The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business July 1967 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business June 2008 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

Purdue Pharma L.P. Deploys DocAve® to Protect and Manage its SharePoint Infrastructure by AvePoint, Inc. February 2010 - (Free Research) Purdue Pharma L.P. have an expansive, diverse, and geographically distributed network of employees, partners, and associated firms who must collaborate extensively. See how they turned to DocAve to dramatically reduce time and resources required for granular restores and improve end-user confidence and accelerated Sharepoint adoption.  (CASE STUDY) READ ABSTRACT |

VMWorld Case Study:  Catalent Pharma Solutions by ComputerWeekly.com October 2012 - (Free Research) A robust virtulisation, back-up and disaster recovery plan, helped Catalent Pharma Solutions survive an earthquake, tsunami and a fire in 2011.  (CASE STUDY) READ ABSTRACT |

Adaptive Security for the Health/Pharma Vertical by Juniper Networks, Inc. April 2011 - (Free Research) Healthcare and pharmaceutical organizations are more sophisticated than ever before; but with that sophistication, they also face new challenges.  (WHITE PAPER) READ ABSTRACT |

Dimension Data Helps Purdue Pharma Deploy and Manage Unified Communications to Support Corporate Growth by Dimension Data February 2010 - (Free Research) Read this case study to learn how Dimension Data’s managed services helped a pharmaceutical company replace a legacy phone system with a converged communications solution.  (CASE STUDY) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

Increasing Data Center Efficiency by Using Improved High Density Power Distribution by APC by Schneider Electric January 2006 - (Free Research) A new approach to power distribution for high density server installations saves floor space, simplifies power cabling, saves capital cost, reduces weight, and increases electrical efficiency. This paper describes this distribution architecture and quantifies the benefits.  (WHITE PAPER) READ ABSTRACT |

Inter-System Ground Noise: Causes and Effects by APC by Schneider Electric April 2010 - (Free Research) Many power-related problems are the result of inter-system ground noise. This problem cannot be corrected using typical AC-only power protection equipment. The cause and solution of inter-system ground noise problems are described.  (WHITE PAPER) READ ABSTRACT |

ESG - Evolving APM Big Data Approach, Integrated End-User Experience Monitoring Bring Deep End-to-End Application Visibility by Riverbed Technology, Inc. March 2013 - (Free Research) Highly complex IT environment with multi-tier application architectures delivering apps and services, detecting and diagnosing performance problems can be like looking for a needle in a haystack. Discover how Riverbed OPNET AppInternals Xpert can help you address these challenges.  (WHITE PAPER) READ ABSTRACT |

Practical Uses for Radio Frequency Identification (RFID) Technology in Manufacturing and Distribution Applications by Intermec March 2009 - (Free Research) More than a great technology, RFID is an excellent business tool that helps manage supply chains, increase margins and profits, and decrease costs.  (WHITE PAPER) READ ABSTRACT |

Frontline LAN Troubleshooting Guide by Fluke Networks May 2008 - (Free Research) This guide addresses the challenges network professionals face when it comes to network troubleshooting and outlines eight key steps every technician should know to aid in successful troubleshooting.  (WHITE PAPER)

Future-Proofing the Core, the Distribution Layer, and the Wiring Closet of Enterprise Networks by D-Link June 2010 - (Free Research) With so much riding on the availability and performance of the network, businesses of all sizes need a reliable infrastructure that eliminates downtime and is highly efficient, and flexible to handle the challenges of ever-increasing bandwidth. Read this paper to learn what you should look for in a solution and how to choose the proper vendor.  (WHITE PAPER) READ ABSTRACT |

Eight Showstopper Problems with BPEL Servers for Event-Driven SOA by Fiorano Software, Inc. August 2008 - (Free Research) This paper analyzes some critical implementation-level problems faced by current BPEL products in real-world implementations.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Better Problem Resolution Processes by BMC Software, Extending Value with Identify Software April 2008 - (Free Research) This white paper details the results of a Forrester survey which explores the inefficiencies that exist in common approaches to application problem resolution.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Revolutionizing Application Performance Through Optimized Disk I/O by Kaminario August 2010 - (Free Research) This paper examines a new approach to improving application performance, which is capable of delivering millions of IOPS and tens of GB/s throughput and allows capacity and performance to scale independently. Read on to learn about this cost effective, easy to use approach to dramatically improving application performance.  (WHITE PAPER) READ ABSTRACT |

Taking a Bite Out of Network Performance Problems - Solution Brief by Riverbed Technology, Inc. December 2011 - (Free Research) Riverbed® Cascade® Pilot and Cascade Shark combine sophisticated, end-to-end monitoring with high-speed, high-fidelity packet capture and analysis to deliver comprehensive network performance monitoring and analysis. Download this insightful solution brief to learn more.  (WHITE PAPER) READ ABSTRACT |

Re-examining the Suitability of the Raised Floor for Data Center Applications by APC by Schneider Electric December 2003 - (Free Research) Many of the reasons for the raised floor in the data center no longer exist, and the problems associated with raised floors suggest that their widespread use is no longer justified or desirable for many applications.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Resolving Business-Critical Application Problems by BMC Software, Extending Value with Identify Software April 2008 - (Free Research) This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development.  (WHITE PAPER) READ ABSTRACT |

Quickly Pinpoint and Resolve Problems in Windows/.NET Applications by BMC Software, Extending Value with Identify Software April 2008 - (Free Research) Discover the most common .NET application problems, strategies to accelerate the problem resolution process and how to resolve issues faster.  (WHITE PAPER) READ ABSTRACT |

Modern Infrastructure: March 2013 by SearchDataCenter.com March 2013 - (Free Research) The March issue of the Modern Infrastructure E-Zine addresses the continued breakdown of both (1) IT silos and (2) any remaining divisions between IT and the business. Download your copy today for tips, advice, and news analysis on supporting the business and delivering superior services to users.  (EZINE) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.  (VIDEOCAST) READ ABSTRACT |

Hardest Problems in Data Management by VMware, Inc. February 2012 - (Free Research) Read this paper to learn how to enable a fast, scalable, fault-tolerant distributed foundation for data management that runs dynamically across the many-machine, many-core, memory-based computing topologies that today's organizations are assembling from existing IT resources and pay-as-you-go clouds.  (WHITE PAPER) READ ABSTRACT |

RFID in Apparel and Footwear: Store-Level Success Sets the Stage for Bigger Benefits by Motorola RFID Solutions September 2009 - (Free Research) It's long been expected that the use of radio frequency identification (RFID) technology would have beneficial effects. RFID is indeed having a positive impact - but it's the retail store, rather than the supply chain, that is seeing the biggest benefits. Read this white paper to learn more about the benefits retailers are seeing from RFID.  (WHITE PAPER) READ ABSTRACT |

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