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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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The Business Case for Better Problem Resolution Processes by BMC Software, Extending Value with Identify Software

April 22, 2008 - (Free Research)
This white paper details the results of a Forrester survey which explores the inefficiencies that exist in common approaches to application problem resolution. 
(WHITE PAPER) READ ABSTRACT |

Supply Chain Management in Kraft by Board International

June 2008 - (Free Research)
In order to maintain its market leadership, Kraft Food's products should reach their destinations faster and faster, but in the most effective way. 
(CASE STUDY) READ ABSTRACT |

Better Healthcare Starts with Better Information by Dell, Inc.

June 2012 - (Free Research)
This white paper examines Dell's holistic solutions, bringing together implementation services, process improvement consulting and customized IT technology so caregivers have better information for better patient care. 
(WHITE PAPER)

Expert Briefing: Preventing Change Management Process Bottlenecks by ServiceNow

November 2012 - (Free Research)
This expert briefing presents sage advice from Derek Lonsdale, service management leader and Lean IT expert from PA Consulting Group. Inside, discover how you can optimize and speed up the change management process to ensure that IT stays in sync with business demands. 
(EBRIEF) READ ABSTRACT |

Building a Business Case for BPM – a Fast Path to Real Results by OpenText

December 2012 - (Free Research)
Consult this informative white paper to learn more about the real value of BPM as it's realized from continuous planning and measurement. This resource will help you develop a framework for a business case that helps justify BPM projects. 
(WHITE PAPER) READ ABSTRACT |

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 2011 - (Free Research)
Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 
(IT BRIEFING) READ ABSTRACT |

Best Practices in eCatalog Management by Ariba, Inc.

June 2010 - (Free Research)
At the heart of procurement systems is a catalog. Even in environments lacking automation, requisitioners consult a hard copy or customer service reps use a catalog at the other end of a phone line. Getting everyone to use the correct catalog from a preferred vendor at the contracted price will ensure that negotiated savings are actually realized. 
(WHITE PAPER) READ ABSTRACT |

Agile Business Processes With IFS Applications by IFS

February 2013 - (Free Research)
View this white paper to learn more about how IFS applications can improve user productivity and bring usability to new heights. Find out how you can improve your business practices and the struggle with technology by reading this white paper now. 
(WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

Case Study: Children’s Hospital of Philadelphia by HP and Microsoft

May 2011 - (Free Research)
A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent. 
(CASE STUDY) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Program and Project Management Services: Trusted Advisors and Proven Leadership for your SAP® Solutions by SAP America, Inc.

September 2010 - (Free Research)
This paper explores SAP Project Management Services. Read on to learn how comprehensive project management services from SAP Consulting reduce total cost of ownership, accelerate time to value, and unleash the full potential of SAP investments, whether you’re introducing or upgrading SAP software or rolling out new functionality. 
(WHITE PAPER) READ ABSTRACT |

Is JD Edwards EnterpriseOne Right for Your Business? by Oracle Corporation

December 2008 - (Free Research)
View this Webcast to learn why the new transformation of JD Edwards applications can integrate your manufacturing strategies to improve your competitiveness and overall performance. 
(WEBCAST) READ ABSTRACT |

How can we visually explore all our data - Banking by SAS Institute Inc.

March 2013 - (Free Research)
Consult this resource to learn more about the benefits of visually exploring data, including big data assets. It explains how you can make analytical insights available to a broader class of users quickly and efficiently. Current systems are in need of an update, and with this resource you can find out how to make your analytics easy to interpret. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Sand Springs Police Department - Just the Ticket by Intermec

February 2013 - (Free Research)
Find out how the Sand Springs Police Department improved their citiation process with a new approach to technology. By replacing the paperwork with handheld mobile computers, and increasing their companies safety and revenue as a result. Read this white paper to learn more about how the SSPD was rewarded from their technology upgrade. 
(WHITE PAPER) READ ABSTRACT |

Boosting Efficiency with IT Process Automation by CA Technologies.

June 2008 - (Free Research)
As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. 
(WHITE PAPER) READ ABSTRACT |

Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare by Esker Inc.

July 2009 - (Free Research)
When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking. 
(CASE STUDY) READ ABSTRACT |

Change Management Best Practices for the Engineering and Construction Industry by Oracle Corporation

April 2009 - (Free Research)
The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects. 
(WHITE PAPER) READ ABSTRACT |

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce, An IBM Company

September 2009 - (Free Research)
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. 
(WHITE PAPER) READ ABSTRACT |

How Organizations Make Better Decisions by SAS Institute Inc.

April 2010 - (Free Research)
This report describes how organizations are attempting to improve specific decisions. Most analyses of decision-making address single capabilities, such as technology, leadership, or group process. In this research, the topics addressed were more comprehensive - the idea being to understand which improvements were used most frequently. 
(ANALYST REPORT) READ ABSTRACT |

The Total Economic Impact™ of Oracle Enterprise Manager Configuration Management Pack, and Provisioning and Patch Automation Pack by Oracle Corporation

March 2009 - (Free Research)
Learn how Oracle's comprehensive industry leading configuration management and provisioning automation solutions help you reduce application management costs while delivering greater control and compliance. 
(WHITE PAPER) READ ABSTRACT |

CW Special report on Wipro by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CW Special report on Capgemini by ComputerWeekly.com

August 2012 - (Free Research)
This 8 page special report from Computer Weekly offers a critical assessment of Capgemini, its strategy, products and services and financial performance. Packed with graphs and charts it is essential reading for anyone thinking of working with Capgemini. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 2012 - (Free Research)
The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it. 
(IT BRIEFING) READ ABSTRACT |

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