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Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc. April 01, 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.  (WHITE PAPER) READ ABSTRACT |

Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce September 01, 2009 - (Free Research) Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.  (WHITE PAPER) READ ABSTRACT |

Reducing Compliance Risk in the Cloud by VeriSign, Inc September 29, 2009 - (Free Research) When you outsource cloud computing, you are putting your data in the hands of a third party. In this video, Rena Mears of Deloitte & Touche LLP reviews how cloud computing is effecting data classification and security. She answers some of the toughest questions about service provider agreements, compliance, and what’s next for data management.  (VIDEO) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc. April 16, 2009 - (Free Research) Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.  (WHITE PAPER) READ ABSTRACT |

Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp October 30, 2009 - (Free Research) The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.  (EGUIDE) READ ABSTRACT |

Ten Steps to Safeguard Small Business Data by i365, A Seagate Company November 16, 2009 - (Free Research) Your small business has distinct needs that differ from either consumers or larger businesses. Here are ten steps to help you to protect your data if your resources are limited?  (WHITE PAPER) READ ABSTRACT |

Panda Managed Office Protection by Panda Security August 11, 2009 - (Free Research) Panda Managed Office Protection is a security solution for PCs and servers based on the concept of Software as a Service (SaaS). Software as a Service lets companies focus on their core business, freeing them from the management tasks and operating costs associated with traditional security solutions.  (DATA SHEET) READ ABSTRACT |

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation September 01, 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.  (CASE STUDY) READ ABSTRACT |

Blue Bell Creameries® Improves its Inventory Management and Standardizes Procedures with an Automated Data Collection System by TAKE Supply Chain October 14, 2009 - (Free Research) To improve inventory management and standardize procedures, Blue Bell turned to TAKE Supply Chain's Gemini Series™ for OPM mobile software solution. Read this case study to learn more about the benefits Blue Bell experienced from switching to TAKE Supply Chain’s Gemini Series™, and learn how your company can do the same.  (CASE STUDY) READ ABSTRACT |

Online data backup and recovery tips for SMBs by 3X Systems October 12, 2009 - (Free Research) Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you.  (PODCAST) READ ABSTRACT |

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation March 09, 2009 - (Free Research) This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.  (WHITE PAPER) READ ABSTRACT |

eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com September 24, 2009 - (Free Research) Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge.  (EBOOK) READ ABSTRACT |

Creating a Data Classification Procedure by Red Hat October 20, 2009 - (Free Research) You know you have to protect your sensitive data, but in order to do that, you have to find it. Data classification consists of identifying what information is confidential, then deciding how to store and secure that information. In this video, Adrian Lane of Securosis gives insight into the data classification process.  (VIDEO) READ ABSTRACT |

The E-Discovery “How-To” Guide: Practical Recommendations for Streamlining Corporate E-Discovery by Clearwell Systems October 01, 2008 - (Free Research) This paper breaks down the e-discovery process into phases, discusses best practices and relevant technologies for each phase, and provides a matrix to guide an e-discovery team’s decision making process.  (WHITE PAPER) READ ABSTRACT |

HP LeftHand SAN Failback Procedure for VMware by Hewlett-Packard Company August 05, 2009 - (Free Research) This white paper documents the procedure for failback from a VMware Site Recovery Manager (SRM) recovery site after SRM has performed a failover on an HP LeftHand SAN. This document is intended for customers who are using an HP LeftHand SAN with VMware.  (WHITE PAPER) READ ABSTRACT |

IBM® Lotus® Domino® Server Performance on Red Hat® Enterprise Linux® 5 by Red Hat May 15, 2009 - (Free Research) This paper gives a brief introduction to the Lotus Domino performance benchmarking concepts and methodology. It will also outline the detailed procedures for running the Server Load Utility with the N8Mail Workload. Finally, it presents the performance results of Lotus Domino Server on Red Hat Enterprise Linux (RHEL) for simulated workloads.  (WHITE PAPER) READ ABSTRACT |

SUN SYSTEMS FOR ENTERPRISE 2.0 WITH ORACLE by Sun Microsystems, Inc. November 11, 2009 - (Free Research) Enterprises today are seeking new communication technologies, such as wikis, blogs, and forums, to improve communication and collaboration and increase employee productivity.  (WHITE PAPER) READ ABSTRACT |

Achieving GLBA Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat October 05, 2009 - (Free Research) This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific GLBA mandates while increasing overall efficiency and agility.  (WHITE PAPER) READ ABSTRACT |

Winning the Performance Battle: Standardizing Best Practices with Technology by Oracle Corporation March 01, 2009 - (Free Research) This white paper highlights the important elements and key benefits of standardizing business processes and operating procedures based on uniform, organization wide technology. It also serves as a guide for engineering and construction (E&C) firms choosing the right technology to promote standardization across their organizations.  (WHITE PAPER) READ ABSTRACT |

Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge October 2008 - (Free Research) This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.  (WHITE PAPER) READ ABSTRACT |

Implementing a PLC Calibration Routine to Ensure Accurate Instrument Readings by AutomationDirect May 2008 - (Free Research) The calibration method described in this article can be applied to any analog measurement such as pressure, amperage, weight, length or force.  (WHITE PAPER) READ ABSTRACT |

Gaining a Competitive Edge: Streamlining AP and Business Process Automation by Esker Inc. July 2009 - (Free Research) This paper is designed to assist CEOs, CFOs, CIOs, Accounts Payable managers and ERP system administrators in learning, planning and evaluating automation of accounts payable processes to gain added efficiency in today's competitive business environment.  (WHITE PAPER) READ ABSTRACT |

Getting There From Here: Delivering Unified Communications to Your Organization - Part 3 by IBM September 2009 - (Free Research) This webcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.  (WEBCAST) READ ABSTRACT |

A Performance Comparison of Current and Previous Generation Dell OptiPlex Desktop Systems by Dell, Inc. and Intel October 2009 - (Free Research) Dell Inc. commissioned Principled Technologies to run a set of performance tests on a mix of current and previous generation Intel® processor-based Dell™ OptiPlex™ desktop systems. The following report details performance testing procedures and provides key findings obtained.  (ANALYST REPORT) READ ABSTRACT |

E-Zine: THE GREEN AND VIRTUAL DATA CENTER - Chapter 4: IT Infrastructure Resource Management by SearchStorage.com August 2009 - (Free Research) Best practices, people, processes, and procedures combine with technology tools, hardware, software, networks, services, and facilities to enable a virtual data center. The importance of this chapter is to understand how all these elements coupled with existing and emerging technologies can be applied to improve IT service delivery.  (EZINE) READ ABSTRACT |

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