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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Social channels changing contact center certification by Salesforce.com

March 20, 2012 - (Free Research)
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications. 
(EGUIDE) READ ABSTRACT |

Considering a BYOPC Strategy: A Q&A by LogMeIn, Inc.

February 09, 2012 - (Free Research)
Discover the concerns, opportunities, and benefits of enabling a BYOPC initiative in your workplace, including why enforcing a strict policy beforehand is essential to its success. 
(EGUIDE) READ ABSTRACT |

Windows Azure Platform Security Essentials for Technical Decision Makers by Microsoft

December 01, 2010 - (Free Research)
In this video, Graham Calladine, Security Architect with Microsoft Services, answers the most common security concerns CxOs and other technical decision-makers have regarding the security of their data in Windows Azure cloud platform. 
(WEBCAST) READ ABSTRACT |

Pugging Into the Data Backup Appliance by TechTarget

March 18, 2014 - (Free Research)
IT pros continue to move toward disk-based backup as disk based appliances continue to include a vast array of backup appliances. This essential guide provides deeper insight into how to compare data backup appliance options. 
(RESOURCE)

FAQ Presentation Transcript: Global Deduplication by FalconStor Software

October 19, 2009 - (Free Research)
Global data deduplication allows users to deduplicate data across multiple boxes, which can simplify management as companies back up more and more data. W. Curtis Preston, executive editor of the Storage Media Group, discusses the pros and cons of global deduplication, who should consider it, and which vendors are offering it today in this Q&A. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Storage Resource Management Software: Recent Trends and Business Benefits by APTARE

December 18, 2012 - (Free Research)
This expert E-Guide from SearchStorage.com highlights the latest SRM advances and gives examples of where and when you'd utilize them. Read on for the scoop on agentless SRMs, find pro tips for integrating SRM with your virtual environment, and find a 3-question SRM Q&A with a Gartner research director for storage technologies and strategies. 
(EGUIDE) READ ABSTRACT |

Networking Evolution e-Zine Vol. 2 February by NWN Corporation

June 03, 2011 - (Free Research)
This edition of Network Evolution E-Zine goes in depth and unravels the secrets of converged storage networks. Learn if virtualization can in fact improve your disaster recovery and check out a Q&A with the pros on connectivity before network convergence. 
(EZINE)

Best Practices in Disaster Recovery Testing by SearchDisasterRecovery.com

May 29, 2013 - (Free Research)
This Handbook offers guidelines for disaster recovery testing today, with a look at the variety of technologies and practices in use. You will find an expert Q&A outlining technologies that can make DR testing more effective. Another piece takes a look at how one company's quarterly DR test helped prepare them for Hurricane Sandy. 
(EBOOK) READ ABSTRACT |

The Virtual Presenter's Handbook by Citrix

July 11, 2012 - (Free Research)
Speaking at a web seminar involves much more skill and strategy than you might expect. Check out this e-book to explore six witty chapters of tips, advice and insight on delivering virtual presentations and learn how to keep your audience tuned in and interested! 
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Presentation Transcript: What is End-to-End Application Performance Management? by Compuware Corporation

August 28, 2009 - (Free Research)
It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users. 
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Special report on SAP by ComputerWeekly.com

December 09, 2013 - (Free Research)
This 9 page special report, independently written by Computer Weekly and updated for 2013, gives you the key facts on SAP, its strategy, products and services and financial performance. 
(WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

Which Off-line CRM solution for Field Force? by Wipro Technologies

October 21, 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. 
(WHITE PAPER) READ ABSTRACT |

Q-EKM: Quantum Encryption Key Manager: Enterprise Proven Security for Your Valuable Data at Rest by Quantum Corporation

July 07, 1967 - (Free Research)
Quantum's Encryption Key Manager (Q-EKM) is an Enterprise proven, easy-to-use solution for managing encryption keys across multiple Quantum libraries. 
(WHITE PAPER) READ ABSTRACT |

Pros and cons of WFM in the call center by Infor WFM Workbrain

January 05, 2012 - (Free Research)
The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM. 
(EGUIDE) READ ABSTRACT |

15 Top-Paying IT Certifications for 2014 by Global Knowledge

February 21, 2014 - (Free Research)
It's always a good idea to take stock of your skills, your pay, and your certifications. To that end, here is a review of 15 of the top-paying certifications for 2014. With each certification, you'll find the average (mean) salary and a brief description. 
(WHITE PAPER) READ ABSTRACT |

The Value of ITIL® Certification by Global Knowledge

February 05, 2013 - (Free Research)
This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment. 
(WHITE PAPER) READ ABSTRACT |

The BPM Certification Maze: Picking the Right Program by IBM

November 26, 2013 - (Free Research)
If you're creating or expanding your company's business process management (BPM) team, it's imperative to be sure the BPM specialists you're entrusting with your process-improvement projects have the right skills and know-how for the job. But how exactly do you do that? 
(EGUIDE) READ ABSTRACT |

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com

October 22, 2010 - (Free Research)
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 
(WHITE PAPER) READ ABSTRACT |

Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange by Global Knowledge Network, Inc.

April 2006 - (Free Research)
Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com

October 2010 - (Free Research)
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 
(WHITE PAPER) READ ABSTRACT |

Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT

August 2008 - (Free Research)
SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation. 
(EZINE) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

Technology Industry Survey 2012 by ComputerWeekly.com

October 2011 - (Free Research)
This exclusive research reveals what IT professionals really think about technology, their employers, and their careers. 
(WHITE PAPER) READ ABSTRACT |

Cisco Certifications by Global Knowledge

March 2014 - (Free Research)
In the Cisco networking industry, there is a certification track for you, from the start of your career, through the advanced levels of network design and architecture. Click through to explore more. 
(WHITE PAPER) READ ABSTRACT |

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