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Creating and Managing Value with IBM Tivoli Service Management Center for System z by IBM

October 27, 2008 - (Free Research)
Read this white paper to learn how IBM Tivoli Service Management Center for System z can help you reduce the overall cost of IT by transforming your data centre from a reactive, resource focus to a business-driven, proactive service. 
(WHITE PAPER) READ ABSTRACT |

The Customer Service Balancing Act by Jive Software

February 18, 2014 - (Free Research)
New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs. 
(WHITE PAPER) READ ABSTRACT |

Mobility at a Crossroads by Sybase, an SAP company

May 31, 2011 - (Free Research)
Analysts continue to forecast rapid growth in enterprise mobility deployments in the coming years, and as stated earlier, by 2013 25% of all business mobility deployments will be based on the SaaS model.4Telecom services vendors and traditional IT 
(WHITE PAPER) READ ABSTRACT |

Serena Service Management: Free Trial by SERENA Software, Inc.

April 05, 2012 - (Free Research)
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. 
(TRIAL SOFTWARE) READ ABSTRACT |

Dynamic Business Process Management for Communications Service Providers by IBM

April 21, 2010 - (Free Research)
In today’s demanding environment, communications service providers across all lines of business are struggling to increase their business agility to remain competitive. This paper explores how companies are achieving agility by adopting dynamic business process management (BPM) with telecommunications industry standards. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company

September 01, 2009 - (Free Research)
Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets. 
(WHITE PAPER) READ ABSTRACT |

Tackling data growth challenges with NetApp storage systems by NetApp

June 26, 2013 - (Free Research)
This ESG Lab Spotlight explores how NetApp Data ONTAP 8.2 can help organizations create a highly efficient, flexible, and scalable data storage environment that supports a shared IT infrastructure foundation. 
(WHITE PAPER) READ ABSTRACT |

IMS Ready and Raring to Go: A New World of Voice, Video, and Data by F5 Networks

August 2007 - (Free Research)
The beliefs that IMS architecture is nearly identical to SOA within the enterprise application development market are not without merit. Read this paper to learn the key differences. 
(WHITE PAPER) READ ABSTRACT |

Align Finance with Lean Manufacturing: 9 Actionable Items by Infor

September 2008 - (Free Research)
This on-demand event identifies the incongruities and provides nine action items to align finance with Lean manufacturing, and reduce waste in accounting and costing. You'll learn 9 pragmatic recommendations for improving your lean performance results. 
(WEBCAST) READ ABSTRACT |

The Driving Principles of Open Source Software Success by Actuate

September 2013 - (Free Research)
In this e-guide, gain enterprise programming lessons from the driving principles of OSS success, and uncover why you should stop merely thinking about how open source development projects will bring in profits for a specific sector of your business and start thinking about how they can generate good press for your whole business. 
(EGUIDE) READ ABSTRACT |

Service-Oriented Architecture - A New Alternative to Traditional Technology Integration by Information Builders

January 2005 - (Free Research)
This paper will examine the basic premises underlying SOAs and describe how universal technology and service adapters, such as those from iWay Software, can help organizations realize the benefits of SOAs. 
(WHITE PAPER) READ ABSTRACT |

Nimble employers turn to agile project management by ComputerWeekly.com

November 2010 - (Free Research)
In spirit, both traditional and agile project delivery embody similar principles and¬†practices that aim to deliver measurable results 
(WHITE PAPER) READ ABSTRACT |

Service-Oriented Architecture (SOA) - A New Alternative to Traditional Technology Integration by Information Builders Inc. (E-mail this company)

March 2006 - (Free Research)
This paper will examine the basic premises underlying a Service Oriented Architecture ( SOA ) and describe how universal technology and service adapters, such as those from iWay Software, can help organizations realize the benefits of SOAs. 
(WHITE PAPER) READ ABSTRACT |

Collaborative Reporting Architecture by Actuate

July 2008 - (Free Research)
The Collaborative Reporting Architecture represents a breakthrough in BI by bringing not only technology, but also the principals of open source development, into reporting applications of any size and complexity. 
(WHITE PAPER) READ ABSTRACT |

Can Data Warehousing Survive Big Data by Arrow and HP

October 2011 - (Free Research)
This webinar transcript discusses the changes in data and data management because of the explosion of big data. One of the major questions discussed in the webinar is "Will data warehouses survive much longer?" 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

A Project Manager's Survival Guide to Going Agile by Rally Software

August 2008 - (Free Research)
This paper focuses on re-defining the job of project manager to better fit the self-managed team environment, one of the core Agile principles. Special emphasis is placed on the shift to servant leadership, with its focus on facilitation and collaboration 
(WHITE PAPER) READ ABSTRACT |

Security Awareness with Protecting Information by Information Shield, Inc.

Protecting Information is a quarterly security and privacy awareness newsletter that you can easily customize and distribute to your entire organization. 
(SOFTWARE PRODUCT)

Applying agile and lean principles to the governance of software and systems development by IBM

November 2011 - (Free Research)
This paper presents eighteen best practices for leaner, more agile software development project governance. 
(WHITE PAPER) READ ABSTRACT |

Agile Portfolio Management by Rally Software

July 2013 - (Free Research)
Access this interactive presentation to explore how strategic portfolio planning can help your business cultivate innovation, and learn why an agile approach to portfolio management can help you overcome the shortcomings of traditional methods. 
(PRESENTATION) READ ABSTRACT |

Azul Pauseless Garbage Collection: Improving Application Scalability and Predictability by Azul Systems, Inc

March 2011 - (Free Research)
This paper examines garbage collection issues such as concurrent marking and concurrent relocation, as well as, benefits of acheiving pauseless garbage collection compared to traditional collection approaches. 
(WHITE PAPER) READ ABSTRACT |

Physical Security in Mission Critical Facilities by APC by Schneider Electric

December 2011 - (Free Research)
This resource presents an overview of the principles of personnel identification and describes the basic elements that should be used in any security system. 
(WHITE PAPER) READ ABSTRACT |

Physical Security in Mission Critical Facilities by APC by Schneider Electric

February 2009 - (Free Research)
This paper presents an overview of the principles of personnel identification and describes the basic elements and procedures used in security systems. 
(WHITE PAPER) READ ABSTRACT |

Nimble delivery - HP Industrialized Delivery System for SAP by Hewlett-Packard Company

May 2012 - (Free Research)
Traditional methods of software development and delivery just don't cut it in today's fast-paced, high-demand marketplace. In this resource, get an in-depth look at an innovative software delivery model that industrializes IT by treating infrastructure, applications development, and maintenance functions as a system. 
(WHITE PAPER) READ ABSTRACT |

Sustained Growth Through Operational Excellence by SAP AG

June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts. 
(WHITE PAPER) READ ABSTRACT |

Achieving Sustained Growth through Operational Excellence by SAP AG

June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts. 
(WHITE PAPER) READ ABSTRACT |

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