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Code Collaborator v5.0 by Smart Bear® Software

September 17, 2009 - (Free Research)
Tired of falling asleep during code review meetings? Stop meeting – try peer code review with Code Collaborator. This time-saving tool lets you do fast and efficient reviews online, without the usual pain of meetings, printouts, or convoluted emails. 
(DEMO)

Achieving Service Excellence Across The Enterprise by Numara Software

February 01, 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. 
(WHITE PAPER) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. 
(WHITE PAPER) READ ABSTRACT |

Complex Event Processing and Service-Oriented Architecture by Progress Software, Inc.

October 2009 - (Free Research)
This webcast shows the potential roles of both general and complex event processing within your SOA initiative, and how these two approaches can be applied in a complementary fashion to meet a variety of business objectives. 
(WEBCAST) READ ABSTRACT |

Unified Email and Web Security for Small Businesses: Reduce Management Complexities and Increase Security by Webroot Software, Inc.

September 2009 - (Free Research)
The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco's Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed. 
(CASE STUDY) READ ABSTRACT |

Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company)

September 2004 - (Free Research)
The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes. 
(WEBCAST) READ ABSTRACT |

Disaster Recovery Solutions for VMware Infrastructure by FalconStor Software

March 2009 - (Free Research)
Organizations face an urgent need for effective and efficient disaster recovery. The problem is that traditional solutions can be complex, slow, and prone to failure. Join Product Marketing Director Peter Eicher for an in-depth discussion on Falconstor disaster recovery solutions for a VMware environment. 
(WEBCAST) READ ABSTRACT |

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc

June 2009 - (Free Research)
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits. 
(WHITE PAPER) READ ABSTRACT |

eBook: Best Practices for DB2 on z/OS Performance by BMC Software, Inc

April 2009 - (Free Research)
This book contains general information about improving performance for DB2 on z/OS and specific information about how BMC products help improve performance. 
(EBOOK) READ ABSTRACT |

GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd.

May 2009 - (Free Research)
The #1 server based anti spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, whilst minimizing false positives. Also adds various email management tools to your server. 
(TRIAL SOFTWARE) READ ABSTRACT |

Presentation Transcript: Legal Discovery and Your Messaging Environments - What's Important and Why! by Unify

December 2009 - (Free Research)
In this presentation transcript, learn how Lotus Notes Administrators play an important role in legal discovery. Find out how archiving systems can help meet compliance standards and gain an understanding of business requirements around e-discovery. Discover how to make sure your company’s information is properly archived. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Legal Discovery and Your Messaging Environments: What's Important and Why! by Unify

November 2009 - (Free Research)
In this webcast, learn how Lotus Notes Administrators play an important role in legal discovery. Find out how archiving systems can help meet compliance standards and gain an understanding of business requirements around e-discovery. Discover how to make sure your company’s information is properly archived 
(WEBCAST) READ ABSTRACT |

Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG

January 2009 - (Free Research)
The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue. 
(ARTICLE) READ ABSTRACT |

Professional Archive Manager for Exchange - Free 15-Day Trial! by Metalogix

October 2009 - (Free Research)
Managing email is a time-consuming, costly and legally hazardous process as administrators spend extra time backing up and recovering email to manage volume, support end-user productivity and produce stored emails for regulation or litigation. 
(TRIAL SOFTWARE) READ ABSTRACT |

Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft

September 2009 - (Free Research)
Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution. 
(WEBCAST) READ ABSTRACT |

Plumbing Fixture Manufacturer Gains Advanced Functionality From AventX Connector For SAP ERP by STR Software

May 2009 - (Free Research)
Experiencing continued failures generated by their existing fax solution, Sloan Valve's replacement solution needed to integrate with SAP and MS Exchange. STR Software developed a product to address Sloan Valve's needs - AdventX Connector For SAP ERP on Windows. Read this paper for more details on how it works! 
(CASE STUDY) READ ABSTRACT |

Solving Key Management Problems in Lotus Notes/Domino Environments by Sherpa Software

September 2009 - (Free Research)
Email management in the Lotus Notes environment has become increasingly difficult as the number of users and use for email continues to grow. Reads this white paper to get tips every Notes admin needs to manage the messaging server efficiently. 
(WHITE PAPER) READ ABSTRACT |

Business Intelligence: The Definitive Guide for Midsize Organizations by SAP AG

June 2008 - (Free Research)
Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company. 
(WHITE PAPER) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG

February 2008 - (Free Research)
Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. 
(WHITE PAPER) READ ABSTRACT |

Linux Client Migration Cookbook, Version 2: A Practical Planning and Implementation Guide for Migrating to Desktop Linux by Red Hat

May 2009 - (Free Research)
This implementation guide to migrating to desktop Linux provides a technical planning reference for IT organizations, large or small, that are now considering a migration to Linux-based personal computers. 
(BOOK) READ ABSTRACT |

Virtualizing Exchange - The Cold, Hard Numbers on Why Citrix XenServer + everRun VM is the Best Platform by Marathon Technologies

September 2009 - (Free Research)
Moving your Microsoft-Exchange servers to the latest server virtualization technologies offers compelling benefits. View this webcast to discover the benefits of virtualizing Exchange, Exchange 2007's new architecture, the performance advantage of XenServer for Exchange and why everRunVM software is essential in keeping users continuously connected 
(WEBCAST) READ ABSTRACT |

The Critical Role of Data Loss Prevention in Governance, Risk and Compliance by Mimecast

August 2009 - (Free Research)
Email has become a critical business tool, but it is also the easiest way for information to escape from the confines of a business. Learn why email Data Leak Prevention is critical to safeguard the information that is inside your network. 
(WHITE PAPER) READ ABSTRACT |

Email As Part Of A Business Continuity Strategy: Why Always-On-Business Requires Always-On-Email by Mimecast

August 2009 - (Free Research)
The modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event. Maintaining access to email while upholding risk mitigation and compliance is a challenging endeavor. 
(WHITE PAPER) READ ABSTRACT |

Security Awareness: Is User Education of Any Use at All? by ESET

December 2008 - (Free Research)
This paper examines arguments for and against security awareness training and education, approaches to integrating social approaches to security, and user-friendly approaches to teaching computer hygiene to mixed audiences. 
(WHITE PAPER) READ ABSTRACT |

Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research)
Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it. 
(CASE STUDY) READ ABSTRACT |

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