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Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.  (WHITE PAPER) READ ABSTRACT |

The Department of Defense and Open Source Software by Oracle Corporation January 01, 2008 - (Free Research) This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.   (WHITE PAPER) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.  (WHITE PAPER) READ ABSTRACT |

Centralized Management of Physical and Virtual Resources for Increased IT Flexibility by Dell, Inc. and Intel October 14, 2011 - (Free Research) This white paper provides insight into the sources of IT complexity and reveals the limitations of many existing tools designed to break down data center silos. Discover an infrastructure management technology that overcomes these limitations by simplifying server provisioning, reclaiming overprovisioned resources, and more.  (WHITE PAPER) READ ABSTRACT |

Achieve Enterprise-Wide Visibility with CA Application Performance Management by CA Technologies. June 28, 2011 - (Free Research) Managing application problems on the mainframe can be inefficient. View this video to understand how a solution that bridges application monitoring across mainframe and distributed systems can aid application performance. Get the information you need to identify and resolve issues sourced to the mainframe from an application perspective.  (VIDEOCAST) READ ABSTRACT |

Security on a Budget by Global Knowledge May 19, 2011 - (Free Research) This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.  (WHITE PAPER) READ ABSTRACT |

Unified SOA Tools Align Business and IT by Oracle Corporation January 01, 2010 - (Free Research) IT pros anticipate big gains from an integrated SOA suite that includes pre-integration with BPM technology. The top benefit: the ability to strategically align information technology with an enterprise’s business mission. Learn how global enterprises have achieved this goal thanks to Oracle’s fully integrated SOA product line.  (WHITE PAPER) READ ABSTRACT |

Security Log Analysis: Saving the World, One Company at a Time by Global Knowledge September 29, 2011 - (Free Research) Having a security log monitoring process in place can help your organization detect intrusions before they happen or minimize the damage of attacks. Access this exclusive resource for 10 tips to an effective security monitoring process.  (WHITE PAPER) READ ABSTRACT |

Flow International standardizes on Dell hardware to increase enterprise efficiency by Dell and VMware March 23, 2011 - (Free Research) In this case study Flow International standardizes on Dell hardware to increase enterprise efficiency, cut new PC deployment time by up to 10 hours, and foster collaboration among global divisions. Download now to learn more about the specific benefits achieved.  (CASE STUDY) READ ABSTRACT |

Protecting the Network Perimeter: Controlling what gets through—into and out of your organization by McAfee. February 01, 2012 - (Free Research) The traffic allowed to flow through the network perimeter – both good and bad – can determine the success or potential downfall of an organisation. View this paper to explore how McAfee can help protect network perimeters with a solution that enables organisations to easily, effectively, and securely manage traffic flow.  (WHITE PAPER) READ ABSTRACT |

Drive Accuracy and Better Manufacturing Decisions with Product Lifecycle Management (PLM) by Plex Systems July 20, 2010 - (Free Research) This paper explains how a comprehensive integrated PLM program enables improved productivity, accuracy, and decision-making – and ultimately increases profitability. Continue reading to learn more about how balanced PLM programs drive profitable growth.  (WHITE PAPER) READ ABSTRACT |

BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc. January 05, 2011 - (Free Research) CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.  (WHITE PAPER) READ ABSTRACT |

Pros & Cons of Scale-out and Scale-up NAS by Red Hat January 31, 2012 - (Free Research) This E-Guide is here to help walk you through the decision-making process and determine which NAS solution is right for you. In this guide you'll learn the pros and cons of scale-out and scale-up NAS options, discover six industries that should always use scale-out systems and more.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: Storage Virtualization Technology Pros and Cons by Dell Compellent October 12, 2011 - (Free Research) In this SearchStorage.com podcast transcript, Marc Staimer discusses the ins and outs of storage virtualization technology. Find out the pros and cons of storage virtualization, when to rule out storage virtualization in your environment, and how to decide between file-based or block-based storage virtualization in your data center.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Storage Virtualization Technology Pros and Cons by Dell Compellent September 23, 2011 - (Free Research) In this podcast, Marc Staimer, president of Dragon Slayer Consulting, discusses storage virtualization technology. Find out the pros and cons of storage virtualization, when to rule out storage virtualization in your environment, and how to decide whether file-based or block-based storage virtualization makes sense in your shop.  (PODCAST) READ ABSTRACT |

Virtual Storage Pros and Cons by Dell Compellent September 23, 2011 - (Free Research) This expert e-guide was designed to help you become aware of the bumps in the road that you might come across when implementing storage virtualization. It also outlines the different approaches to storage virtualization and offers suggestions on how to choose the right approach for your environment. Continue reading to learn more.  (EGUIDE) READ ABSTRACT |

CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com August 12, 2010 - (Free Research) Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.  (WHITE PAPER) READ ABSTRACT |

GE Healthcare Case Study by Intel and HP September 19, 2011 - (Free Research) GE Centricity EDI, part of GE Healthcare IT’s Centricity portfolio, leverages technology to help healthcare providers improve patient care, streamline operations, trim revenue cycles and improve cash flows. Processes that were once handled manually are automated and can be performed around the clock.  Read this case study to learn more.  (CASE STUDY) READ ABSTRACT |

E-Book: Introduction to Cloud Computing: Entering the Private Cloud Chapter 2: Priming Data Center Infrastructure for a Private Cloud by Dell, Inc. and Intel May 20, 2011 - (Free Research) More IT pros are considering implementing a cloud environment, but they soon realize that building a private cloud means overhauling their entire existing data center infrastructure. Learn how moving to the cloud takes more than putting a layer of cloud management software on top of your existing servers, storage and networks.  (EBOOK) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 27, 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Selecting the data backup option that is right for you by Dell Compellent November 02, 2011 - (Free Research) It is ultimately up to each individual health care facility to determine the data backup options that best suit their needs, so long as the overall solution adheres to regulatory requirements.Access this e-guide for an overview of pros and cons of different types of backups.  (EGUIDE) READ ABSTRACT |

Sybase IQ Accelerates Advanced Analytics by Sybase, Inc. June 21, 2011 - (Free Research) This paper discusses a smarter approach to advanced analytics.  (WHITE PAPER) READ ABSTRACT |

Build powerful reporting applications with open source BI by Actuate January 13, 2012 - (Free Research) View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers.  (WEBCAST) READ ABSTRACT |

SearchManufacturingERP.com Tip Guide: E-Sourcing tools to help turn strategic suppliers into partners by Ariba, Inc. February 08, 2012 - (Free Research) Read this guide to learn best practices to become strategic partners with your suppliers and understand how a sourcing strategy can make or break a company.  (EGUIDE) READ ABSTRACT |

On-Demand Webcast: Why IT Pros Choose ExaGrid to Fix Broken Backups by ExaGrid Systems, Inc. February 08, 2012 - (Free Research) The movement from tape-based to disk-based backup is well underway. Now that it is economically feasible to replace a broken tape-based system with disk-based backup, choices exist among a number of vendors with varying approaches to disk-based backup as well as data deduplication.  (WEBCAST) READ ABSTRACT |

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