Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process. 

This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy. 

A review of Managed Print Services (MPS) programmes for SMBs and midmarket organisations. 

As NPG's digital library and business applications continued to grow, so did data storage inefficiencies and costs. The aging equipment had limited storage capacity and there was no disaster recovery strategy other than time-consuming backups. Read on to learn how NPG managed their growing problem. 

Fraud and theft are constant threats to any organization. This paper defines how human resources and security departments can print intelligent ID cards to identify employees, visitors and patrons, and manage access to facilities, equipment, and services through a range of “intelligent” access card technologies. 

In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. 

In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence. 

Access this brief white paper now to learn how to implement electronic signatures into your sales department for speedier closes. 

The global adult industry is among the largest in the world, estimated to be worth nearly $100 billion worldwide by 2006. 

This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. 

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.