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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 21, 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
(EZINE)

Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
(WHITE PAPER) READ ABSTRACT |

SecuritySCAPE Virtual Conference 2012: IT Security Made Simple by Lumension

September 2012 - (Free Research)
Register now to attend SecuritySCAPE 2012, this year's premiere IT security virtual event. Gain insight into topics including endpoint security, vulnerability, data theft, and more from industry analysts, thought leaders, and IT pros from around the world. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Is SAP HANA a Good Bet? by HP

August 2013 - (Free Research)
Ever since SAP first introduced its new in-memory appliance at the company's annual SapphireNow conference last year, it has sought to convince users of the technology's ability to simplify IT landscapes and process massive amounts of data in seconds. In this E-guide, learn more about the pros and cons of SAP HANA. 
(EGUIDE) READ ABSTRACT |

November Information Security Magazine - Re-architect Your Provisioning System Into a First Line of Defense for Access Management by Information Security Magazine

November 2010 - (Free Research)
November's edition of Information Security Magazine covers a variety of IT security related topics. Check out this e-zine to learn about re-architecting your provisioning system, meeting mandates in the cloud, how the economy is affecting information security professionals, and much more! 
(EZINE)

Information Security Magazine - March 2010: Linking ‘Who’ and ‘What’ by Information Security Magazine

March 2010 - (Free Research)
This month’s cover story, “Linking ‘Who’ and ‘What’”, explains the new trend of joining SIM and IAM strategies to tie system vulnerabilities and policy violations to the user activity that causes them. Other articles in this month’s issue cover topics such as security management, vulnerability assessment, compliance, and more. 
(EZINE)

Information Security Magazine - February 2010: Under Control by Information Security Magazine

February 2010 - (Free Research)
Feature articles this month cover bringing data loss prevention coverage to mobile endpoints, readers’ security priorities and top investments for 2010, and new compliance mandates in Massachusetts and Nevada that signal a new generation of data protection laws. Read on for these great articles and more. 
(EZINE)

Six Solutions for What's Keeping Executives Up at Night by Citrix Online- GoToAssist

October 2011 - (Free Research)
This comprehensive white paper highlights six solutions to the issues support executives face on a daily basis. 
(WHITE PAPER) READ ABSTRACT |

Managing Security on Mobile Phones by Nokia

January 2008 - (Free Research)
This paper describes the challenges of provisioning and managing security in mobile phone environments and how a well-designed deployment system can alleviate these challenges. 
(ANALYST REPORT) READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies

October 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. 
(WHITE PAPER) READ ABSTRACT |

Pros and cons of WFM in the call center by Infor WFM Workbrain

January 2012 - (Free Research)
The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM. 
(EGUIDE) READ ABSTRACT |

SharePoint Conference 2009: Steve Ballmer Keynote Address by Microsoft Corporation India Pvt Ltd

December 2009 - (Free Research)
This video covers highlights from the Microsoft SharePoint Conference in 2009, including Microsoft CEO Steve Ballmer's keynote address. 
(VIDEO) READ ABSTRACT |

SCOPIA Conferencing Platform for IBM® Lotus® Sametime® by RADVISION

June 2008 - (Free Research)
The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime. 
(WHITE PAPER) READ ABSTRACT |

IBM Information On Demand Virtual 2010 by IBM

December 2010 - (Free Research)
Curious about IBM Information On Demand (IOD) Global Conference 2010 in Las Vegas? Explore the best of the conference, virtually. Learn how to deliver trusted information for greater insight and smarter decisions, and align information and related projects to business goals. 
(WEBCAST)

Staying connected: Don't let faulty mobile applications lose customers by SearchCRM

May 2013 - (Free Research)
Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps. 
(EBOOK) READ ABSTRACT |

How to Give a Killer Presentation: Lessons from TED by Citrix Online Go To Meeting

June 2013 - (Free Research)
In this article, TED's curator describes the process that TED uses to prepare speakers for their presentations- suggestions that are helpful for presentations in any setting. 
(WHITE PAPER) READ ABSTRACT |

SCOPIA Connector for Microsoft Office Communications Server 2007 by RADVISION

June 2008 - (Free Research)
RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector. 
(WHITE PAPER) READ ABSTRACT |

New Contact Center Metrics to Fit Busy New Customers by Aspect

March 2014 - (Free Research)
View this exclusive e-guide to learn more from Fluss and other CRM experts as they explore the right and wrong way to leverage mobility to reach busy customers, as well as how to implement new contact center metrics to measure the effectiveness of new channels -- including email, chat, and social media. 
(EGUIDE) READ ABSTRACT |

The Best of RSA: Mobile Security by SearchSecurity.com

May 2012 - (Free Research)
To help organizations grapple with the new challenges of IT consumerization and BYOD, the RSA conference held its own session track specifically on mobile device security. Get an inside look into the session and gain key insight into the major issues today including BYOD policies and threats, and uncover new countermeasures and strategies. 
(EGUIDE) READ ABSTRACT |

Desktop Video Conference Preparation: 4 Key Steps by SearchSecurity.com

November 2013 - (Free Research)
This expert E-Guide discusses what to expect and how to tackle the potential challenges of mobile and desktop video conferences in the workplace. 
(EGUIDE) READ ABSTRACT |

The 7 Biggest Mistakes You Can Make in Web Conferences by Citrix Online Go To Meeting

December 2013 - (Free Research)
In this white paper, unveil the top 7 biggest things to avoid when conducting web conferences so that you can efficiently and effectively lead meetings even when online. 
(WHITE PAPER) READ ABSTRACT |

Navigating a New Generation of Conference Phone Solutions - A guide to selecting the right conferencing solution for different room environments by Polycom, Inc.

October 2007 - (Free Research)
Read this white paper to gain insight into voice conferencing complexities and the benefits that new equipment provides. 
(WHITE PAPER) READ ABSTRACT |

A Best Practice Guide to Family Office Technology by Advent Software, Inc

November 2010 - (Free Research)
Packed with practical tips and actionable guidance, this 16-page report covers all of the key technology systems that family offices need to evaluate—along with the pros and cons of each and tradeoffs to consider. It’s a must-read for any family office looking to build competitive advantage in today’s environment. 
(WHITE PAPER)

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 2012 - (Free Research)
This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 
(WHITE PAPER) READ ABSTRACT |

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex

August 2008 - (Free Research)
Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software. 
(WHITE PAPER) READ ABSTRACT |

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