Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Channel Strategies E-Zine - December 2010/ No.4 by SearchITChannel.com December 10, 2010 - (Free Research) Read how the rise of cloud computing and virtualization is creating new opportunities for the channel in WAN optimization, and find out what skill sets VARs need to target business people who rely on smart phones or iPads on the road.  (EZINE) READ ABSTRACT |

What IT Managers Need to Know About IP Surveillance by D-Link June 15, 2010 - (Free Research) The video surveillance market is in the throes of transition. IP surveillance is rapidly taking over from traditional analog CCTV. Within the next three years more than half the surveillance cameras used in North America will be IP cameras, according to the research firm Frost & Sullivan. Read this whitepaper to learn more.  (WHITE PAPER) READ ABSTRACT |

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc. January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent December 2008 - (Free Research) This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc. January 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.  (WHITE PAPER) READ ABSTRACT |

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.  (ASP)

AMD Honored on CRN’s 5-Star Partner Programs Guide for Second Consecutive Year by AMD March 2011 - (Free Research) AMD was named  to CRN's 2011 Partner Programs Guide for its AMD Fusion Partner Program (FPP). CRN's  Partner Programs Guide recognizes  vendors  with robust partner programs or products  that provide the best possible partnering elements for channel success.  (PRESS RELEASE) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

Improve Your Bottom Line with Repeatable Services by SAP America, Inc. December 2011 - (Free Research) Service productization can be a huge benefit to service organizations, as it offers predictable outcomes that have previously been inconsistent.  Check out this informative resource to examine the trend in productizing services, discover a framework that could help your business benefit, and learn how to avoid productization pitfalls.  (WHITE PAPER) READ ABSTRACT |

Web 2.0 at Work: Departmental Use Cases by Oracle Corporation August 2008 - (Free Research) With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces.  (WHITE PAPER) READ ABSTRACT |

EcoPaper Customer Success Story by BlackBerry September 2011 - (Free Research) Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process.  (CASE STUDY) READ ABSTRACT |

Strategic Value With Trade Promotion Management: A Closed-Loop Process for Quick Wins and Profitable Growth by SAP America, Inc. September 2010 - (Free Research) This paper presents the situation of N-Hair, a fictional high-end hair-care products company that is now expanding into channels in broader consumer markets. Read this paper to learn how the firm has positioned itself well for long-term success as it preserved its brand image with SAP software.  (WHITE PAPER) READ ABSTRACT |

Streamlining Processes of the Solution Provider by SAP America, Inc. August 2009 - (Free Research) Take a look at the concept of a solution-centric business model, where companies provide a combination of products and services designed to meet specific customer needs. Explore best practices that include properly balancing products and services, and aligning activities across sales, service, and marketing.  (WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. March 2009 - (Free Research) This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.  (WEBCAST) READ ABSTRACT |

Smarter Commerce for Consumer Products by IBM November 2011 - (Free Research) The connected customer is changing the way you must conduct business. In order to comply with your customers' demands, you must change the way your products are sourced, manufactured and distributed. Smarter commerce enables this, allowing you to transform how quickly you can manage and adapt your source, market, sell and service processes.  (WHITE PAPER) READ ABSTRACT |

Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service and Increased Sales by Bowen & Groves May 2008 - (Free Research) More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service and increase sales.  (WHITE PAPER) READ ABSTRACT |

Designed to Manage Lean Principles by Epicor Software Corporation September 2008 - (Free Research) Manufacturers will continue to leverage technology to stay competitive. Read this paper to learn how with the Vantage fully integrated enterprise solution, you will be prepared to meet the challenges of today's market place-becoming lean to do so  (WHITE PAPER) READ ABSTRACT |

Defining the 21st Century salesperson by SAP America, Inc. May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.  (WHITE PAPER) READ ABSTRACT |

Staples Case Study by IBM September 2011 - (Free Research) Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers.  (CASE STUDY) READ ABSTRACT |

HP Customer & Dealer Management System for Automotive - Solution Overview by Hewlett-Packard Limited September 2012 - (Free Research) Read this paper to learn about one application that can integrate your dealer management systems (DMS) and customer relationship management (CRM) applications to optimize performance. By filtering these processes to distributors and original equipment manufacturers (OEMs), you can maximize operation performance and leverage real time analytics.  (WHITE PAPER) READ ABSTRACT |

Gartner EPP MQ report for 2013 by McAfee, Inc. January 2013 - (Free Research) This Magic Quadrant from Gartner examines multiple enterprise endpoint protection platforms offerings based on a comprehensive variety of evaluation criteria. Inside you'll find full breakdowns for EPP products based on product/service quality, overall viability, sales execution/pricing, and more.  (WHITE PAPER) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT |

Retail Fashion Market RFID Solutions by Motorola, Inc. January 2007 - (Free Research) This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right  (WHITE PAPER) READ ABSTRACT |

IBM Cognos Business Intelligence supports sales and business management with decision-making insight by IBM January 2012 - (Free Research) Learn what happened when KDG Mediatech AG needed a centralized reporting solution to provide users in sales, controlling and business management with up-to-date and consistent decision making insights.  (WHITE PAPER) READ ABSTRACT |

InfoSphere MDM Solution for Product Information Management by IBM November 2011 - (Free Research) Watch this short video and learn how leading retailers, distributors and manufacturers leverage IBM InfoSphere Product Information Management solutions to boost supply chain productivity and deliver an optimal customer purchase experience.  (VIDEO) READ ABSTRACT |

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