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City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript by Oracle Corporation
April 15, 2013 - (Free Research)
Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.
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SL Enterprise RTView for Operational and Strategic Dashboards by SL Corporation
February 2008 - (Free Research)
SL Enterprise RTView is a business information delivery platform that is used by IT Managers to rapidly configure, deploy, maintain and extend real-time and other critical enterprise information systems.
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The TERA1100 Portal Processor by Teradici Corporation
The TERA1100 Portal Processor enables centralized computing to span an enterprise network from the datacenter to the desktop by implementing advanced display compression algorithms and I/O bridging to guarantee a high performance user experience.
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Webcast: "Free" Open Source Portals: Myth, Hype, or Reality? by IBM
December 2010 - (Free Research)
Go beyond software license fees when evaluating a portal solution. Learn about trends in the portal market, what’s driving demand, cost drivers for portal projects and how to evaluate commercial vs. open source portal solutions. This webcast will show how to drive innovation, deliver exceptional web experiences, and realize tangible business value.
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Data Breaches: A Growing Problem for the Healthcare Community by Wave Systems Corp.
March 2011 - (Free Research)
While the pros of Electronic Medical Records (EMR) and online Healthcare Portals greatly outweigh the cons, their introduction comes at a price — an increased risk of both accidental and intentional data loss.
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Integrating IBM WebSphere Portal and IBM Mashup Center Software by IBM
March 2009 - (Free Research)
This white paper outlines the potential integration options between IBM WebSphere® Portal and IBM Mashup Center software. Organizations can implement these integration options to achieve greater flexibility while lowering costs.
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Making Your Portal and Mashup Decision: Advantage IBM by IBM
April 2010 - (Free Research)
If your organization is considering deploying a new portal or migrating from one solution to another, IBM can help you make an educated and benefits-focused decision. This evaluation guide takes a scenario-based approach to help you navigate the portal decision criteria based on your current business priorities.
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State of the Portal Market by Oracle Corporation
January 2009 - (Free Research)
The focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies.
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Top Ten Ways To Get More From Your SharePoint Deployment by Radiant Logic, Inc.
February 2011 - (Free Research)
Check out this white paper to see how identity and context virtualization delivers integrated identity, a richer security profile, and contextual search across all your data.
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Is a Data Warehouse the Only Option for Business Intelligence? by Information Builders Inc.
(E-mail this company)
October 2007 - (Free Research)
While data warehouses are important for many types of analytical systems, they aren’t always necessary. Building a data warehouse can dramatically increase the cost of a BI project. This paper describes data warehouses, along with many other options for placing relevant, timely information in the hands of business users.
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Improving Identity and Access Management in an SAP Environment by Quest Software, now a part of Dell
May 2010 - (Free Research)
In this new Quest white paper, see why splitting identity management work is not only frustrating, pointless and inefficient, but it’s also completely unnecessary. Learn how to easily manage your Active Directory and SAP environments, how to eliminate redundant work, and how automation makes security stronger and auditing simple.
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Zenoss Core: Open Source Monitoring and Systems Management by Zenoss, Inc.
January 2009 - (Free Research)
Network management and systems management professionals have more infrastructure than ever to manage. Existing systems management tools are incomplete, too expensive and/or too complex. Download this trial softwar and learn how Zenoss Core Open Source Monitoring and Systems Management can help.
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JReport 9 by Jinfonet Software
June 2009 - (Free Research)
Enterprises rely on timely, accurate information to manage business operations, identify risk, improve productivity, and increase profitability.
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byREQUEST®: Automatically Sweeps Files into Sharepoint by Hillary Software
July 2009 - (Free Research)
From any operating system or any application, byREQUEST® can automatically pickup and move reports, documents, files and data directly into SharePoint on an hourly, daily, weekly and monthly schedule.
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Automate Your Business Processes with the Digital Mailroom by Kofax, Inc.
December 2012 - (Free Research)
This paper explores how a digitial mailroom powered by enterprise-level capture and business process management (BPM) technology converts incoming documents into structured electronic information that feeds multiple business processes and systems across the enterprise.
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Readying your Portals for Social Business by IBM
August 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
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Top 3 Tips to Securing Your Portal - And Protecting Your Customer by RSA, The Security Division of EMC
February 2008 - (Free Research)
Enterprises are striving to accelerate their businesses by sharing core business data across all channels. Learn how you can strengthen your organization's portal(s), improve customer security and inspire customer confidence.
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Hitting Your Targets with Service Catalog by ServiceNow
April 2013 - (Free Research)
Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.
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