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Enterprise telephony: IP PBX vs. UC software by SearchUnifiedCommunications.com

September 2008 - (Free Research)
In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications. 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

ERP for Manufacturers - Improve Business Efficiency, Manage Costs by HarrisData (E-mail this company)

In today's economy, mid-sized manufacturers must pay close attention to the management of material, money, and labor. HarrisData Manufacturing delivers an integrated solution to manage all facets of the manufacturing enterprise, including integrated, web-based customer and supplier self-service! 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

TechNet Webcast: Virtualization of Production Workloads Including Active Directory, SQL Server, and Others (Level 200) by Microsoft

October 2008 - (Free Research)
This session presents the Contoso path to SQL Server consolidation and describes the possible solutions that can be deployed. 
(WEBCAST) GO TO WEBCAST

Fixed-Mobile Convergence for High Performance by AT&T Corp

October 2008 - (Free Research)
Fixed-mobile convergence promises to bridge the gaps that divide mobile workers from their customers and business associates, while empowering mobile workers with all the information and communication capabilities available back at headquarters. 
(WHITE PAPER) GO TO WHITE PAPER

TEM for IP Readiness by AnchorPoint.

August 2008 - (Free Research)
AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend – and apply the technologies and services that will yield the highest ROI. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cisco IPC Cost Savings Calculator by Cisco Systems, Inc

February 2008 - (Free Research)
This tool will estimste your current voice costs based on industry averages in a traditional PBX environment. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya, Inc

July 2008 - (Free Research)
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Leverage the Network for Better Application Performance by Citrix

September 2008 - (Free Research)
This podcast examines some of the challenges and best practices with application performance management and its impact on the network. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Energy-Efficient Storage Technologies by SearchDataCenter

August 2008 - (Free Research)
Green computing has become a national passion that is spreading globally. As a key element of the IT infrastructure, storage is expected to play its part by adopting green storage practices. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Expert Executive Office by Aderant

Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Briefing: Integrating Microsoft Unified Communications with Current Phone Systems by Dell, Inc

September 2008 - (Free Research)
This document discusses how a company can integrate Microsoft’s Unified Communication (UC) services with their existing telephony system. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data De-duplication and Replication Gives AIG Better Backups and Enhanced Sarbanes-Oxley Compliance by Quantum.

June 2008 - (Free Research)
AIG major business challenge was the rapid access to archive data so to overcome this problem AIG tried Quantum backup solutions that combined data de-duplication disk, tape, due to which the company is now able to enhance compliance. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Crypto Complete Case Study: Field-Level Encryption Helps Retail Chain Achieve PCI Compliance by Linoma Software

August 2008 - (Free Research)
In this case study, Love's Travel Stops and Country Stores, a retail chain, used Crypto Complete in an effort to meet PCI standards. Love's found that Crypto Complete encrypted credit card numbers in a way that satisfies PCI compliance auditors. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Manufacturing Execution Systems (MES) Adoption Drives Performance by Apriso® Corporation (E-mail this company)

March 2007 - (Free Research)
Of the more than 200 surveyed manufacturers, 54% are planning on adopting Manufacturing Intelligence (MI) within the next 24 months. This benchmark is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Proofpoint MLX Whitepaper by Proofpoint, Inc.

August 2008 - (Free Research)
This white paper explains the key concepts, technologies and benefits associated with Proofpoint MLX technology, which provides the most effective spam protection today. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enabling Economically Viable Long-Term Disk-Based Data Protection by Diligent Technologies Corporation.

September 2008 - (Free Research)
Diligent’s ProtecTIER platform is an enterprise-scale comprehensive data-protection solution that produces dramatic data reduction, allowing for an increase in the effective capacity of a given disk array of 25x or more. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Tyler Memorial Hospital speeds delivery of patient records by Captaris

February 2008 - (Free Research)
Quickly locating the necessary patient records among millions of paper documents in a 200-square-foot storage room was difficult and time consuming for Tyler Memorial Hospital staff. Learn how they tackle their document challenges now. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Securing Customer Proprietary Network Information by RSA, The Security Division of EMC

September 2008 - (Free Research)
In response to growing threats, the Federal Communications Commission (FCC) strengthened its regulations pertaining to the access of targeted data, in particular, CPNI. This white paper gives the details. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

National Healthcare Executives Survey Finds Hospitals Are Transitioning from Manual Patient Flow Methods to Advanced Patient Flow Logistics Systems by Statcom.

May 2008 - (Free Research)
StatCom's 2007 National Survey on Patient Throughput & Capacity Challenges captures the opinions of U.S. healthcare execs regarding patient flow throughput, bed occupancy & length of stay. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices for Optimizing Performance and Availability in Virtual Infrastructures by Nimsoft, Inc.

August 2008 - (Free Research)
This whitepaper discusses best practices for Optimizing Performance and Availability in Virtual Infrastructures. It also gives an overview of all the infrastructure components that comprise an effective, high-quality virtualized IT service. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Innovating the Field: Document Solutions Company Turns to Unique Field Service Solution from Astea by Astea International Inc. (E-mail this company)

November 2007 - (Free Research)
In 2006, Danka leadership made the decision to update the company’s service management solution, which was largely based around a self-service interactive voice response (IVR) system. After engaging with multiple vendors, Danka chose Astea’s FieldCentrix FX Mobile®, a workflow software for automating field service processes. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

e-Learning Survey: Bridging the gap between HR and employee training by SkillSoft Corporation

July 2008 - (Free Research)
This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer's training opportunities and employee's learning needs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Rise of MAID: A New Tier in Disk Storage by COPAN Systems.

August 2008 - (Free Research)
MAID technologies utilize a range of advanced techniques to achieve the reliability and performance of a disk environment with the economics and density comparable to a tape environment. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

From Concept to Customer: Winning Web Strategies for Small Business by BuyDomains.com

June 2008 - (Free Research)
Launching a successful Web site is one of the single most important steps any small business can take, but doing it well does require planning, investment and commitment to the long-term. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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