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The Business Case for Better Problem Resolution Processes by BMC Software, Extending Value with Identify Software

November 01, 2007 - (Free Research)
This white paper details the results of a Forrester survey which explores the inefficiencies that exist in common approaches to application problem resolution. 
(WHITE PAPER) READ ABSTRACT |

Predictive Insights: Denial of Service Use Case by IBM

November 20, 2013 - (Free Research)
Modern enterprises can't afford application downtime, so taking a reactive approach to performance issues isn't effective. You need a proactive approach to problem management -- and with the right tools, that's possible. 
(VIDEO) READ ABSTRACT |

Using DCM and analytics for maximum impact by IBM

November 08, 2011 - (Free Research)
This Tip Guide offers practical advice for combining dynamic case management (DCM) and analytics to spot trends and glean other insights from case information. Readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid problems in implementation. 
(EGUIDE) READ ABSTRACT |

Cancer Treatment Centers of America by Insight and HP

July 31, 2013 - (Free Research)
Access this case study of Cancer Treatment Centers of America as they turned to a managed print services (MPS) system to deliver a reliable print infrastructure to support its exemplary patient care. 
(CASE STUDY) READ ABSTRACT |

Making the Case for BPM: A Benefits Checklist by IBM

December 15, 2010 - (Free Research)
BPM is the best investment a company can make in establishing a platform for continuous improvement. The challenge for many companies is justifying the BPM investment instead of traditional paths for solving process problems – like buying an application or building a custom application. This paper provides a virtual checklist for the benefits. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Resolving Business-Critical Application Problems by BMC Software, Extending Value with Identify Software

April 22, 2008 - (Free Research)
This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development. 
(WHITE PAPER) READ ABSTRACT |

Network Problems on the Frontline: Turning techs into fast problem solvers by Fluke Networks

September 27, 2010 - (Free Research)
This whitepaper will describe the problems facing technicians today, and will illustrate how selfinterpreting tools will turn network techs into fast problem solvers, not just problem finders. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Consolidated Communications by Akorri

February 23, 2010 - (Free Research)
Read this case study to find out how Microsoft recommended the use of Akorri’s BalancePoint virtual infrastructure management software for daily performance baselining that provides before and after virtualization comparisons of all infrastructure to maximize resource optimization, load balancing, and capacity planning and growth. 
(CASE STUDY) READ ABSTRACT |

Cisco Spam & Virus Blocker Frees Up Hours and Inboxes for Small Businesses by Cisco Systems, Inc.

February 13, 2009 - (Free Research)
Spam email continues to be a big problem, even for small businesses. LUNAR, a product development consulting firm, had a major spam problem despite having just 50 employees. They found relief with Cisco's Spam and Virus Blocker. This case study details how LUNAR and other small businesses implemented and then benefited from this Cisco software. 
(CASE STUDY) READ ABSTRACT |

DCM and analytics: Guidelines for linking the two for maximum impact by IBM

November 07, 2011 - (Free Research)
Many organizations are taking their dynamic case management (DCM) efforts to the next level by applying analytics technology. In this Tip Guide, readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid pitfalls and problems in implementation. 
(EGUIDE) READ ABSTRACT |

Oracle Data Mining 11g Release 2 Mining Star Schemas: A Telco Churn Case Study by Oracle Corporation

June 24, 2012 - (Free Research)
This paper, based on the CACS and intended for users of the Oracle Data Miner, highlights the telco churn case study using Oracle Data Miner and explains the case study workflow methodology. Read this now and learn about preparing a database scheme and importing a pre-made Oracle Data Miner workflow. 
(WHITE PAPER) READ ABSTRACT |

Catholic Health East Improves Problem Resolution with CA Oblicore Guarantee by CA Technologies.

