Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.

The Business Case for Better Problem Resolution Processes by BMC Software, Extending Value with Identify Software April 22, 2008 - (Free Research) This white paper details the results of a Forrester survey which explores the inefficiencies that exist in common approaches to application problem resolution.  (WHITE PAPER) READ ABSTRACT |

Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems by Compuware Corporation September 03, 2009 - (Free Research) This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID.  (WHITE PAPER) READ ABSTRACT |

Quickly Pinpoint and Resolve Problems in Windows/.NET Applications by BMC Software, Extending Value with Identify Software April 2008 - (Free Research) Discover the most common .NET application problems, strategies to accelerate the problem resolution process and how to resolve issues faster.  (WHITE PAPER) READ ABSTRACT |

Catholic Health East Improves Problem Resolution with CA Oblicore Guarantee by CA Technologies. October 2010 - (Free Research) Read this case study to learn how CA Oblicore Guarantee helped Catholic Health East improve IT service levels, simplify reporting and increase 40 percent in problem resolution compliance.  (CASE STUDY) READ ABSTRACT |

Best Practices for Resolving Business-Critical Application Problems by BMC Software, Extending Value with Identify Software April 2008 - (Free Research) This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development.  (WHITE PAPER) READ ABSTRACT |

The Essentials Series: Solving Network Problems Before They Occur - How to Use SNMP in Network Problem Resolution by Ipswitch WhatsUp Gold February 2012 - (Free Research) The Simple Network Management Protocol can help you get a clear view into your network. Network visibility is one of the most important ways you can quickly find and eliminate issues and ensure that your network is doing everything it’s supposed to.  (WHITE PAPER) READ ABSTRACT |

Application Problem Resolution in a J2EE Environment by BMC Software, Extending Value with Identify Software April 2008 - (Free Research) When considering deploying J2EE applications, designing an efficient and rapid application problem resolution process is important. Discover common J2EE application problems and strategies to accelerate resolution and minimize risk.  (WHITE PAPER) READ ABSTRACT |

The Essentials Series: Solving Network Problems Before They Occur - How to Use WMI in Network Problem Resolution by Ipswitch WhatsUp Gold February 2012 - (Free Research) Access this whitepaper to learn more about Windows Management Instrumentation – a platform-specific service – and how it can be effective for network monitoring.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Helping IT Gain Efficiencies and Reduce Costs - Microsoft System Center by Microsoft February 2010 - (Free Research) In this presentation transcript, experts Sacha Dawes and Kenon Owens discuss topics including best practices to monitor virtual and physical workloads, meet high availability needs, improve CMBD, asset management and integrating a self-managing solution to accelerate troubleshooting and problem resolution.  (PRESENTATION TRANSCRIPT)

Cross enterprise APM demo by CA Technologies. July 2011 - (Free Research) This webcast points out common bottlenecks that delay the resolution of application performance issues on your mainframe. Learn why it is essential that you integrate your mainframe with the other distributed systems you rely on.  (WEBCAST) READ ABSTRACT |

GoToAssist Corporate - Remote Support Made Easy™ by GoToAssist July 2010 - (Free Research) Citrix® GoToAssist® Corporate™ is a comprehensive and secure remote support solution that helps businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. Continue reading this product overview to learn more.  (PRODUCT OVERVIEW) READ ABSTRACT |

Optimizing Oracle Virtual Desktop Infrastructure with Oracle's Sun ZFS Storage Appliance by Oracle Corporation March 2013 - (Free Research) Access this exclusive paper to learn about a combined desktop virtualization and storage solution that simplifies and accelerates problem resolution through sophisticated storage analytics to enable you to provide a high-quality end user experience.  (WHITE PAPER) READ ABSTRACT |

Cisco and Standards: Opening the Door to Borderless Networks by Cisco Systems, Inc. November 2010 - (Free Research) This white paper details the need for standards adoption and adherence in order to reap the rewards in the following areas: Integration and testing, deployment, operations, problem resolution, availability, security, accessibility, open systems, cost savings, and choice.  (WHITE PAPER) READ ABSTRACT |

CA Virtualization Management Solution Brief by CA Technologies. November 2009 - (Free Research) CA Virtualization Management solutions provide integrated end-to-end management, business-driven automation and security. As such, CA facilitates virtualization's promise of cost reduction and efficiency gains through consolidation, standardization and lower energy consumption, which drive better business outcomes.  (ARTICLE) READ ABSTRACT |

Gartner Magic Quadrant for IT Event Correlation and Analysis by Hewlett-Packard Company March 2011 - (Free Research) This Magic Quadrant addresses mature and emerging products that help IT organizations consolidate, analyze and respond to component-level IT infrastructure events, improve event-to-incident/problem resolution processes, and improve alignment between events and business-oriented IT services.  (WHITE PAPER) READ ABSTRACT |

ESG - Evolving APM Big Data Approach, Integrated End-User Experience Monitoring Bring Deep End-to-End Application Visibility by Riverbed Technology, Inc. March 2013 - (Free Research) Highly complex IT environment with multi-tier application architectures delivering apps and services, detecting and diagnosing performance problems can be like looking for a needle in a haystack. Discover how Riverbed OPNET AppInternals Xpert can help you address these challenges.  (WHITE PAPER) READ ABSTRACT |

The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company September 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.  (WHITE PAPER) READ ABSTRACT |

Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs by Citrix May 2009 - (Free Research) Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs.  (WHITE PAPER) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.  (WEBCAST) READ ABSTRACT |

Managing Application Push in the Blackberry Enterprise Solution by BlackBerry January 2009 - (Free Research) In this webcast you will learn that application push is the process of remotely installing software on a BlackBerry smartphone.  (WEBCAST) READ ABSTRACT |

The Growing Importance of IT Support Services by Hewlett-Packard Company November 2011 - (Free Research) This white paper takes a closer look at the support services marketplace and focuses on one key player that is receiving a lot of attention from IT professionals. Discover emerging trends shaping the landscape for this technology and determine whether your business could benefit from establishing a contract with this provider.  (WHITE PAPER) READ ABSTRACT |

Cisco, IBM and Rockwell Automation: Integrated Manufacturing Productivity for Automotive by IBM Line of Business February 2008 - (Free Research) Learn how this comprehensive solution could enhance not only your manufacturing productivity, but quality and cost control as well.  (WHITE PAPER)

An Economical Approach To Maximizing Data Availability: Sun Storage 7000 Unified Storage Systems by Sun Microsystems, Inc. and Microsoft November 2007 - (Free Research) Sun Storage 7000 Unified Storage Systems offer enterprise-class storage features while leveraging open source software and industry standard components to lower costs and provide greater innovation. Read this paper and see how your organization can benefit from Sun Storage 7000 Unified Storage Systems.  (WHITE PAPER) READ ABSTRACT |

Troubleshooting Cisco Switches by Global Knowledge April 2013 - (Free Research) When an outage or network incident takes place, it can often create an intense burden for the engineers called upon to assist. Having a solid strategy for how to approach incidents can give you the calm confidence to effectively resolve the problem even in the midst of the proverbial storm.  (WHITE PAPER) READ ABSTRACT |

Driving IT help desk efficiency with customer-centric remote support by GoToAssist May 2008 - (Free Research) Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.  (WHITE PAPER) READ ABSTRACT |

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