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Achieving a Single View of the Citizen With Information Management by Information Builders December 31, 2012 - (Free Research) This resource explores how creating a single view of the citizen by consolidating and synchronizing data can empower government agencies to support enhanced, information-based decision-making, improve operational performance, and more.  (WHITE PAPER) READ ABSTRACT |

Centrify Express 2010.1 by Centrify Corporation August 06, 2010 - (Free Research) Centrify Express is the #1 choice of IT professionals for Active Directory-based single sign-on to Linux and Mac systems.  It is a free solution with more functionality, tools, and upgrade options than alternative offerings.  (DOWNLOAD)

Integrating multiple channels to build a single view of the customer by Genesys February 21, 2013 - (Free Research) CEM is about so much more than just technology. It's also important to focus on implementing the right processes to facilitate collaboration across different departments and multiple applications. This expert resource describes proven strategies to optimize resources for CEM.  (EGUIDE) READ ABSTRACT |

Single View of the Customer in UK Businesses and the emerging role of Big Data by SAS Institute Inc. March 15, 2013 - (Free Research) Many companies today are attempting to harness the power of big data to provide customer insights. This informative market report focuses on how businesses in the UK are using data to glean optimal insights, and how far along they are in capturing all the interactions a customer has with an organisation, regardless of the channel.  (WHITE PAPER) READ ABSTRACT |

Experts say CEM technology can build single view of customer by Infor CRM January 24, 2012 - (Free Research) This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem.  (EGUIDE) READ ABSTRACT |

Identity Finder Enterprise Suite 4.5 by Identity Finder, LLC July 26, 2010 - (Free Research) Identity Finder accurately finds and allows remediation of sensitive data across desktops, laptops, servers, databases, and websites. This can be performed agent or agentlessly with full dynamic policy and reporting capability.  (TRIAL SOFTWARE) READ ABSTRACT |

Breaking Down the Barriers to Business by Sage (UK) Limited March 12, 2010 - (Free Research) Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business.  (WHITE PAPER) READ ABSTRACT |

How Master Data Management Serves the Business by IBM July 28, 2011 - (Free Research) This white paper explores the three major approaches that leading organizations use to put master data to work for the business and learn how to leverage a single view of your enterprise to reduce costs, increase agility and support compliance.  (WHITE PAPER) READ ABSTRACT |

Agile Development Poster by VersionOne Inc. February 11, 2009 - (Free Research) "Agile Development" is an umbrella term for several iterative and incremental software development methodologies and this document gives a single view of the entire process for agile software production.  (WHITE PAPER) READ ABSTRACT |

ArcSight Case Study: Experian by ArcSight, an HP Company May 11, 2010 - (Free Research) Experian is committed to ensuring the integrity and safety of its data. The company sought an enterprise solution that would allow it to monitor threats and vulnerabilities in an automated fashion. ArcSight ESM enables Experian to monitor and analyze security event data from all its systems within a single view. Learn more in this case study.  (CASE STUDY) READ ABSTRACT |

Retina Insight by BeyondTrust Corporation May 02, 2013 - (Free Research) Check out this complimentary trial download to discover how you can equip IT, security, and operations teams with real-time analysis of your risk posture, potential attacks, patch processes, privileges and compliance activity. Achieve a single view of you entire risk management lifecycle to improve overall security.  (TRIAL SOFTWARE) READ ABSTRACT |

Closed Loop Quality Management: Improving Customer Focus from Design to Delivery by Apriso Corporation March 09, 2011 - (Free Research) Competing pressures to ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question the efficacy of their current quality management systems. This report provides actionable steps to begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution.  (ANALYST REPORT) READ ABSTRACT |

Oracle Fusion CRM Cloud Service: The New Standard for CRM by Oracle Corporation February 15, 2012 - (Free Research) This brief webcast examines common hurdles of sales force today and introduces Oracle's Fusion Customer Relationship Management tool that is able to help you maximize revenue potential, gain a single view of your customer across the enterprise, and centralize order orchestration across multiple capture and fulfillment systems.  (VIDEO) READ ABSTRACT |

Smarter Service: The Contact Center of the Future by Oracle Corporation September 19, 2012 - (Free Research) Today's consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels, retailers risk alienating customers and driving them to other brands. Many retailers are deploying software-as-a-service (SaaS) contact center systems to address these problems.  (EBOOK) READ ABSTRACT |

Cisco Tidal Enterprise Scheduler by Cisco Systems, Inc. January 25, 2011 - (Free Research) Cisco® Tidal Enterprise Scheduler is a software solution for cross-application and cross-platform enterprise job scheduling, batch business process automation, and application integration. Continue reading this data sheet to learn more.  (DATA SHEET) READ ABSTRACT |

HP IT Performance Suite: Perform Better by Hewlett-Packard Company February 21, 2012 - (Free Research) Your business' IT tools interact with many different facets of your business. While these tools are helpful for automating processes and streamlining business, they also need management. Read on to discover a way to monitor your business performance in conjunction with IT tools.  (WHITE PAPER) READ ABSTRACT |

UC Messaging by CDW Corporation March 11, 2011 - (Free Research) Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing.  (VIDEOCAST) READ ABSTRACT |

Video: Transition to BPO by Hewlett-Packard Company March 27, 2013 - (Free Research) In this brief Computer Weekly webcast, learn why BPO important strategy and what to expect during any transition to BPO. Explore the merits of the three approaches: in-house, outsourced, and hybrid model. And discover how you can achieve certain benefits.  (WEBCAST) READ ABSTRACT |

Best Practices in Data Management by SAS Institute Inc. March 19, 2008 - (Free Research) The key enterprise risk management (ERM) issue for many financial institutions is to get enriched data in a single place in order to report on it. Learn best practices for data management that are critical for ERM.  (WHITE PAPER) READ ABSTRACT |

Building a Strong Customer Experience by Infor CRM January 05, 2012 - (Free Research) Read this e-guide from SearchCRM.com to learn how American Express and Yahoo tackle customer service with their own twists, how to communicate through multiple channels and ways to craft a single customer view through CEM technology.  (EGUIDE) READ ABSTRACT |

Wholesale Grocer uses CONNX for Data Access, Data Integration and to Enhance Reporting Capabilities by CONNX Solutions May 2008 - (Free Research) Explore how a data access and integration solution saved one of North America's oldest wholesale grocers from replacing its ten year old distribution system and spending up to five million dollars on a brand new enterprise solution.  (CASE STUDY) READ ABSTRACT |

Business Intelligence: The Strategic Imperative for CIOs by Information Builders January 2007 - (Free Research) Business intelligence (BI) allows organizations to integrate applications and databases essential to users and enables analysis of information to optimize decision-making.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf November 2011 - (Free Research) With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here.  (EZINE)

Unified network traffic monitoring for physical and VMware environments by NetFort Technologies Ltd October 2010 - (Free Research) This white paper outlines an approach, based on monitoring network traffic, that delivers a unified view of network activity across virtual and physical components of the network.  (WHITE PAPER) READ ABSTRACT |

Virtualization 2.0 Is All about Manageability - What You Should Look for in a Monitoring Solution by eG Innovations, Inc. November 2008 - (Free Research) This document outlines the key management challenges that must be overcome as the use of virtualization continues to increase in production enterprise environments.  (WHITE PAPER) READ ABSTRACT |

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