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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 02, 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

The Deloitte Consumer Review: A more secure customer by ComputerWeekly.com

March 2013 - (Free Research)
This report from Deloitte assesses the impact of cybercrime on consumers and offers advice to businesses on how to respond. 
(ESSENTIAL GUIDE) READ ABSTRACT |

e-Book: Chapter 4 - ESI Datamap: Managing Litigation Risk by Symantec Corporation

July 2008 - (Free Research)
This whitepaper explains how an ESI data map serves as a unifying document that ties together information about record locations, litigation hold instructions and retention. Businesses that create an ESI data map their risk of e-discovery noncompliance. 
(BOOK) READ ABSTRACT |

Institutional Identity Theft: How the Identity Theft of Your Customers Leads to the Erosion of Your Company's Profits and Good Name by Perimeter eSecurity

December 2008 - (Free Research)
Read this whitepaper for a look at the real losses sustained by organizations whose customers experience identity theft and best policies, procedures, and solutions to reduce your organizations risk. 
(WHITE PAPER) READ ABSTRACT |

Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge

October 2008 - (Free Research)
This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue. 
(WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

7-Eleven Stores Ring Up Better Backups with ExaGrid by ExaGrid Systems, Inc.

March 2010 - (Free Research)
When 7-Eleven Stores needed a disk-based backup system to streamline its nightly data protection procedures, they turned to a two-site ExaGrid system. Read this case study for the details. 
(CASE STUDY) READ ABSTRACT |

Preparing For Email and File Archiving Best Practices by Proofpoint, Inc.

January 2009 - (Free Research)
Learn how to get started on building a business case for deployment, preparing your organizations' employees and understanding the new federal rules of civil procedure. 
(VIDEO) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

Data Quality Process Needs All Hands on Deck by Harte-Hanks Trillium Software

December 2013 - (Free Research)
Access the following expert e-guide to uncover the best practices and procedures for developing and implementing a successful data quality strategy. 
(WHITE PAPER) READ ABSTRACT |

HP LeftHand SAN Failback Procedure for VMware by Hewlett-Packard Company

August 2009 - (Free Research)
This white paper documents the procedure for failback from a VMware Site Recovery Manager (SRM) recovery site after SRM has performed a failover on an HP LeftHand SAN. This document is intended for customers who are using an HP LeftHand SAN with VMware. 
(WHITE PAPER) READ ABSTRACT |

A Practical Approach to Building a Comprehensive and Compliant RIM Program by Iron Mountain

October 2013 - (Free Research)
This whitepaper outlines the important steps to achieve successful and compliant records and information management (RIM). 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

Online Training Case Study by SyberWorks, Inc.

December 2008 - (Free Research)
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. 
(CASE STUDY) READ ABSTRACT |

Gartner: Time to rethink backup procedures by ComputerWeekly.com

February 2014 - (Free Research)
IT leaders and storage managers can realise cost savings and improve their use of backup infrastructure by rethinking their back-up procedures, says Gartner analyst Dave Russell. 
(ANALYST BRIEF) READ ABSTRACT |

7-Eleven Stores Ring up Better Backups with ExaGrid by ExaGrid Systems, Inc.

December 2008 - (Free Research)
7-Eleven Stores began looking for a disk-based backup system in an effort to streamline its nightly data protection procedures and to increase the amount of data the company could back up each night. 
(WHITE PAPER) READ ABSTRACT |

Do You Know Where Your Assets Are? Maximizing ROI With Radio Frequency Identification (RFID) Asset Management by Intermec

March 2009 - (Free Research)
This white paper examines asset tracking with RFID technology by providing a brief overview of technologies available, an explanation of how passive UHF RFID can be used for asset tracking, an exploration of who's using RFID, a discussion on deciding what to track and making a business case for RFID, and a guide to choosing the right RFID partners. 
(WHITE PAPER) READ ABSTRACT |

Mobile BI: Actionable Intelligence for the Agile Enterprise by SAS

June 2011 - (Free Research)
This report describes how mobile devices can drive better BI. Find out how top performing companies have made mobile devices the primary platform for BI deployments. 
(WHITE PAPER) READ ABSTRACT |

Effective Security with a Continuous Approach to ISO 27001 Compliance by Tripwire, Inc.

July 2008 - (Free Research)
In this white paper, learn how with Tripwire Enterprise, organizations can quickly achieve IT configuration integrity by proactively assessing how their current configurations measure up to specifications as given in ISO 27001. 
(WHITE PAPER) READ ABSTRACT |

Data Loss Prevention: Keeping Sensitive Data out of the Wrong Hands by Symantec Corporation

October 2008 - (Free Research)
Data security breaches pose a serious threat. Companies need to reduce risks associated with exposing customer data, losing intellectual property, or violating compliance obligations. Learn more about DLP issues, strategies and solutions. 
(WHITE PAPER) READ ABSTRACT |

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