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Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com

March 11, 2013 - (Free Research)
Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment 
(ANALYST REPORT) READ ABSTRACT |

Leverage Cloud-Based Contact Center Technologies to Deliver Great Customer Experiences by Genesys

March 31, 2013 - (Free Research)
In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies. 
(WHITE PAPER) READ ABSTRACT |

Presentation Download: Storage for Virtual Environments Presentation Download by Quantum Corporation

August 23, 2011 - (Free Research)
Jon William Toigo – noted storage expert and industry watchdog – can help you sort it out. In this presentation download, Toigo identifies the big picture trends that are causing storage operations to burst at the seams – and he provides tactical advice on technologies and tactics that will help contain costs and optimize operations. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Deduplication School 2010 Presentation Download by EMC Backup and Recovery Solutions

April 05, 2010 - (Free Research)
This presentation download will explain how to leverage data deduplication technology to benefit your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Backup School 2010 Presentation Download by SearchDataBackup.com

April 09, 2010 - (Free Research)
Storage demands continue to grow exponentially – even as the budgets and resources available to satisfy those demands shrink. This Storage Decisions’ Data Deduplication seminar presentation download provides independent information that will help end users select the appropriate deduplication system for their IT environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Stories That Move Mountains: Improve your presentation skills by ComputerWeekly.com

November 09, 2012 - (Free Research)
Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals. 
(BOOK) READ ABSTRACT |

Backup School Presentation Download by SearchStorage.com

March 29, 2011 - (Free Research)
Storage managers have two responsibilities: providing a home for the company’s data and protecting those assets from damage or loss. If the first part is tough, the second is more so. Backup is at the top of every storage manager’s priority list. This backup Presentation Download will address key data protection topics. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

CW500: The technology behind the BBC's Olympics coverage (quick download) by ComputerWeekly.com

July 25, 2012 - (Free Research)
John Linwood Chief Technology Office at the BBC explains the "terrifying" challenge of providing live coverage of all events at the Olympics, in this presentation for Computer Weekly's 500 Club. 
(PRESENTATION) READ ABSTRACT |

CW500: The technology behind the BBC's Olympics coverage (video version) by ComputerWeekly.com

July 25, 2012 - (Free Research)
John Linwood Chief Technology Office at the BBC explains the "terrifying" challenge of providing live coverage of all events at the Olympics, in this presentation for Computer Weekly's 500 Club. 
(PRESENTATION) READ ABSTRACT |

Presentation Transcript: Leveraging Virtualization to Constrain Costs by 3PAR

May 27, 2009 - (Free Research)
Download this presentation transcript to learn how virtualization has been a major key to the success of everyone's favorite discount travel site as Priceline.com has continued to grow its competitive edge in the face of lean economic times. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Email Archiving Seminar Presentation Download by EMC Backup and Recovery Solutions

July 02, 2009 - (Free Research)
Two sessions are included in this presentation download covering such subjects as why an organisation should archive their email and practical advice on how to get started. Download it now for more information on the benefits of e-mail archiving. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

DR Presentation Download: Disaster Recovery Planning in the 21st Century by Iron Mountain

August 22, 2011 - (Free Research)
In this seminar presentation download, Jon William Toigo, a 25 year practitioner in the DR and continuity planning craft, shares his knowledge and experience to help participants develop a smart and cost-effective DR plan that adequately assures protection – and recovery – from any potential disaster. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Download: Data Protection Strategies: Data Encryption by CDW Healthcare

October 25, 2011 - (Free Research)
If data is encrypted, health care providers are not subject to new, strict data breach notification laws. Server, storage and network encryption adds yet another layer of protection. So why do so many organizations avoid encryption? This presentation download will cover the basics of encryption and explain why its benefits outweigh its costs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Presentation Transcript: EMC Corporation and the Benefits of Network Attached Storage for Small Businesses by EMC Corporation

July 27, 2009 - (Free Research)
The presentation transcript from EMC Corporation features Ashish Nadkarni, Principal Consultant with GlassHouse Technologies, discussing the benefits of Network Attached Storage for Small Businesses. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

From monologue to dialogue: Adding interaction to your presentations by Citrix Online Go To Meeting

July 17, 2013 - (Free Research)
This IT brief reviews best practices for enhancing interactivity and participation creating a more memorable, engaging presentation experience for you – and your audience. 
(WHITE PAPER) READ ABSTRACT |

Presentation Download: Advanced Backup School by Iron Mountain

January 26, 2011 - (Free Research)
This Advanced Backup School seminar presentation is guaranteed to provide you with time-tested advice and techniques that will make backup easier. Renowned backup guru W. Curtis Preston will review the basics – but will also be going into in-depth detail on the newest issues, technologies, and solutions surrounding backup. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys

March 27, 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

Presentation: City & Guilds unified communication stragey by ComputerWeekly.com

March 18, 2014 - (Free Research)
Ian Turfrey, IT director at City & Guilds, explains how unified communications technology has transformed the qualifications awarding body in this presentation . 
(PRESENTATION) READ ABSTRACT |

Presentation: Virgin Media’s unified communications strategy by ComputerWeekly.com

March 17, 2014 - (Free Research)
Colin Miles, director of IT Technical Services of Virgin Media explains how unified communications has transformed the company, in this presentation for Computer Weekly's 500 Club for IT leaders. 
(PRESENTATION) READ ABSTRACT |

CW500:Future Gazing 2020 (II) by ComputerWeekly.com

November 25, 2013 - (Free Research)
Professor Victor Newman, author, advisory board member and mentor at Social Innovation Lab Kent (Silk), gives his take on the future of the IT department in 2020. 
(PRESENTATION) READ ABSTRACT |

Presentation: The BBC’s Unified Communications Strategy by ComputerWeekly.com

March 14, 2014 - (Free Research)
Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC. 
(PRESENTATION) READ ABSTRACT |

Women in IT: Rebecca George by ComputerWeekly.com

July 17, 2013 - (Free Research)
Rebecca George partner at Deloitte, offers career tips for women IT professionals in this presentation for Computer Weekly's Most Influential Women in IT awards. 
(PRESENTATION) READ ABSTRACT |

Women in IT: Labour shadow minister, Chi Onwura by ComputerWeekly.com

July 17, 2013 - (Free Research)
Labour's shadow cabinet office minister, with responsibility for cyber security, Chi Onwura, gives her views on tackling the gender balance in this PowerPoint presentation. 
(PRESENTATION) READ ABSTRACT |

Women in IT: Ann Brown HR Director of Capgemini by ComputerWeekly.com

July 17, 2013 - (Free Research)
Ann Brown explains how Capgemini is managing the diversity of the IT workforce in this presentation for Computer Weekly's Most Influential Women in IT awards. 
(PRESENTATION) READ ABSTRACT |

Enterprise Security Architecture – an outsourcer's view by ComputerWeekly.com

March 01, 2013 - (Free Research)
Alan Jenkins, chief security officer of outsourcing specialist, T Systems, explains the company's approach to enterprise security architecture. 
(PRESENTATION) READ ABSTRACT |

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