Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

According to the Radicati Group, more than 9 trillion emails are sent annually. This growth is a major concern for IT pros as they need to back up, protect, and archive all those emails for a wide variety of reasons. This white paper highlights how you can effectively set up an archiving strategy utilizing Dell solutions and more. 

In this E-Guide you'll learn the pros and cons of utilizing removable disk storage for your backup and recovery operations. Discover what types of organizations can benefit most from this technology, explore a side-by-side comparison of disk vs. tape solutions, and explore key considerations before implementing a removable disk solution. 

There are many areas in which encryption is applied and managed. Here, the SANS Institute takes a look at the essentials of encryption and discusses the pros and cons of leading solutions available today. 

In this podcast, IT consultant Alan Sugano breaks down the key features and considerations every IT pro should be aware of when deploying Microsoft SCVMM 2008 R2 in production. 

In this expert e-guide, you will learn about the different available EHR storage options, as well pros and cons of each, allowing you to better decide which storage system is right for you and your healthcare organization. 

This webcast explores key factors companies should consider when making a server selection, including compute capacity, management, and energy consumption. Discover single-socket systems that possess these attributes, enabling you to save money without sacrificing performance, flexibility, or ease of use. 

This E-Guide identifies key questions that enterprise customers should ask prospective WLAN vendors and also provides a list of vendors that will suit the needs specific to your business. 

This solution overview explores four key issues that often accompany virtualization and describes two options for addressing them. Learn how to leverage Hyper-V to reduce operational complexity and extend security across your virtual environment. 

Every organization needs a security policy, whether it's a business of one or a multi-national corporation. In this white paper, expert James Michael Stewart reveals 14 key tips for both organizations new to security policies and those looking to tighten up their defenses. 

Listen to this podcast featuring Senior Analyst from Forrester Research, Rachel Dines to learn why PC backup today is more important than ever and how to solve your PC backup challenges. 

This E-Guide is here to help walk you through the decision-making process and determine which NAS solution is right for you. In this guide you'll learn the pros and cons of scale-out and scale-up NAS options, discover six industries that should always use scale-out systems and more. 

In this podcast, Marc Staimer, president of Dragon Slayer Consulting, discusses storage virtualization technology. Find out the pros and cons of storage virtualization, when to rule out storage virtualization in your environment, and how to decide whether file-based or block-based storage virtualization makes sense in your shop.