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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM..
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Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company)

Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company)

Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS

IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve Plant Performance and Communication with Design Operate Maintain (DOM) by IFS

March 2008 - (Free Research)
Listen to this podcast to learn how design operate maintain (DOM) can help you eliminate communication problems between maintenance, operations and designers working on your plant. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

6 Steps To ERP Implementation Success by IFS

February 2008 - (Free Research)
Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Global at the Core: The Business and Technology Benefits of Workday’s Global Approach to Enterprise Applications by Workday.

July 2008 - (Free Research)
This white paper explains how Workday has built modern, global enterprise application solutions that effectively transform enterprise business by providing superior information, agility, control, and economics. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research

September 2003 - (Paid)
A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

IT Briefing - Bringing Together Data Integration and SOA by DataDirect Networks.

August 2008 - (Free Research)
Web services require the ability to integrate disparate data resources. This whitepaper will look at the impact of XML, SOA data integration and identify how to provide universal data access through a data services layer. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Why Business Rules: A Case for Business Consumers of Information Technology by ILOG Inc

April 2008 - (Free Research)
This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Separating Backup and Archive Processes to Meet New Challenges of Information Management by Iron Mountain Digital

September 2008 - (Free Research)
This paper examines how separating backup from archiving can make data protection more efficient, keep information online and accessible at lower costs for longer periods of time and achieve regulatory compliance. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Quality Management for Manufacturers: Some Assembly Required by Epicor Software Corporation.

August 2008 - (Free Research)
Investing in ERP solutions today means more than just meeting the basic needs of the Supply Chain. Lori Gipp, VP of Marketing, IQS will join the webcast to present this type of extended ERP offering with QMS. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Building the Information Infrastructure for a Global Enterprise -- How to Help Your ERP System Keep up with an Expanding Business by Epicor Software Corporation.

May 2008 - (Free Research)
Globalization can have serious impacts on key business processes, and ERP systems must evolve to address the needs of an international company. Learn how you can implement an ERP system fit for a global supply chain. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IBM pureXML for SOA: Unlocking the Business Value of Information by IBM.

May 2008 - (Free Research)
XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system. 
(WHITE PAPER) GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ShopVue - Shop Floor Execution (SFX) by Casco Development, Inc

Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Strategies to Run a Lean Supply Chain: How Principles of Lean Manufacturing Transfer Benefits to Operations by Epicor Software Corporation.

February 2008 - (Free Research)
This paper by Ventana Research, a leading Performance Management research firm, examines how businesses are using management concepts such as “lean” manufacturing to make their supply chains more efficient. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Role of ERP in Globalization: A low-cost Approach to Reaching New Markets by Epicor Software Corporation.

March 2008 - (Free Research)
Globalization is driven by the desire to exploit new markets and lower manufacturing costs, but it comes with many challenges. Learn how a standardized ERP implementation will help you streamline and automate business processes during globalization. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation.

March 2008 - (Free Research)
This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Driving Lean Supply Chains through Improved Information Flow and Supply Chain Visibility by Epicor Software Corporation.

July 2008 - (Free Research)
For companies looking to boost their results in lean initiatives by utilizing existing resources to their fullest; tools such as Advanced Planning and Scheduling (APS) solutions offer great value. 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

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