|
| |
1 - 25 of 474 | Next Page
|
Mastering Problem Management by Global Knowledge
August 26, 2010 - (Free Research)
There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
|
Accelerate ITIL Initiatives by Bomgar Corporation
(E-mail this company)
March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
|
IT Management as a service (ITMaaS) 451 Research, November 2011 by Nimsoft, Inc.
February 09, 2012 - (Free Research)
IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources.
|
The Critical Role of Infrastructure Management in Application Performance by CA Technologies.
June 24, 2011 - (Free Research)
For years, organizations have sought ways to effectively identify and resolve the problems affecting critical business applications and expedite a complete resolution. Learn how application performance management solutions can help companies grow profits, ensure customer satisfaction and maintain loyalty via end-to-end visibility and deep analysis.
|
Troubleshooting Made Easy In Linux by Global Knowledge
May 01, 2009 - (Free Research)
Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly.
|
Troubleshooting Slow Networks with Wireshark by Global Knowledge
May 13, 2009 - (Free Research)
In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies.
|
Optimizing Service Desk Value by FrontRange Solutions Inc.
December 23, 2011 - (Free Research)
In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
|
Ready or Not, Here Comes the Cloud by Oracle Corporation
February 16, 2011 - (Free Research)
Clouds do many things well, but fixing performance problems isn't one of them. For that you need a world-class application server. Learn how application delivery problems continue to frustrate IT managers and how to move to the cloud without losing your sanity.
|
Virtualization's Flaws and How to Manage Them by Dell, Inc. and Intel
August 31, 2011 - (Free Research)
In order to tackle significant data center problems, virtualization must be effectively managed. This white paper discusses the cost savings virtualization can deliver to data centers and outlines the issues that can occur if the technology is not properly managed.
|
Achieve Enterprise-Wide Visibility with CA Application Performance Management by CA Technologies.
June 28, 2011 - (Free Research)
Managing application problems on the mainframe can be inefficient. View this video to understand how a solution that bridges application monitoring across mainframe and distributed systems can aid application performance. Get the information you need to identify and resolve issues sourced to the mainframe from an application perspective.
|
Application Performance Management: The End User is King by CA Technologies.
January 20, 2012 - (Free Research)
A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems.
|
Uptime and the Value of Clustering for Linux Servers by Global Knowledge
August 09, 2010 - (Free Research)
This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization.
|
ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge
December 2008 - (Free Research)
As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
|
Global Instant Remote Support for Multi-Agent Teams by NTR Global
November 2011 - (Free Research)
Support Ultimate’s allows MSPs and high-volume customer call centers to quickly and efficiently handle end-user requests across multiple platforms globally. Find out how this software can solve problems in real-time and increase customer satisfaction with a robust diagnostic and troubleshooting toolkit.
|
Expert tips for consolidating servers and avoiding sprawl by Dell, Inc. and Microsoft
December 2011 - (Free Research)
This expert e-guide from SearchWindowsServer.com explains how you can leverage virtualization and other techniques to reduce the costs of running servers. Plus, obtain exclusive advice and answers to frequently asked questions about developing an effective server consolidation plan.
|
One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 2011 - (Free Research)
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
|
Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.
January 2012 - (Free Research)
While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
|
Virtual Disaster Recovery Solutions for IT Executives by Dell Compellent
August 2011 - (Free Research)
Disaster recovery (DR) shouldn’t be left on the back burner until a natural disaster strikes. In fact, around 80% of network disruptions are a result of IT architecture complexity. But for many organizations, virtualization is an economical DR solution. This e-guide addresses the benefits of virtual disaster recovery.
|
Windows 7 Review Guide by Global Knowledge
May 2009 - (Free Research)
Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
|
|
|
