Enterprise Engineer 3.5 by McLaren Software. McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related more... >> Discover more offerings from McLaren Software.
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Converged Video Network Security by Alcatel-Lucent August 2008 - (Free Research) Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.  (WHITE PAPER) READ ABSTRACT |

Eight Showstopper Problems with BPEL Servers for Event-Driven SOA by Fiorano Software, Inc. August 2008 - (Free Research) This paper analyzes some critical implementation-level problems faced by current BPEL products in real-world implementations.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Better Problem Resolution Processes by BMC Software, Extending Value with Identify Software April 2008 - (Free Research) This white paper details the results of a Forrester survey which explores the inefficiencies that exist in common approaches to application problem resolution.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Free Software – Solve Common LAN problems with Switch Port Monitor Utility by Fluke Networks October 2010 - (Free Research) For the majority of enterprises, the switch is the key network device, so visibility into the switch is necessary to thoroughly understand what’s actually happening on the network. Fluke Networks' free Switch Port Monitor software provides detailed information by port such as interface name, speed, status, packet activity and so much more.  (DOWNLOAD) READ ABSTRACT |

The Top 5 VoIP Problems and How to Solve Them by Fluke Networks September 2010 - (Free Research) This paper examines each of these problems and addresses how the ClearSight Analyzer can be used to isolate the cause of the problem.  (WHITE PAPER) READ ABSTRACT |

EtherScope Network Assistant -- Free Hardware Trial by Fluke Networks February 2009 - (Free Research) First responders to network emergencies need to solve problems fast on 10, 100 and Gig copper, fiber and wireless LAN networks. This tool helps frontline network professionals quickly solve the wide range of problems they encounter.  (PRODUCT DEMO)

Optimization is for the Clouds by Riverbed Technology, Inc. September 2011 - (Free Research) This paper begins with an outline of the characteristics of computing from a distance, describes how WAN optimization of cloud resources improves the user experience, explains how Riverbed’s Cloud Steelhead achieves this, and concludes with several deployment examples.  (WHITE PAPER) READ ABSTRACT |

McAfee Initiative to Fight Cybercrime by McAfee, Inc. December 2008 - (Free Research) Fighting Cybercrime requires a three-pronged approach: technology & innovation, education, and legal frameworks.  (WHITE PAPER) READ ABSTRACT |

Transaction Tracing through Complex Web Applications by Quest Software, now a part of Dell December 2010 - (Free Research) To ensure that application slowdowns and other revenue-impeding application issues are isolated, diagnosed and fixed quickly, sometimes it’s necessary to trace transactions from their source across all of the technology domains that contribute to transaction response time. Read this paper now to learn more.  (WHITE PAPER) READ ABSTRACT |

THE DEFINITIVE GUIDE TO: Windows Application and Server Backup 2.0 CHAPTER 2 by AppAssure Software, Inc. August 2009 - (Free Research) This chapter shares stories about backups to highlight problems that you yourself may have encountered. For each, we'll look at some of the root causes for those problems, and suggest ways that a modernized “Backup 2.0” approach might help solve the problem.  (WHITE PAPER) READ ABSTRACT |

AppDynamics Lite by AppDynamics July 2010 - (Free Research) AppDynamics Lite troubleshoots java performance problems in production environments. It organizes an application into business transactions, helping identify slow, stalled, and failed transactions. The application is free. Download now.  (TRIAL SOFTWARE) READ ABSTRACT |

Avoiding SAN Performance Problems by Virtual Instruments February 2011 - (Free Research) Maintaining peak performance while simultaneously addressing the root cause of SAN errors is challenging. This paper presents a high level summary of the most common SAN problems and explores new ways to dramatically improve application performance and availability.  (WHITE PAPER) READ ABSTRACT |

Keep Your SharePoint Fast and Your Users Happy by Idera June 2012 - (Free Research) One of the biggest elements of success with SharePoint is achieving high performance. But problems can stem from a variety of sources, and quickly diagnosing their cause is no easy task. Check out this paper for tips on how to keep your SharePoint environment at its highest potential, how to avoid and resolve issues, and keep your users happy.  (WHITE PAPER) READ ABSTRACT |

Explore Your Business at the Speed of Thought by SAP America, Inc. February 2010 - (Free Research) This paper explores the problems of bringing BI to everyone in the enterprise without heavily relying on IT, and presents a solution for this very problem. Read on to learn how SAP® BusinessObjects™ Explorer solution will solve your BI visibility problems.  (WHITE PAPER) READ ABSTRACT |

The Seven Types of Power Problems by APC by Schneider Electric December 2005 - (Free Research) This white paper will describe the most common types of power disturbances, what can cause them, what they can do to your critical equipment, and how to safeguard your equipment, using the IEEE standards for describing power quality problems.  (WHITE PAPER) READ ABSTRACT |

Inter-System Ground Noise: Causes and Effects by APC by Schneider Electric April 2010 - (Free Research) Many power-related problems are the result of inter-system ground noise. This problem cannot be corrected using typical AC-only power protection equipment. The cause and solution of inter-system ground noise problems are described.  (WHITE PAPER) READ ABSTRACT |

ESG - Evolving APM Big Data Approach, Integrated End-User Experience Monitoring Bring Deep End-to-End Application Visibility by Riverbed Technology, Inc. March 2013 - (Free Research) Highly complex IT environment with multi-tier application architectures delivering apps and services, detecting and diagnosing performance problems can be like looking for a needle in a haystack. Discover how Riverbed OPNET AppInternals Xpert can help you address these challenges.  (WHITE PAPER) READ ABSTRACT |

Redbook: IBM Problem Determination Tools for z/OS by IBM January 2013 - (Free Research) In this eBook, explore problem determination tools for all stages of the software development process, from code and data correction to volume and bottleneck testing.  (WHITE PAPER) READ ABSTRACT |

Mastering Problem Management by Global Knowledge August 2010 - (Free Research) There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions  (WHITE PAPER) READ ABSTRACT |

Best Practices for Resolving Business-Critical Application Problems by BMC Software, Extending Value with Identify Software April 2008 - (Free Research) This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development.  (WHITE PAPER) READ ABSTRACT |

Quickly Pinpoint and Resolve Problems in Windows/.NET Applications by BMC Software, Extending Value with Identify Software April 2008 - (Free Research) Discover the most common .NET application problems, strategies to accelerate the problem resolution process and how to resolve issues faster.  (WHITE PAPER) READ ABSTRACT |

Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems by Compuware Corporation September 2009 - (Free Research) This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID.  (WHITE PAPER) READ ABSTRACT |

Network Problems on the Frontline: Turning techs into fast problem solvers by Fluke Networks September 2010 - (Free Research) This whitepaper will describe the problems facing technicians today, and will illustrate how selfinterpreting tools will turn network techs into fast problem solvers, not just problem finders.  (WHITE PAPER) READ ABSTRACT |

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