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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Foglight - Application Management to Unify IT and the Business by Dell Software.
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Telephone Reliability for Alarm Notification: Where Have All the Landlines Gone? by Sensaphone

June 2008 - (Free Research)
This paper discusses why timely and reliable alarm notification is part of a successful remote monitoring program and discusses the factors to consider when selecting a remote monitoring system. 
(WHITE PAPER) READ ABSTRACT |

New E-Guide: Securing and Consolidating Remote and Branch Offices by Brocade

September 2007 - (Free Research)
The remote office/branch office (ROBO) is now a main part of many organizations' storage initiatives. This eGuide, featuring articles from Storage magazine, outlines the issues of protecting ROBO data and provides insight and strategies for... 
(WHITE PAPER) READ ABSTRACT |

Addressing the Complexities of Remote Data Protection by IBM

September 2009 - (Free Research)
This white paper reviews the factors that can make data protection and recovery in remote offices a complicated problem and describes the range of technology options available, explaining the benefits and shortcomings of each in the context of remote offices. 
(WHITE PAPER) READ ABSTRACT |

Simplify Remote Office Data Recovery by IBM

June 2011 - (Free Research)
This white paper reviews the factors that can make data recovery in remote offices a complicated problem and describes the range of technology options available, explaining the benefits and shortcomings of each in the context of remote offices. 
(WHITE PAPER) READ ABSTRACT |

GoToAssist Corporate - Remote Support Made Easy™ by GoToAssist

July 2010 - (Free Research)
Citrix® GoToAssist® Corporate™ is a comprehensive and secure remote support solution that helps businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. Continue reading this product overview to learn more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Presentation Transcript: Business Success Depends on Remote Users: Can You Help Them? by BlueCoat

February 2009 - (Free Research)
Review this transcript of a presentation given by Eric Wolff, Senior Product Marketing Manager at Blue Coat Systems and remote user, to learn the challenges of working remotely and what IT administrators can do to aid remote users and drive business success. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation

December 2008 - (Free Research)
This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system 
(ANALYST REPORT) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

How Monitoring Systems Reduce Human Error in Distributed Server Rooms and Remote Wiring Closets by APC by Schneider Electric

January 2011 - (Free Research)
Surprise incidences of downtime in server rooms and remote wiring closets lead to sleepless nights for many IT managers. This paper analyzes several of these incidents and makes recommendations for how a basic monitoring system can help reduce the occurrence of these unanticipated events. 
(WHITE PAPER) READ ABSTRACT |

Solving the Distributed Data Problem by IBM

July 1967 - (Free Research)
Companies need to reevaluate traditional methods of protecting branch office and PC data such as tape backups and other localized do-it-yourself solutions. Read this white paper to learn about remote on-demand services. 
(WHITE PAPER) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

Driving IT help desk efficiency with customer-centric remote support by GoToAssist

May 2008 - (Free Research)
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support. 
(WHITE PAPER) READ ABSTRACT |

Understanding Remote Server Management in Small and Medium-size Business by Raritan Inc.

January 2008 - (Free Research)
This white paper summarizes the results of a survey on remote server management in small and medium-sized business. 
(WHITE PAPER) READ ABSTRACT |

The Role of Remote Management in Assuring IT Infrastructure Uptime by Raritan Inc.

January 2008 - (Free Research)
This white paper explores the role of remote management in ensuring IT infrastructure uptime and provides an in-depth explanation of the advantages and disadvantages of in-band tools, the operational advantages of remote management, and more. 
(WHITE PAPER) READ ABSTRACT |

Distributed IT Infrastructures: Alternative Approaches by VM6 Software

October 2009 - (Free Research)
This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model. 
(WHITE PAPER) READ ABSTRACT |

Lowering Risk by Applying Consistent Security Across All of Your Locations by Juniper Networks, Inc.

July 2009 - (Free Research)
Security in today's IT infrastructure presents challenges to all sorts of organizations, but especially to distributed enterprises. Branch offices and remote locations are often less secure than the headquarters or main data center location. Watch this webcast to learn how and why you should ensure that every location is properly secured. 
(WEBCAST) READ ABSTRACT |

WP #103: How Monitoring Systems Reduce Human Error in Distributed Server Rooms and Remote Wiring Closets by APC by Schneider Electric

May 2012 - (Free Research)
Access this white paper to learn how a basic monitoring and automation system can help reduce downtime incidents in your server room and remote wiring closet. Also inside, real-life horror stories from your peers and how they could have been prevented. 
(WHITE PAPER) READ ABSTRACT |

Remote/Branch Office Data Protection and System Availability by CA ARCserve

August 2010 - (Free Research)
There are many approaches to remote office data protection and system availability. This paper describes best practices in using available technologies for protection, recovery and availability of remote or branch office systems, applications and data. 
(WHITE PAPER) READ ABSTRACT |

Six Solutions for What's Keeping Executives Up at Night by Citrix Online- GoToAssist

October 2011 - (Free Research)
This comprehensive white paper highlights six solutions to the issues support executives face on a daily basis. 
(WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

The Potential ROI of a Remote Support Solution via the SaaS Model Presentation Transcript by GoToAssist

June 2009 - (Free Research)
Increased productivity, better customer interactions and quicker response times are all benefits of using SaaS-based remote support solutions. But how do you quantify these savings? This presentation transcript will address the real dollar savings of using this model and the potential for ROI. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Remote Server Management for Small and Mid-sized Server Rooms and Data by Raritan Inc.

January 2008 - (Free Research)
Remote-access KVM is a simple, but powerful idea. It provides a cost-effective way to manage data centers, server rooms and branch offices from wherever the IT resources reside. 
(WHITE PAPER) READ ABSTRACT |

Power efficiency and sustainable Information Technology by Intel Corporation

December 2008 - (Free Research)
Read this white paper to hear how the authors tackle the ever-increasing problem of the cost of energy consumption in an enterprise. They show how the use of remote power-management technologies allows a business to manage energy consumption while ensuring that systems can be awakened in a reliable, secure manner. 
(WHITE PAPER)

Improving First-Call Resolution with Team Collaboration Technology by GoToAssist

November 2010 - (Free Research)
How can support reps quickly solve problems when they reach a dead end? Is there an easy way to bring experts into a support session without hindering the customer experience? This white paper will examine key customer support challenges and reveal the many advantages of collaborative remote support. 
(WHITE PAPER) READ ABSTRACT |

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