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Service excellence and Managed Print Services by ComputerWeekly.com September 27, 2012 - (Free Research) First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

The mobile print enterprise by ComputerWeekly.com February 09, 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy.  (ANALYST BRIEF) READ ABSTRACT |

Why Embedding Drivers Reduces Architectural Complexity by Progress DataDirect March 22, 2013 - (Free Research) Continue on to this paper to discover how ISVs are able to accomplish certain goals by embedding drivers and data providers within their own offerings- giving them ability to respond more quickly to changing market and customer demands.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Microsoft Dynamics CRM 2011 by Microsoft October 21, 2011 - (Free Research) Businesses widely deploy CRM solutions, and interest in expanding their use is high. Access this Forrester report to examine the total economic impact and potential return on investment(ROI) of one CRM software deployment.  (WHITE PAPER) READ ABSTRACT |

AventX Attachment Printer by STR Software May 07, 2009 - (Free Research) AventX Attachment Printer allows Oracle E-Business Suite users the flexibility to automatically print and collate any Oracle document with supporting database attachments. Operating seamlessly through the standard Oracle EBS print functionality, AventX Attachment Printer stands alone or is easily integrated with the AventX Oracle Connector.  (DATA SHEET) READ ABSTRACT |

Effective print security for SMBs by ComputerWeekly.com April 02, 2013 - (Free Research) Analysts Louella Fernandes and Clive Longbottom  discuss how integrated print management provides SMBs with a simple and scalable approach for print security.  (ANALYST REPORT) READ ABSTRACT |

Making Your SaaS Application Perform at the Speed of Business by Progress DataDirect December 31, 2012 - (Free Research) This resource outlines how to avoid user frustration by increasing performance and increase performance, particularly for data-intensive SaaS applications, by selecting the right database driver.  (WHITE PAPER) READ ABSTRACT |

Effective print management by ComputerWeekly.com April 02, 2013 - (Free Research) Analysts Louella Fernandes and Clive Longbottom offer tips on developing an effective print management strategy.  (ANALYST REPORT) READ ABSTRACT |

Laser vs. Inkjet vs. Thermal Printers: How to Select the Right Label Printer by Intermec May 11, 2011 - (Free Research) There are several factors to consider when selecting the right label printing solution to meet your company's specific needs. Read on for a brief overview of laser, inkjet and thermal technologies as they relate to label printing.  (WHITE PAPER) READ ABSTRACT |

Which Features Impact Mobile Printer Performance? by Intermec May 11, 2011 - (Free Research) There’s more to printer performance than what’s listed on the product spec sheet. This white paper will help identify how features and other variables impact mobile printer performance in real-world operations.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 5 February 2013: The third dimension – the innovation opportunity from 3D printing by ComputerWeekly.com February 05, 2013 - (Free Research) In this week's Computer Weekly, as the cost of 3D printing technology falls, the opportunity for innovation for IT leaders is growing. The rise of big data has created a new role – data scientist; we find out what they do. And government COO Stephen Kelly talks about the reform of Whitehall IT. Read the issue now.  (EZINE) READ ABSTRACT |

The next frontier for managed print services by ComputerWeekly.com February 18, 2013 - (Free Research) MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

Sustainability through Managed Print Services by ComputerWeekly.com April 09, 2012 - (Free Research) Managed print services offer far-reaching environmental benefits, helping a business reduce its carbon footprint, in addition to significant cost savings, according to this report from Quocirca.  (ANALYST BRIEF) READ ABSTRACT |

Rethinking Managed Print Services (MPS) by ComputerWeekly.com November 08, 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.  (ANALYST REPORT)

Closing the print security gap by ComputerWeekly.com November 07, 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.  (WHITE PAPER)

CW+: Quocirca Report: 21st century enterprise print services by ComputerWeekly.com August 12, 2010 - (Free Research) Despite the huge growth in electronic communications, printed output, whether internally produced or externally procured, is still widely used in 21st century businesses.  (WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Managed print services programmes for SMBs by ComputerWeekly.com September 08, 2010 - (Free Research) A review of Managed Print Services (MPS) programmes for SMBs and midmarket organisations.  (WHITE PAPER) READ ABSTRACT |

CW+ Quocirca: Reaping the benefits of an enterprise output management strategy by ComputerWeekly.com October 01, 2010 - (Free Research) More and more enterprises are recognising the value of optimising their printing infrastructure through device consolidation, proactive monitoring and ongoing management.  (WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT)

IT as a driver of M&A success by ComputerWeekly.com March 09, 2012 - (Free Research) IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.  (IT BRIEFING) READ ABSTRACT |

CW+: Quocirca Report: Tackling printing costs in midmarket businesses by ComputerWeekly.com August 03, 2010 - (Free Research) Midmarket organisations face the same challenges as their enterprise counterparts in reducing the complexity and cost of maintaining their print infrastructure.  (WHITE PAPER) READ ABSTRACT |

AIIM Industry Watch, Social Business Systems: success factors for Enterprise 2.0 applications by IBM October 25, 2011 - (Free Research) In this report, look at the business drivers and adoption levels for social business, the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for delivery.  (WHITE PAPER) READ ABSTRACT |

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Online Forum: Join the Revolution by Oracle Corporation UK Ltd December 2012 - (Free Research) Today, the customer experience you provide is more important than ever. Watch this webcast to hear from Bruce Temkin, a leading expert in customer experience, Anthony Lye, SVP of Oracle CRM, and other thought leaders as they discuss the ROI of the customer experience and learn strategies your peers are using to win over customers.  (WEBCAST)

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps July 2012 - (Free Research) Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues.  (WHITE PAPER) READ ABSTRACT |

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