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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT)

Choose the Right Device for your Small Work Team by Insight and HP

August 01, 2013 - (Free Research)
In this white paper, discover 4 questions that will help you focus in on the printer best fit for your needs. Additionally, you will find a feature comparison with 4 color multifunction products for small work teams and 3 black-and-white multifunction products. 
(WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

JobClock by Exaktime

JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system. 
(HARDWARE PRODUCT)

ZoomReader and ABBYY OCR: Mobility For Low Vision iPhone Users

by ABBYY

May 04, 2012 - (Free Research)
<p>Read this case study to learn about the ZoomReader application – a mobile app offering enlarged text to people with limited or low vision who need to see small text on-the go.</p> 
(CASE STUDY) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc.

July 2008 - (Free Research)
Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management 
(WHITE PAPER) READ ABSTRACT |

Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold by Ipswitch WhatsUp Gold

March 2011 - (Free Research)
In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network. 
(CASE STUDY) READ ABSTRACT |

HP’s Simplified Print Services by Hewlett-Packard Company

April 2014 - (Free Research)
You have a printer—so why do you need a print service? Discover how HP Simplified Print Services can help your organization increase cost efficiency, drive process transformation and more. 
(WHITE PAPER) READ ABSTRACT |

A Sustainable Print Agenda by ComputerWeekly.com

May 2014 - (Free Research)
Analysts Louella Fernandes and Clive Longbottom recommend strategies for achieving a cost-effective, reliable and sustainable print infrastructure. 
(ANALYST REPORT) READ ABSTRACT |

Effective print security for SMBs by ComputerWeekly.com

April 2013 - (Free Research)
Analysts Louella Fernandes and Clive Longbottom  discuss how integrated print management provides SMBs with a simple and scalable approach for print security. 
(ANALYST REPORT) READ ABSTRACT |

Effective print management by ComputerWeekly.com

April 2013 - (Free Research)
Analysts Louella Fernandes and Clive Longbottom offer tips on developing an effective print management strategy. 
(ANALYST REPORT) READ ABSTRACT |

The next frontier for managed print services by ComputerWeekly.com

February 2013 - (Free Research)
MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Sustainability through Managed Print Services by ComputerWeekly.com

April 2012 - (Free Research)
Managed print services offer far-reaching environmental benefits, helping a business reduce its carbon footprint, in addition to significant cost savings, according to this report from Quocirca. 
(ANALYST BRIEF) READ ABSTRACT |

The mobile print enterprise by ComputerWeekly.com

February 2012 - (Free Research)
Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy. 
(ANALYST BRIEF) READ ABSTRACT |

Rethinking Managed Print Services (MPS) by ComputerWeekly.com

November 2011 - (Free Research)
This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure. 
(ANALYST REPORT) READ ABSTRACT |

Closing the print security gap by ComputerWeekly.com

November 2011 - (Free Research)
This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca Report: 21st century enterprise print services by ComputerWeekly.com

August 2010 - (Free Research)
Despite the huge growth in electronic communications, printed output, whether internally produced or externally procured, is still widely used in 21st century businesses. 
(WHITE PAPER) READ ABSTRACT |

Incorporating Authentication with Imaging and Printing Devices to Improve Data Protection by Hewlett-Packard Limited

October 2013 - (Free Research)
This exclusive paper discusses a security solution that helps protect your company's confidential information and control printing access by requiring users to authenticate at your imaging and printing devices with your existing proximity cards. 
(WHITE PAPER) READ ABSTRACT |

Policy-based Compliance Protects Enterprise Imaging and Printing Data by Hewlett-Packard Limited

October 2013 - (Free Research)
This exclusive paper examines a policy-based imaging and printing compliance solution that can help your keep the critical data you print safe and secure. 
(WHITE PAPER) READ ABSTRACT |

Easy-to-Use Mobile Printing by Hewlett-Packard Limited

October 2013 - (Free Research)
This exclusive paper discusses an easy-to-use mobile printing solution that offers multiple ways to print from any mobile device along with simple, straightforward management. 
(WHITE PAPER) READ ABSTRACT |

Easily Print From Any Mobile Device by Hewlett-Packard Limited

October 2013 - (Free Research)
This crucial white paper discusses a printing solution that allows you to easily add wireless direct printing and touch-to-print technology to your printer or MFP, allowing the entire office to print from their mobile devices. 
(WHITE PAPER) READ ABSTRACT |

AventX Attachment Printer by STR Software

May 2009 - (Free Research)
AventX Attachment Printer allows Oracle E-Business Suite users the flexibility to automatically print and collate any Oracle document with supporting database attachments. Operating seamlessly through the standard Oracle EBS print functionality, AventX Attachment Printer stands alone or is easily integrated with the AventX Oracle Connector. 
(DATA SHEET) READ ABSTRACT |

Printing: a false sense of security? by ComputerWeekly.com

August 2013 - (Free Research)
Louella Fernandes and Bob Tarzey show how secure printing technology can provide authentication, authorisation and accounting capabilities, helping businesses improve document security and meet compliance regulations. 
(ANALYST REPORT) READ ABSTRACT |

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