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Utilize analytics to drive customer satisfaction and retention by Infor CRM December 16, 2011 - (Free Research) Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.  (WEBCAST) READ ABSTRACT |

Making the Cloud Work: Monitoring Requirements for IaaS, PaaS, and SaaS by Nimsoft, Inc. January 05, 2012 - (Free Research) Access this white paper to learn how you can monitor and manage public cloud investments including Infrastructure as a service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS), to validate and optimize service quality.  (WHITE PAPER) READ ABSTRACT |

IT Executive Forum: Assuring Application Service Quality from Start to Finish by CA Technologies. June 10, 2011 - (Free Research) Offline testing models are becoming obsolete and meaningful metrics can only come from real-world, production environments. Organizations once solely dependent on synthetic tests are challenged to respond to this change. In this video segment, learn how to plan and deploy applications and services on time and on budget.  (VIDEO) READ ABSTRACT |

IT matters again by ComputerWeekly.com December 01, 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.  (IT BRIEFING) READ ABSTRACT |

Connectivity in context: Deliver application integration in days by IBM December 28, 2011 - (Free Research) This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Improving Business Performance through Customer Intimacy by IBM November 18, 2010 - (Free Research) Business success today requires a new depth of customer insight. Read this white paper to learn five practical steps your companies can take to achieve customer intimacy and, by doing so, achieve breakaway performance.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 28, 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.  (EZINE) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.  (WEBCAST) READ ABSTRACT |

BT rolls out Microsoft Sharepoint 2010 by ComputerWeekly.com June 2010 - (Free Research) BT is to roll out Facebook-style social networking services to its 100,000 employees, in a move it says will help staff collaborate more effectively on projects, whether they are in the office or working remotely.  (WHITE PAPER) READ ABSTRACT |

Creating the hybrid organisation: Making public and private sector organisations relevant in the new economy by ComputerWeekly.com June 2010 - (Free Research) This paper aims to explore the role and relevance of organisations in a future defined by economic uncertainty, changing workforce demographics, globalisation and rapid developments in social and business technologies.  (WHITE PAPER) READ ABSTRACT |

Nimble employers turn to agile project management by ComputerWeekly.com November 2010 - (Free Research) In spirit, both traditional and agile project delivery embody similar principles and practices that aim to deliver measurable results  (WHITE PAPER) READ ABSTRACT |

How to navigate the cloud securely and confidently by ComputerWeekly.com November 2010 - (Free Research) Security is one of the most commonly cited barriers preventing IT managers from taking advantage of cloud computing – yet some experts say the cloud could and should be more secure than in-house IT. This paper looks at how to be confident about security in the cloud.  (WHITE PAPER) READ ABSTRACT |

7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc. March 2006 - (Free Research) Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.  (E-LEARNING TUTORIAL) READ ABSTRACT |

The tablet market: consumer trends and market segmentation by ComputerWeekly.com February 2012 - (Free Research) The Boston Consulting Group shows how consumer tablets are creating new opportunities as the market grows and segments.  (ANALYST BRIEF) READ ABSTRACT |

Storage Magazine January 2012 by SearchStorage.com January 2012 - (Free Research) Check out this first 2012 issue of Storage Magazine for in-depth analysis of the factors you need to consider when choosing the best type of DR site for your organization, including balancing costs against risks.  (EZINE) READ ABSTRACT |

Smarter Underwriting: New Strategies for Cost Control and Pricing Precision Using Data Management by FICO December 2011 - (Free Research) While insurers have invested in automating high volume decisions, most are not leveraging advanced analytics and other data-driven strategies to improve pricing decisions and cross-channel opportunities.  In this white paper, FICO describes how to use business rules management systems as a core technology to improve revenue while controlling costs.  (WHITE PAPER) READ ABSTRACT |

ERP Technology Trends Point to a ‘Bright’ Future, Forrester Says by Plex Systems January 2012 - (Free Research) A report by Forrester Research Inc. predicts that there are seven technologies to be on the lookout for in the next five years because they will be changing enterprise computing. This tip guide outlines the upcoming trends including mobile technology, Software as a Service (SaaS), and business process management (BPM).  (EGUIDE) READ ABSTRACT |

Network Evolution E-Zine: Taking Stock: Is the vision of the new network gaining ground? by SearchNetworking.com December 2011 - (Free Research) The Network Evolution predicted 2011 would be a breakout year for networking. See how far users have come in implementing innovative technology or in making traditional methods work well for them.  (EZINE) READ ABSTRACT |

Deduplication Backup Basics for Small Businesses by Symantec Corporation December 2011 - (Free Research) Data deduplication is one of the hottest and must-have technologies in the storage world today. For companies that haven't yet implemented dedupe into their backup systems, the interest is growing. Read this expert E-Guide to learn the dedupe backup basics for small businesses.  (EGUIDE) READ ABSTRACT |

E-Guide: The State of Tape: Recent Developments in Tape by Oracle Corporation December 2011 - (Free Research) In this SearchStorage.com E-Guide, Rich Castagna discusses the current landscape of the tape market and its role in the data center today. Read on to learn the latest trends in tape systems, advanced drives life the T10000C and where the future of tape lies.  (EGUIDE) READ ABSTRACT |

Digital Content Will Grow 40x by 2020 - Are You Prepared? by DataDirect Networks November 2011 - (Free Research) This paper examines how media organizations are deploying DataDirect Networks (DDN) solutions to solve operational challenges and capitalize on new streams of revenue.  (WHITE PAPER) READ ABSTRACT |

Increasing Marketing Campaign Profitability with Predictive Analytics by IBM February 2011 - (Free Research) This white paper explores how predictive analytics helps marketing organizations increase ROI by executing highly targeted campaigns focused on high revenue-generating customers and prospects.  (WHITE PAPER) READ ABSTRACT |

Hyperformix: Automated Capacity Management for Virtualization by CA Technologies. June 2011 - (Free Research) The average utilization of servers in data centers is less than 20%, and many organizations are not getting the full cost savings out of their virtualization initiatives. This webcast highlights how proper capacity management solutions can help you recognize top benefits.  (VIDEO) READ ABSTRACT |

Managing Software Estates in the Enterprise by ComputerWeekly.com January 2011 - (Free Research) Recent news from the Bank of England now places a swift economic recovery in real doubt. The UK economy actually slipped into negative growth in the final quarter of 2010, and even the most optimistic forecasts predict economic recovery over the coming years to be sluggish at best.  (WHITE PAPER) READ ABSTRACT |

Boosting Efficiency with IT Process Automation by CA Technologies. June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.  (WHITE PAPER) READ ABSTRACT |

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