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Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
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Cisco ASA 5500 Series by Cisco Systems, Inc..
The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more...
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Traffic Valuation and Prioritization with Riverbed Stingray Traffic Manager by Riverbed Technology, Inc.

January 15, 2012 - (Free Research)
Every company wants to maximize its network resources, but doing so can be tough when struggling with traffic floods, malicious users, or under performing applications. Riverbed Stingray Traffic Manager helps guarantee service levels for your important users by prioritizing key transactions and much more. 
(WHITE PAPER) READ ABSTRACT |

Business Analytics for Marketing by IBM

October 31, 2013 - (Free Research)
The following webcast depicts the best solution to making sure that your customers always get the best service possible. 
(WEBCAST) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Swisscomm Uses HP Security to Provide Superior and Secure Client Services by Hewlett-Packard Limited

August 02, 2013 - (Free Research)
Providing superior – and secure – services to clients is Swisscom's greatest goal. This quick video reveals how they have achieved the security needed, and who provides it. View now to learn more! 
(VIDEO) READ ABSTRACT |

Why Good Technology Isn’t Good Enough by BlackBerry

March 17, 2014 - (Free Research)
This exclusive paper examines a mobile solution that rises above the rest by providing a comprehensive architecture, including services, security, and software. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Resolving Business-Critical Application Problems by BMC Software, Extending Value with Identify Software

April 22, 2008 - (Free Research)
This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development. 
(WHITE PAPER) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

E-Guide: Best Practices for Managing Storage Efficiency by Pillar Data Systems

March 10, 2011 - (Free Research)
While server virtualization provides your customers with increased flexibility to respond to business needs, it also introduces some problems, especially in the storage arena. This guide is a quick and informative read that will explore new options of helping customers manage their unified and virtual servers projects. 
(EGUIDE) READ ABSTRACT |

Collaborative IT: A Pragmatic Approach for Bringing the Service Desk and Operations Together by Hewlett-Packard Company

July 22, 2010 - (Free Research)
This reports looks at best practices and technologies that can support an effective integration of the Service Desk and Operations teams. The report focuses on closed loop incident and problem management, as well as end-to-end change and configuration management, with a particular focus on automation. 
(WHITE PAPER) READ ABSTRACT |

Maximize the Performance of your Windows SAN Infrastructure by Diskeeper Corporation

November 16, 2010 - (Free Research)
This paper examines how to maximize the performance of your Windows SAN infrastructure. The SAN’s role is to provide the storage; the operating system’s job is to deliver that data in a manner that works best. It also examines the benefits of defragmentation. 
(WHITE PAPER) READ ABSTRACT |

Digging into Quality: API Best Practices, Problems and Advice by IBM

April 09, 2014 - (Free Research)
"For consumers, a bad API means a longer development cycle and a higher defect rate," said IT architect Peter Hendriks. So how do you avoid these consequences and ensure top-notch API quality from the start? This expert e-guide provides best practices for API quality. 
(EGUIDE) READ ABSTRACT |

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 22, 2011 - (Free Research)
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: What is End-to-End Application Performance Management? by Compuware Corporation

August 28, 2009 - (Free Research)
It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Optimization is for the Clouds by Riverbed Technology, Inc.

September 06, 2011 - (Free Research)
This paper begins with an outline of the characteristics of computing from a distance, describes how WAN optimization of cloud resources improves the user experience, explains how Riverbed’s Cloud Steelhead achieves this, and concludes with several deployment examples. 
(WHITE PAPER) READ ABSTRACT |

Application Problem Resolution in a J2EE Environment by BMC Software, Extending Value with Identify Software

April 22, 2008 - (Free Research)
When considering deploying J2EE applications, designing an efficient and rapid application problem resolution process is important. Discover common J2EE application problems and strategies to accelerate resolution and minimize risk. 
(WHITE PAPER) READ ABSTRACT |

Collaboration One of the Fundamental Engines of Lean Initiatives - Avoiding the Eighth Deadly Waste by TANDBERG, now part of Cisco

March 2008 - (Free Research)
This white paper details best practices for implementing video communication into an organization and highlights a number of companies that have successfully done so. 
(WHITE PAPER) READ ABSTRACT |

A Candid Examination of Data Deduplication by Symantec Corporation

August 2009 - (Free Research)
Read this white paper for an in-depth discussion of what data deduplication is, how it works, what problems it solves, and what options are available. 
(WHITE PAPER) READ ABSTRACT |

IT governance: enabling high performance in turbulent times by IBM

February 2009 - (Free Research)
This paper explains how CIOs can use governance best practices to mitigate the depth and duration of performance declines that often accompany periods of change and innovation. It will clarify what governance is - and isn't - and articulate how CIOs can begin to improve governance within their organizations. 
(WHITE PAPER) READ ABSTRACT |

Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results by InsideView

August 2009 - (Free Research)
Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Maximizing Workforce Management with Best-of-Breed Solutions by Kronos Incorporated

April 2010 - (Free Research)
Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This presentation transcript covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Podcast: Maximizing Workforce Management with Best-of Breed Solutions by Kronos Incorporated

March 2010 - (Free Research)
Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This podcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns. 
(PODCAST) READ ABSTRACT |

Webcast: Maximizing Workforce Management with Best-of-Breed Solutions by Kronos Incorporated

March 2010 - (Free Research)
Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This webcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns. 
(WEBCAST) READ ABSTRACT |

Strategic Insight for Your SAP Deployment: The Top 3 Techniques for Capacity and Performance Management by HyPerformix

July 2008 - (Free Research)
The emerging best practice of predictive analysis provides accurate predictions of performance and capacity, hands-on real observed results, that allow you to make informed business decisions about IT investments. 
(WHITE PAPER) READ ABSTRACT |

Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs by Citrix

May 2009 - (Free Research)
Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs. 
(WHITE PAPER) READ ABSTRACT |

Foglight - Application Management to Unify IT and the Business by Dell Software

Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire application infrastructure to the true root-cause of a problem. 
(ASP & SOFTWARE PRODUCT)

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