October 19, 2010 - (Free Research)
Read this case study to learn how CA Oblicore Guarantee helped Catholic Health East improve IT service levels, simplify reporting and increase 40 percent in problem resolution compliance. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 6 May 2014: The problems of legacy IT in banking by ComputerWeekly.com

May 05, 2014 - (Free Research)
In this week's Computer Weekly, as problems caused by legacy IT in banks become increasingly critical, we assess the difficulties in updating banking systems. After the Windows XP support issues – we look at a similar problem facing Oracle users. And we take an in-depth look at managing corporate networks to enable mobile IT. Read the issue now. 
(EZINE) READ ABSTRACT |

CW+: The Open Group: Strengthening your business case for using cloud by ComputerWeekly.com

July 28, 2010 - (Free Research)
With the rapid emergence of technologies, it is important for business executives and stakeholders to focus on the real business challenges and the needs of the enterprise. This White Paper provides a high-level depiction of real-world business problems that were addressed using Cloud computing. 
(WHITE PAPER) READ ABSTRACT |

VDI Customer Case Study: Euclid Insurance by Xangati

December 09, 2013 - (Free Research)
This whitepaper explains how one organization was able to leverage a performance management solution to monitor their virtual environment, locate problem-causing elements and prevent them from causing further issues for IT and users. 
(WHITE PAPER) READ ABSTRACT |

Case Study: The need for Infrastructure Performance Management by Virtual Instruments

June 10, 2014 - (Free Research)
Find out what one large, successful UK enterprise has to say about the deployment of VirtualWisdom in their IT environment. 
(VIDEO) READ ABSTRACT |

Case Study - Oxford University Hospitals NHS Trust by Dell and Microsoft

March 27, 2014 - (Free Research)
This video will help you learn how the Oxford University Hospitals NHS Trust was able to revamp their IT infrastructure in order to deliver a secure, mobile workspace to their clinicians and, ultimately, improve access to critical systems and patient care. 
(VIDEO) READ ABSTRACT |

Case Study: How to Gain the Visibility to Improve Data Center Efficiency by nlyte Software

December 17, 2013 - (Free Research)
This case study covers a solution that can make your data center more efficient by giving you the visibility to identify problems in your processes. 
(CASE STUDY) READ ABSTRACT |

Case Study: Fluid Data Technology earns Top Honor with the Alvarado ISD by Dell Compellent

May 06, 2011 - (Free Research)
The Alvarado Independent School District is very proud of their high-tech infrastructure. However, archiving all of the students' valuable content demanded an enterprise storage solution. Read this Case Study to see how Alvarado solved their problem. 
(CASE STUDY) READ ABSTRACT |

THE DEFINITIVE GUIDE TO: Windows Application and Server Backup 2.0 CHAPTER 2 by AppAssure Software, Inc.

August 18, 2009 - (Free Research)
This chapter shares stories about backups to highlight problems that you yourself may have encountered. For each, we'll look at some of the root causes for those problems, and suggest ways that a modernized “Backup 2.0” approach might help solve the problem. 
(WHITE PAPER) READ ABSTRACT |

eBizQ.net E-Book: Dynamic case management: A powerful weapon in the war on ‘untamed processes’  - Part One by IBM

August 30, 2011 - (Free Research)
Check out this expert e-book, the first part of a series on process management, to learn how dunamic case management (DCM) can be used to overcome this challenge. 
(EBOOK)

eBizQ.net E-Book: Dynamic case management: A powerful weapon in the war on ‘untamed processes’ - Part Two by IBM

August 30, 2011 - (Free Research)
Fortunately, dynamic case management (DCM) can help enterprises deal with dysfunctional processes. This expert e-book, part two of a series on process management, will introduce readers to DCM, define untamed processes and explore such processes in the context of enterprise resource planning (ERP) and integration. 
(EBOOK) READ ABSTRACT |

eBizQ eBook: Dynamic Case Management: A powerful weapon in the war on 'untamed processes' by IBM

August 23, 2011 - (Free Research)
Learn how dynamic case management (DCM) can help enterprises deal with dysfunctional processes. In this expert eBook, you’ll be introduced to DCM, define untamed processes and explore such processes in the context of enterprise resource planning (ERP) and integration. 
(EBOOK) READ ABSTRACT |

Court Case Management from IBM by IBM

March 28, 2011 - (Free Research)
Read this paper to learn how advanced case management solutions from IBM can help assist organizations in a wide array of case management scenarios. 
(WHITE PAPER) READ ABSTRACT |

CW+: The Open Group: Strengthening your business case for using cloud by ComputerWeekly.com

August 16, 2010 - (Free Research)
What can you, as a buyer do to strengthen your business case for Cloud and keep your company competitive? What are some real-world success stories where companies have applied Cloud to solve specific business challenges? What business risks are clients facing which have influenced Cloud buying decisions? 
(WHITE PAPER) READ ABSTRACT |

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