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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

LTFS Hits the Mark in Media & Entertainment: An In-Depth Introduction to LTFS for Digital Media by The LTO Program

March 07, 2013 - (Free Research)
Check out this comprehensive report to learn about the role of LTFS in digital media in 2013. 
(WHITE PAPER) READ ABSTRACT |

Case Study: IBM Delivers Optimal Storage to Pro Hockey Organization by IBM

June 30, 2012 - (Free Research)
This brief case study sizes up the storage situation for Canucks Sports & Entertainment, owner of the Vancouver Canucks pro hockey team, and addresses their need for a scalable, cost-effective solution that would increase their current storage capacity. 
(CASE STUDY) READ ABSTRACT |

E-Guide: How the Media and Entertainment Industry is Backing up "Big Data" by Atempo, Inc.

May 13, 2011 - (Free Research)
Big data is a term often used in the storage industry today. As companies accumulate more and more data, they must find more efficient ways to manage and store it. But the media and entertainment industry has been managing this big data for years. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Storage Challenges In The Digital Age of Media by Oracle Corporation

October 30, 2013 - (Free Research)
Industry expert Tom Coughlin discusses the current digital trends and challenges facing the media and entertainment sector. Learn how hierarchal storage, including Oracle disk, tape, and flash allows you to keep more content and save money. 
(VIDEO) READ ABSTRACT |

2009 ERP Report: Hospitality and Entertainment by Panorama Consulting Group

November 03, 2009 - (Free Research)
This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables. 
(ANALYST REPORT) READ ABSTRACT |

The End of TV as We Know It by IBM Line of Business

June 2008 - (Free Research)
With increasing competition from convergence players in TV, telecommunications and the Internet, the media and entertainment industry is confronting unparalleled complexity, dynamic change and pressure to innovate. 
(WHITE PAPER)

Expert Analysis of LTFS: Role in Backup, Media & Entertainment, and Beyond (Podcast) by Oracle Corporation

July 2013 - (Free Research)
In this podcast, Storage Decisions speaker Jon Toigo discusses the role of LTFS for backup, how it works, and the requirements for implementation. He also provides a glimpse into the LTFS future and explains why more IT professionals are embracing it as general purpose storage. 
(PODCAST) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Will Linear Tape File System Take Hold for Enterprise Data Archiving? by SearchDataBackup.com

January 2014 - (Free Research)
Many predicted the Linear Tape File System would be a boon for long-term data archiving, but that hasn't really proven to be true for enterprise data archiving. This handbook discusses how LTFS integration has been slow among tape library and backup software vendors. 
(WHITE PAPER) READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 2012 - (Free Research)
This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 
(WHITE PAPER) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies

October 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. 
(WHITE PAPER) READ ABSTRACT |

Pros and cons of WFM in the call center by Infor WFM Workbrain

January 2012 - (Free Research)
The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM. 
(EGUIDE) READ ABSTRACT |

OSS and CRM - Integration That Pays by Comarch Telecommunications

January 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Altiris Management Solutions for PCs with Intel Centrino Pro or Intel vPro Processor Technology by Intel Corporation

November 2007 - (Free Research)
Reduce IT costs by significantly reducing deskside visits, enforcing compliance, and improving security. Learn how Intel Centrino Pro and Intel vPro processor technology allows administrators to lessen the complexity of IT services for end users. 
(CASE STUDY)

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys

August 2008 - (Free Research)
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP. 
(WEBCAST) READ ABSTRACT |

Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Exploring Virtualization Technologies and the Services Opportunities for Channel Pros by Zenith Infotech

September 2008 - (Free Research)
This eguide addresses the advantages and disadvantages of storage virtualization technologies providing a balanced view of software-based, appliance-based and switch-based approaches. 
(WHITE PAPER) READ ABSTRACT |

Helping CRM Serve Its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI by OnDemand Software

April 2008 - (Free Research)
This white paper briefly highlights CRM's recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform. 
(WHITE PAPER) READ ABSTRACT |

Scribe - Equinox Fitness Case Study by Scribe Software Corporation

March 2008 - (Free Research)
Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them. 
(CASE STUDY) READ ABSTRACT |

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc.

June 2008 - (Free Research)
This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM. 
(WHITE PAPER) READ ABSTRACT |

Hosted CRM Buyer's Guide by Inside CRM

December 2007 - (Free Research)
In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market... 
(WHITE PAPER) READ ABSTRACT |

Taking On-Demand CRM Integration to the Next Level by Oracle Corporation

September 2007 - (Free Research)
This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand. 
(WHITE PAPER) READ ABSTRACT |

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