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Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.  (WHITE PAPER) READ ABSTRACT |

Flow International standardizes on Dell hardware to increase enterprise efficiency by Dell and VMware March 23, 2011 - (Free Research) In this case study Flow International standardizes on Dell hardware to increase enterprise efficiency, cut new PC deployment time by up to 10 hours, and foster collaboration among global divisions. Download now to learn more about the specific benefits achieved.  (CASE STUDY) READ ABSTRACT |

Protecting the Network Perimeter: Controlling what gets through—into and out of your organization by McAfee. February 01, 2012 - (Free Research) The traffic allowed to flow through the network perimeter – both good and bad – can determine the success or potential downfall of an organisation. View this paper to explore how McAfee can help protect network perimeters with a solution that enables organisations to easily, effectively, and securely manage traffic flow.  (WHITE PAPER) READ ABSTRACT |

Drive Accuracy and Better Manufacturing Decisions with Product Lifecycle Management (PLM) by Plex Systems July 20, 2010 - (Free Research) This paper explains how a comprehensive integrated PLM program enables improved productivity, accuracy, and decision-making – and ultimately increases profitability. Continue reading to learn more about how balanced PLM programs drive profitable growth.  (WHITE PAPER) READ ABSTRACT |

BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc. January 05, 2011 - (Free Research) CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.  (WHITE PAPER) READ ABSTRACT |

Pros & Cons of Scale-out and Scale-up NAS by Red Hat January 31, 2012 - (Free Research) This E-Guide is here to help walk you through the decision-making process and determine which NAS solution is right for you. In this guide you'll learn the pros and cons of scale-out and scale-up NAS options, discover six industries that should always use scale-out systems and more.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: Storage Virtualization Technology Pros and Cons by Dell Compellent October 12, 2011 - (Free Research) In this SearchStorage.com podcast transcript, Marc Staimer discusses the ins and outs of storage virtualization technology. Find out the pros and cons of storage virtualization, when to rule out storage virtualization in your environment, and how to decide between file-based or block-based storage virtualization in your data center.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Storage Virtualization Technology Pros and Cons by Dell Compellent September 23, 2011 - (Free Research) In this podcast, Marc Staimer, president of Dragon Slayer Consulting, discusses storage virtualization technology. Find out the pros and cons of storage virtualization, when to rule out storage virtualization in your environment, and how to decide whether file-based or block-based storage virtualization makes sense in your shop.  (PODCAST) READ ABSTRACT |

CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com August 12, 2010 - (Free Research) Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.  (WHITE PAPER) READ ABSTRACT |

GE Healthcare Case Study by Intel and HP September 19, 2011 - (Free Research) GE Centricity EDI, part of GE Healthcare IT’s Centricity portfolio, leverages technology to help healthcare providers improve patient care, streamline operations, trim revenue cycles and improve cash flows. Processes that were once handled manually are automated and can be performed around the clock.  Read this case study to learn more.  (CASE STUDY) READ ABSTRACT |

Virtual Storage Pros and Cons by Dell Compellent September 23, 2011 - (Free Research) This expert e-guide was designed to help you become aware of the bumps in the road that you might come across when implementing storage virtualization. It also outlines the different approaches to storage virtualization and offers suggestions on how to choose the right approach for your environment. Continue reading to learn more.  (EGUIDE) READ ABSTRACT |

E-Book: Introduction to Cloud Computing: Entering the Private Cloud Chapter 2: Priming Data Center Infrastructure for a Private Cloud by Dell, Inc. and Intel May 20, 2011 - (Free Research) More IT pros are considering implementing a cloud environment, but they soon realize that building a private cloud means overhauling their entire existing data center infrastructure. Learn how moving to the cloud takes more than putting a layer of cloud management software on top of your existing servers, storage and networks.  (EBOOK) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 27, 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Selecting the data backup option that is right for you by Dell Compellent November 02, 2011 - (Free Research) It is ultimately up to each individual health care facility to determine the data backup options that best suit their needs, so long as the overall solution adheres to regulatory requirements.Access this e-guide for an overview of pros and cons of different types of backups.  (EGUIDE) READ ABSTRACT |

Unified data center fabric overview: Tips from the pro by Enterasys December 02, 2011 - (Free Research) Access this e-guide to learn more about data center fabrics with tips from the pros.  (EGUIDE) READ ABSTRACT |

Storage Options for VMware Environments by Dell and VMware November 29, 2010 - (Free Research) This webcast provides an overview of the different types of storage for VMware environments. Our expert offers storage suggestions based on your organization's size, budget and business needs. An accompanying podcast takes a look at the pros and cons of virtualizing your storage and when this option might be a good fit.  (WEBCAST) READ ABSTRACT |

Sybase IQ Accelerates Advanced Analytics by Sybase, Inc. June 21, 2011 - (Free Research) This paper discusses a smarter approach to advanced analytics.  (WHITE PAPER) READ ABSTRACT |

On-Demand Webcast: Why IT Pros Choose ExaGrid to Fix Broken Backups by ExaGrid Systems, Inc. February 08, 2012 - (Free Research) The movement from tape-based to disk-based backup is well underway. Now that it is economically feasible to replace a broken tape-based system with disk-based backup, choices exist among a number of vendors with varying approaches to disk-based backup as well as data deduplication.  (WEBCAST) READ ABSTRACT |

Information Security Services: The value of threat intelligence by Dell SecureWorks UK April 11, 2011 - (Free Research) This paper will discuss the benefits of threat intelligence for both the enterprise and individual security professionals, plus what costs organizations to not have threat intelligence.  (WHITE PAPER) READ ABSTRACT |

Realizing the benefits of FTP consolidation by IBM November 28, 2011 - (Free Research) Businesses are experiencing a growing demand to move high volumes of data both internally and externally. File transfer protocol (FTP) servers are proliferating among individual departments and raising traffic levels with customers and suppliers. This white paper explains and explores the opportunity and benefits of FTP consolidation.  (WHITE PAPER) READ ABSTRACT |

Smarter communications through analytics by IBM November 18, 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.  (WHITE PAPER)

How the cloud is changing  your service requirements by BMC Software, Inc. October 25, 2011 - (Free Research) This Executive Brief discusses IDC's perspective on how enterprise workload management requirements are changing and highlights the ways that workload automation solutions can address these emerging requirements.  (WHITE PAPER) READ ABSTRACT |

Building Virtualization-Optimized Date Center Networks by Global Knowledge January 13, 2012 - (Free Research) Data center networks designed to support traditional client-server software deployment models can’t meet the performance and scalability requirements of the new virtualized data center. Explore how HP networking solutions is helping businesses meet the challenges of the new virtualized data center.  (WHITE PAPER) READ ABSTRACT |

IT Pros Guide to Data Protection: Top 5 tips for Securing Data in the Modern Workforce by Lumension January 23, 2012 - (Free Research) The following five steps are some very effective ways to improve data security in a cost-effective manner and are the first steps toward readying an organization for more robust data protection measures such as DLP.  (WHITE PAPER) READ ABSTRACT |

Network Monitoring and Troubleshooting for Dummies by Riverbed Technology, Inc. January 09, 2012 - (Free Research) The Network Monitoring and Troubleshooting for Dummies Book introduces you to common network performance management (NPM) issues and give you a new way of looking at solving them. This perspective allows you to see your network from your users’ point of view, namely, the services and applications they use and their experience with them.  (EBOOK) READ ABSTRACT |

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