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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

IPO 8.1 Brings Significant Changes to the IP Office Communication Solution by Global Knowledge

July 1967 - (Free Research)
Access this exclusive resource to learn how your enterprise can take advantage of server space for up to 1000 users on a single site. 
(WHITE PAPER) READ ABSTRACT |

Heading for convergence by Dell, Inc. and Intel®

September 2012 - (Free Research)
Access this exclusive source to learn how your business can increase efficiency in you data center using converged infrastructures. 
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Gartner Report: Dell's Data Center Strategy: From Chassis to Fabric-Based System by Dell, Inc. and Intel®

June 2012 - (Free Research)
This resource details a fabric-based infrastructure solution that optimizes data center efficiency and agility. Uncover the impacts and recommendations when considering a converged infrastructure strategy for your IT environment. 
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Get Certified - Avaya Communication Manager by Global Knowledge

May 2013 - (Free Research)
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. 
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Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge

June 2011 - (Free Research)
While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape. 
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Siemens Enterprise Communications Results from Enterprise Connect 2013 “RFP: UC Without Buying a New PBX” by Siemens Enterprise Communications

June 2013 - (Free Research)
This whitepaper will share the results from Enterprise Connect 2013 "RFP: UC Without Buying a New PBX". Inside, you'll find out who proved themselves as a top performer in their UC suite offerings across architecture, functionality, and price categories, and discover how they can help your business. 
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Amplify Teams: Amplify collective effort. Dramatically improve performance by Siemens Enterprise Communications

October 2012 - (Free Research)
Uncover the key pillars and technologies available today that can help dramatically improve team performance within your dispersed enterprise. 
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Top Ten Enterprise Communications Predictions for 2013 by Siemens Enterprise Communications

December 2012 - (Free Research)
This resource aims to explore what the future of enterprise communications holds by detailing the top ten predictions for 2013 and what they will mean for your communications strategy. 
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Our New Global Research Shows Untapped Potential by Siemens Enterprise Communications

April 2013 - (Free Research)
In this brief yet informative resource, uncover statistics from a recent survey exploring distributed teams, collaboration technologies, user frustrations, and more! 
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Winning the Customer Service Battle... In the Cloud by Siemens Enterprise Communications

April 2013 - (Free Research)
Poor customer service is a costly business practice. The time to differentiate your customer service strategy is now – and the cloud can help. View now to learn about cloud contact centers and how they can benefit your business. 
(WHITE PAPER) READ ABSTRACT |

Vibrant Conversations: Unleash the Potential of Your Virtual Teams by Siemens Enterprise Communications

April 2013 - (Free Research)
Read this white paper that presents the Vibrant Conversations solution that will enhance your virtual team's performance, instead of hindering collaboration and productivity like many disparate communications tools in the market. 
(WHITE PAPER) READ ABSTRACT |

Top 10 reasons customers choose Siemens Enterprise Communications to help transform their business by Siemens Enterprise Communications

April 2013 - (Free Research)
This white paper presents the top ten reasons why your peers chose a particular enterprise communications provider to meet their unique and changing communications needs. 
(WHITE PAPER) READ ABSTRACT |

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research)
This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service. 
(WHITE PAPER) READ ABSTRACT |

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge

September 2011 - (Free Research)
Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented. 
(WHITE PAPER) READ ABSTRACT |

IT Roles Facing Extinction by Global Knowledge

July 2012 - (Free Research)
This essential white paper details which IT roles are most in jeopardy as organizations continue to take advantage of key technologies such as the cloud and virtualization, and outsource less specialized tasks to decrease management overhead. Plus, examine how IT professionals can best position themselves and their companies for the future. 
(WHITE PAPER) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 2009 - (Free Research)
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. 
(WHITE PAPER) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

Exchange Server 2007: What to Expect by Global Knowledge

January 2006 - (Free Research)
Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices. 
(WHITE PAPER) READ ABSTRACT |

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge

December 2008 - (Free Research)
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. 
(WHITE PAPER) READ ABSTRACT |

Enabling Next-Generation Mobile Broadband Services by LSI Corporation

November 2008 - (Free Research)
This white paper explains the broadband services that mobile carriers are beginning to add to their product lineup fall into six different categories. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge

December 2008 - (Free Research)
Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. 
(WHITE PAPER) READ ABSTRACT |

Siemens Mobile UC - Where UC Meets Enterprise Mobility by Siemens Enterprise Communications

October 2008 - (Free Research)
In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. 
(WHITE PAPER) READ ABSTRACT |

The Changing Face of Exchange E-Mail Management by Azaleos Corporation

September 2008 - (Free Research)
This paper outlines the 15 key areas to evaluate as part of any Exchange monitoring and management solution and provides an overall rating for efficiency, aptitude and achievement that each of the various Exchange Server management models offers. 
(WHITE PAPER) READ ABSTRACT |

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