Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Social channels changing contact center certification by Salesforce.com March 20, 2012 - (Free Research) In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.  (EGUIDE) READ ABSTRACT |

Considering a BYOPC Strategy: A Q&A by LogMeIn, Inc. February 09, 2012 - (Free Research) Discover the concerns, opportunities, and benefits of enabling a BYOPC initiative in your workplace, including why enforcing a strict policy beforehand is essential to its success.  (EGUIDE) READ ABSTRACT |

Windows Azure Platform Security Essentials for Technical Decision Makers by Microsoft December 01, 2010 - (Free Research) In this video, Graham Calladine, Security Architect with Microsoft Services, answers the most common security concerns CxOs and other technical decision-makers have regarding the security of their data in Windows Azure cloud platform.  (WEBCAST) READ ABSTRACT |

Networking Evolution e-Zine Vol. 2 February by NWN Corporation June 03, 2011 - (Free Research) This edition of Network Evolution E-Zine goes in depth and unravels the secrets of converged storage networks. Learn if virtualization can in fact improve your disaster recovery and check out a Q&A with the pros on connectivity before network convergence.  (EZINE)

FAQ Presentation Transcript: Global Deduplication by FalconStor Software October 19, 2009 - (Free Research) Global data deduplication allows users to deduplicate data across multiple boxes, which can simplify management as companies back up more and more data. W. Curtis Preston, executive editor of the Storage Media Group, discusses the pros and cons of global deduplication, who should consider it, and which vendors are offering it today in this Q&A.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Storage Resource Management Software: Recent Trends and Business Benefits by APTARE December 18, 2012 - (Free Research) This expert E-Guide from SearchStorage.com highlights the latest SRM advances and gives examples of where and when you'd utilize them. Read on for the scoop on agentless SRMs, find pro tips for integrating SRM with your virtual environment, and find a 3-question SRM Q&A with a Gartner research director for storage technologies and strategies.  (EGUIDE) READ ABSTRACT |

The Virtual Presenter's Handbook by Citrix July 11, 2012 - (Free Research) Speaking at a web seminar involves much more skill and strategy than you might expect. Check out this e-book to explore six witty chapters of tips, advice and insight on delivering virtual presentations and learn how to keep your audience tuned in and interested!  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: What is End-to-End Application Performance Management? by Compuware Corporation August 28, 2009 - (Free Research) It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies October 21, 2009 - (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.  (WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT)

Pros and cons of WFM in the call center by Infor WFM Workbrain January 05, 2012 - (Free Research) The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM.  (EGUIDE) READ ABSTRACT |

Q-EKM: Quantum Encryption Key Manager: Enterprise Proven Security for Your Valuable Data at Rest by Quantum Corporation July 07, 1967 - (Free Research) Quantum's Encryption Key Manager (Q-EKM) is an Enterprise proven, easy-to-use solution for managing encryption keys across multiple Quantum libraries.  (WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

Technology Industry Survey 2012 by ComputerWeekly.com October 21, 2011 - (Free Research) This exclusive research reveals what IT professionals really think about technology, their employers, and their careers.  (WHITE PAPER) READ ABSTRACT |

The Top 10 Reasons all IT Professionals Should Learn Project Management by Global Knowledge June 07, 2012 - (Free Research) Discover 10 ways that mastering project management can help your career and enhance your skillset. Learn what project management is and how you can leverage it in your organization.  (WHITE PAPER) READ ABSTRACT |

Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT August 2008 - (Free Research) SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation.  (EZINE) READ ABSTRACT |

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com October 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange by Global Knowledge Network, Inc. April 2006 - (Free Research) Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies.  (E-LEARNING TUTORIAL) READ ABSTRACT |

The Value of ITIL® Certification by Global Knowledge February 2013 - (Free Research) This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.  (WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com October 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

15 Top Paying Certifications for 2013 by Global Knowledge February 2013 - (Free Research) This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top.  (WHITE PAPER) READ ABSTRACT |

Staying connected: Don't let faulty mobile applications lose customers by SearchCRM May 2013 - (Free Research) Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps.  (EBOOK) READ ABSTRACT |

Simple Tricks to Ace the Subnetting Portion of Any Certification Exam by Global Knowledge December 2007 - (Free Research) This whitepaper teaches useful methods for passing certification test questions.  (WHITE PAPER) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc. March 2006 - (Free Research) The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid.  (WHITE PAPER) READ ABSTRACT |

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