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International Cruise & Excursions, Inc. by Aspect March 2008 - (Free Research) ICE contact center staff had been using Excel spreadsheets to schedule agents, which was an inefficient and difficult practice, Since the agents are the primary drivers of the company's sales.  (CASE STUDY) READ ABSTRACT |

Podcast: Records retention schedule brings science to art of information management by Iron Mountain September 2012 - (Free Research) In this podcast, Carol Stainbrook explains why establishing and adhering to an effective functional records retention schedule is a key element of effective enterprise information management.  (PODCAST) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT)

Workforce Management: "Scheduling to the Opportunity" by Infor WFM Workbrain February 2011 - (Free Research) In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels.  (WHITE PAPER) READ ABSTRACT |

Six Tips for Reducing Downtime in Travel and Transport by Marathon Technologies February 2010 - (Free Research) Whether it's a security system, baggage handling application, order or vessel tracking downtime to applications supporting travel and transportation can throw off precisely timed schedules for travelers and shipments alike. This paper outlines six key tips for keeping travel and transportation logistics applications running without interruption.  (WHITE PAPER) READ ABSTRACT |

Backup and Recovery for Microsoft Exchange Server - Data Domain Deduplication Storage Best Practices Guide by EMC Backup and Recovery Solutions May 2009 - (Free Research) In many companies, Microsoft Exchange is now commonly viewed as a mission-critical application. Protecting Exchange information is critical and backup is still the primary method used. This paper focuses on the traditional backup and recovery practices for Microsoft Exchange Server along with solutions from Data Domain.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Best Practices for Scheduled Security Update Cycle by GFI Software May 2011 - (Free Research) In this presentation transcript, Nick Lewis discusses the best ways to efficiently handle vendor security updates, how to prioritize patch deployment on mission-critical and non-mission critical systems, and why testing patches before deployment is such a crucial step.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Six Common Mistakes that Plague IT Projects and Three Keys to Avoid Them by AtTask August 2011 - (Free Research) When it comes to IT projects, there are a number of common mistakes – and too often project managers avoid the problems that those mistakes create instead of facing them head on. Inside this white paper, learn about the 6 most common IT project mistakes and 3 ways to avoid them.  (WHITE PAPER) READ ABSTRACT |

Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.  (E-LEARNING TUTORIAL) READ ABSTRACT |

The Agile Project Manager by VersionOne Inc. June 2009 - (Free Research) This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.  (WHITE PAPER) READ ABSTRACT |

Project Management Office: Seeing the Whole Picture by Innotas June 2011 - (Free Research) The use of project and portfolio management (PPM) can help organizations see the big picture – and effectively plan ahead to achieve strategic results.  Learn how your organization can benefit from a PPM approach that provides visibility into project decisions for greater success.  (WHITE PAPER) READ ABSTRACT |

Toad for Data Analysis - Query, Understand & Report on Data From Any Source by Quest Software, now a part of Dell Toad for Data Analysis is a multi-platform database query tool built for anyone who needs to access data (from any data source), understand data relationships and quickly produce reports.  (ASP & SOFTWARE PRODUCT)

Presentation Transcript: Best Practices in Batch Tuning - Empowering IT Staff to Reduce CPU and Run-Time in the Enterprise by Software Engineering of America, Inc. February 2010 - (Free Research) Read this presentation transcript to learn how batch tuning can enable your organization to reduce required computing resources and save valuable run-time, ultimately saving money for the enterprise. Gain insight into common problems data center pros run into when implementing batch tuning, and explore tools to overcome these challenges.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Aligning IT and Business with Demand Management by SERENA Software, Inc. June 2008 - (Free Research) Demand Management (DM) is a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these.  (WHITE PAPER) READ ABSTRACT |

E-book: Planning upgrades in global SAP environments: Best practices, common pitfalls and real-world advice by Atos Origin December 2009 - (Free Research) In this e-book, find out what you need to know before embarking on a global SAP upgrade project. Learn best practices and tips for global SAP upgrades. Read a real-world case study about an SAP upgrade for a major multinational - and discover insider advice about the most common pitfalls of global upgrades - and how to avoid them.  (EBOOK) READ ABSTRACT |

3 Best Practices for Reducing Exchange Downtime by AppAssure Software, Inc. March 2009 - (Free Research) Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange.  (WHITE PAPER) READ ABSTRACT |

NueMD®'s Practice Management Solution Helps New Orleans Opthalmologist Weather the Storm by NueMD June 2008 - (Free Research) When Eye-Care 20/20 needed a new practice management system to address various computer and management concerns, they selected NueMD, an Internet-based solution which provide them with immediate results.  (CASE STUDY) READ ABSTRACT |

SecuritySCAPE Virtual Conference 2012: IT Security Made Simple by Lumension September 2012 - (Free Research) Register now to attend SecuritySCAPE 2012, this year's premiere IT security virtual event. Gain insight into topics including endpoint security, vulnerability, data theft, and more from industry analysts, thought leaders, and IT pros from around the world.  (VIRTUAL SEMINAR) READ ABSTRACT |

Capacity Management Is Crucial in Virtualized Environments: Without the Right Tools, IT Service Optimization Is Tricky by TeamQuest Corporation (E-mail this company) October 2011 - (Free Research) Virtualization offers a more flexible solution where resources can be redistributed in accordance with shifting demands. However, virtualization resources add a new abstraction layer to the infrastructure stack, which can complicate IT service optimization. Read on to learn best practices for optimizing IT services in complex virtual environments.  (WHITE PAPER) READ ABSTRACT |

Job Scheduling Evolution: Workflows, Workloads and Automation in IT by CA Technologies. July 1967 - (Free Research) CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.  (WHITE PAPER) READ ABSTRACT |

Robot/ SCHEDULE Enterprise: Improves Quality of Life at Farm Credit Bank of Texas by Help/Systems October 2009 - (Free Research) Read this case study to see how FCBT used Robot/ SCHEDULE to connect and coordinate their job scheduling needs across multiple systems.  (CASE STUDY) READ ABSTRACT |

Drive Your Enterprise with Event-Driven Scheduling by Help/Systems September 2009 - (Free Research) Use Event Monitors to create an event-driven schedule for your enterprise using system events on your Windows, UNIX, and Linux servers to launch reactive jobs through Robot/SCHEDULE.  (WHITE PAPER) READ ABSTRACT |

Robot/SCHEDULE Enterprise by Help/Systems September 2009 - (Free Research) Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease.  (WEBCAST) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Optim Data Growth Solution for Oracle E-Business Suite by IBM Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.  (SOFTWARE PRODUCT)

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