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The Top 5 Challenges in Processing Customer Orders And How To Solve Them by Esker Inc. July 10, 2009 - (Free Research) This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.  (WEBCAST) READ ABSTRACT |

Extend SAP Warehouse Management Capabilities: Kubota Tractors Implements SAP® Console by CDC Global Services - Catalyst November 02, 2009 - (Free Research) This case study explains how Kubota turned to Catalyst to implement SAP® Console Technology and extend SAP warehouse management capabilities. Read on to learn how Catalyst was able to deliver this inside four months, ensuring no loss of business and driving significant benefits throughout the business.  (CASE STUDY) READ ABSTRACT |

How SAP Customers Quit Paper: Keeping Inbound Documents Electronic by Esker Inc. July 10, 2009 - (Free Research) View this webcast to learn about the advantages of an electronic lifecycle for inbound documents, as well as the benefits of quitting paper and going green. Along with efficiencies and cost-savings results achieved by Esker customers who have quit paper, the web seminar will demonstrate automation of two inbound document processes as examples.  (WEBCAST) READ ABSTRACT |

Compliant Manufacturing Operations In Life Sciences Companies by SAP AG June 02, 2009 - (Free Research) With compliant manufacturing operations, you can deliver quality products to customers consistently and meet good manufacturing practices regulations at the lowest cost possible - all key to leading the competition. How can you achieve such objectives? With software and services from SAP and our partners.  (WHITE PAPER) READ ABSTRACT |

Case Study: Brown-Forman Implements a Warehouse Automation Solution with RF Capabilities by CDC Global Services - Catalyst November 13, 2009 - (Free Research) Read this case study to learn how by leveraging Catalyst's expertise in SAP R/3 systems integration and remote data collection using SAP console, Brown-Forman was able to increase shipping throughput, improve space utilization, decrease shipping errors, improve inventory accuracy and stock rotation, and more.  (CASE STUDY) READ ABSTRACT |

Learn to Improve SAP Order Management and Retain Customers in Today’s Tough Economy by Esker Inc. July 10, 2009 - (Free Research) This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.  (WHITE PAPER) READ ABSTRACT |

The Challenge to Achieve Perfect Order Management by SAP AG January 23, 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.  (WHITE PAPER) READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.  (TRIAL SOFTWARE)

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.  (WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact December 03, 2009 - (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities.  (WHITE PAPER) READ ABSTRACT |

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation September 24, 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge by SAP AG December 17, 2007 - (Free Research) This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.  (WHITE PAPER) READ ABSTRACT |

IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT Efficiency by CA July 25, 2009 - (Free Research) This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies.  (WHITE PAPER) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin Corporation October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.  (WHITE PAPER) READ ABSTRACT |

Web Compatibility and Performance Testing in a Multi-Browser World by Gomez October 09, 2009 - (Free Research) The browser wars bring fresh challenges for web designers and developers. This session enables you to understand JavaScript behavior and performance across browsers, as well as consider object load order differences.  (VIDEO) READ ABSTRACT |

Starwood Hotels and Resorts Worldwide Enriches SAP Efficiency with ReadSoft by ReadSoft October 13, 2009 - (Free Research) This paper will give you an overview of how one company's business soared after applying AP processing to their company improved business.  (CASE STUDY) READ ABSTRACT |

Using SLAs to Gain a Competitive Advantage by Blue Coat December 28, 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.  (ANALYST REPORT) READ ABSTRACT |

Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare by Esker Inc. July 10, 2009 - (Free Research) When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.  (CASE STUDY) READ ABSTRACT |

IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software April 01, 2009 - (Free Research) As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.  (WHITE PAPER) READ ABSTRACT |

MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while Simultaneously Reducing Costs and Improving Accuracy by Esker Inc. July 10, 2009 - (Free Research) This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare.  (CASE STUDY) READ ABSTRACT |

Overcoming the challenges of fax orders to drive customer satisfaction by Esker Inc. October 02, 2009 - (Free Research) This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing.  (CASE STUDY) READ ABSTRACT |

New Research from Forrester Consulting: The Total Economic Impact™ Of Esker DeliveryWare by Esker Inc. July 10, 2009 - (Free Research) Read this commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Esker to learn more about how beneficial going paperless can be for your company and how Esker DeliveryWare can help today.  (ANALYST REPORT) READ ABSTRACT |

Infor - ERP VISUAL by Infor September 2008 - (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.  (DEMO) READ ABSTRACT |

Infor - ERP SyteLine by Infor September 2008 - (Free Research) Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.  (DEMO) READ ABSTRACT |

Optimize Your SAP Applications and Maximize Your Return on Investment by CDC Global Services - Catalyst November 2009 - (Free Research) Companies do not always know what technologies or processes exist that can help them achieve their desired improvements. Read this paper to learn how Catalyst Logistics Assessment for SAP, makes it easy and affordable to identify specific areas where they can improve.  (WHITE PAPER) READ ABSTRACT |

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