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Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
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Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
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Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company)

Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links. 
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Astea Alliance Application Extensions by Astea International Inc. (E-mail this company)

Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention. 
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Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses by Oracle Corporation - SMT (E-mail this company)

November 2007 - (Free Research) The notion that emerging businesses have the same BI and EPM requirements as large enterprises is partly true. However, the survey makes clear that these requirements evolve as companies grow from single locations to multiple locations, expand internationally, or change from private to public ownership.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

SpyCatcher Enterprise 10-minute Demo by Process Software

June 2008 - (Free Research) SpyCatcher™ Enterprise is the first and only antispyware solution that proactively protects enterprise computers from next-generation spyware.
(DEMO) READ ABSTRACT | GO TO DEMO

Free Trial: Evaluate SpyCatcher Enterprise by Process Software

June 2008 - (Free Research) SpyCatcher™ Enterprise is the first and only antispyware solution that proactively protects enterprise computers from next-generation spyware.
(DEMO) READ ABSTRACT | GO TO DEMO

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
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Managing Today's Professional Service Organization - How to Improve Efficiency and Increase Profits by Epicor Software Corporation.

February 2008 - (Free Research) Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
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Epicor Enterprise ERP Solution for Midmarket Businesses by Epicor Software Corporation.

Epicor Enterprise is a tightly integrated and industry-specific end-to-end ERP solution for midmarket businesses. Through its six application suites it provides access to the right information, from the right source, at the right time, empowering users throughout the value chain to make valid, accurate and informed decisions. 
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The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation.

May 2008 - (Free Research) This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Role of ERP in Globalization: A low-cost Approach to Reaching New Markets by Epicor Software Corporation.

March 2008 - (Free Research) Globalization is driven by the desire to exploit new markets and lower manufacturing costs, but it comes with many challenges. Learn how a standardized ERP implementation will help you streamline and automate business processes during globalization.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Building the Information Infrastructure for a Global Enterprise -- How to Help Your ERP System Keep up with an Expanding Business by Epicor Software Corporation.

May 2008 - (Free Research) Globalization can have serious impacts on key business processes, and ERP systems must evolve to address the needs of an international company. Learn how you can implement an ERP system fit for a global supply chain.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor Procurement - Mid-market e-Sourcing Software by Epicor Software Corporation.

With Epicor Procurement, requisitioners have access to approved catalogs with pre-negotiated items and prices. Buyers and CFOs can sleep better at night knowing that Procurement ensures organizational compliance to purchasing rules. The result is better control with less work on everyone's part. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation.

March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Services Spend -- Supplier Relationship & Contingent Workforce Management in the Service Enterprise by Epicor Software Corporation.

February 2008 - (Free Research) Learn how supplier relationship management (SRM) will help you maintain relationships with suppliers, enabling you to drive down costs and manage risk. Save time and money while receiving the goods and services your business needs.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Five Ways ERP Can Help You Implement Lean by Epicor Software Corporation.

February 2008 - (Free Research) Lean is the continuous pursuit of waste elimination. ERP systems are the central nervous system of the organization. Learn how ERP and Lean can be used to support and enable the most important objectives of one another.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Strategies to Run a Lean Supply Chain: How Principles of Lean Manufacturing Transfer Benefits to Operations by Epicor Software Corporation.

February 2008 - (Free Research) This paper by Ventana Research, a leading Performance Management research firm, examines how businesses are using management concepts such as “lean” manufacturing to make their supply chains more efficient.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation.

Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enterprise Process Maps: A Picture Paints A Thousand Words by IDS Scheer.

January 2008 - (Free Research) Every Business Process Management (BPM) project should begin with a clear understanding of the business environment from the biggest picture to the lowest lever required. Discover how Enterprise Process Maps can help.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Better Business - Smarter Decisions - Faster Execution: Open Business Process by IDS Scheer.

January 2008 - (Free Research) Discover how to execute business process management initiatives faster and make smarter decisions using Open Business Process Management.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cape Clear 7 ESB Platform for On-Demand Integration by Cape Clear Software Inc (E-mail this company)

Cape Clear’s ESB Platform has everything you need to rapidly deploy datacenter-class services and integrations. These can be internal to your company, or can span multiple firewall boundaries to and from your business partners and SaaS providers. Cape Clear is built around open standards and designed to work with your existing infrastructure. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Are You in Control? by McLaren Software.

February 2008 - (Free Research) The Enterprise Engineer application suite supports the engineering process by providing a single point of control to manage the production and use of project content; including drawings, correspondence, procedures and specifications.
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

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