns for Case Management by EMC Corporation August 2011 - (Free Research) This article discusses how using a ‘case management’ construct as an organizing principle can often simplify the challenges associated with complex decision-intensive processes.  (WHITE PAPER) READ ABSTRACT |

Advanced Case Management: Making its Mark on Key Government Sectors by IBM May 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.  (WHITE PAPER) READ ABSTRACT |

Case Management: Combining Knowledge with Process by Singularity March 2009 - (Free Research) Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management.  (WHITE PAPER) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.  (WHITE PAPER) READ ABSTRACT |

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by KANA (E-mail this company) June 2012 - (Free Research) Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.  (WEBCAST) READ ABSTRACT |

Dynamic Case Management: A Foundation for Agile Enterprise Business Applications by Pegasystems May 2011 - (Free Research) The dynamic case management approach is helping companies achieve significant, competitive results.  In this webinar, learn how your company can also achieve better service outcomes with dynamic case management.  (VIDEO) READ ABSTRACT |

Building a Compelling Case for Change: Aligning Strategy with Action by OpenText April 2013 - (Free Research) Watch this webinar today to explore the key challenges in developing a compelling case for change when it comes to your business processes. Learn how you can gain support across your organizational culture and discover the strategic role BPM technology plays to align the goals and actions of the end-user community with your business objectives.  (WEBCAST) READ ABSTRACT |

Case Management: Addressing Unique BPM Requirements by OpenText December 2012 - (Free Research) View this informative report to learn more about case management and some of the differences from conventional BPM. It provides examples of some of the best case management offerings that are available today and breaks down the positives and negatives of the product.  (WHITE PAPER) READ ABSTRACT |

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