WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate Corporation..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc.

Best Practices for Home Agents by Avaya, Inc June 2008 - (Free Research) Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices for Remote Support and Services by Citrix Online-GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Iron Mountain's Connected® Backup for PC Security Overview by Iron Mountain Digital September 2008 - (Free Research) This document introduces the many security measures currently in place within the Iron Mountain data protection architecture to prevent unauthorized access or damage to customer data.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dictation technology for law firms by PHILIPS Speech Processing May 2008 - (Free Research) Philips innovates and develops dictation products and solutions specially designed for frequent dictation in law firms. Their dictation systems are optimized for professional use and always feature the latest technology.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Go Green and Increase Profitability with Virtual Contact Centers by Avaya, Inc June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Implementing a Telecommuting Program by Avaya, Inc June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Rules of the Road for Wireless Security: Six Ways to Protect Laptops & Data in WiFi Hotspots by Cisco Systems, Inc February 2008 - (Free Research) This white paper explains the six ways to protect your laptops and data in WiFi hotspots.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Domain Migration Project Saves Thousands for Large Home Improvement Organization by ForensiT Limited (E-mail this company) May 2007 - (Free Research) One of the largest home improvement organizations in the United States was challenged with migrating over 10,000 user workstations from Novell NetWare and NDS to Windows 2003 and Active Directory. InfraScience, a Microsoft Gold Partner, presented and implemented a two-fold solution using ForensiT’s User Profile Wizard that proved to be successful.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Take the Fast Track to Easy CRM and ERP Integration by Cast Iron Systems September 2008 - (Free Research) Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

BIG-IP Link Controller - WAN Link Traffic Management by F5 Networks The BIG-IP Link Controller seamlessly monitors availability and performance of multiple WAN ISP connections to intelligently manage bi-directional traffic flows to a site, providing fault tolerant and optimized Internet access. The BIG-IP Link Controller delivers improved link performance and high availability capabilities.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

The Raiser's Edge: Fundraising Management System for Nonprofits by Blackbaud, Inc. (E-mail this company) The Raiser’s Edge helps nonprofits of all types and sizes raise more money while decreasing costs. This comprehensive fundraising management solution supports traditional and diversified fundraising methods, automates administrative processes, and provides insightful reports.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

StatCom's Patient Flow Logistics and Tracking Software by Statcom. StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Big Hand-Off by CIO Decisions September 2008 - (Free Research) Midmarket companies are outsourcing data backup to take advantage of fast and efficient services. Just don't forget to upsize your network in kind.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mobile NAC: Protecting Network Security By Protecting Mobile Endpoints by Fiberlink Communications June 2008 - (Free Research) This white paper discusses a new approach to Network Access Control that overcomes both of these shortcomings of conventional NAC products.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Netmotion Mobility Case Study: Visiting Nurse Service of New York – Enabling Data Access at the Point of Care by NetMotion Wireless. June 2008 - (Free Research) Using Mobility XE, VNSNY’s clinicians are now able to focus more of their attention on their patients and not on the technologies they use.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Experience Demo: XenDesktop by Citrix August 2008 - (Free Research) This short webcast walks the user through a session with XenDesktop. From login, to launching applications, the user experience is illustrated.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Best Practices for Backup by SyncSort July 2008 - (Free Research) In this videocast, W. Curtis Preston, one of the leading backup experts in the country, describes some key best practices that will help build a better backup system.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

New Strategies and Best Practices for Exchange Backup and Recovery by SyncSort September 2008 - (Free Research) Read this whitepaper to learn new strategies and best practices for Exchange Backup and Recovery. Discover how Syncsort’s Backup Express (BEX) can be your solution.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ILOG JRules 6.7 - Download A 6-month Evaluation Copy Of The Full-Featured JRules by ILOG Inc April 2008 - (Free Research) ILOG JRules is the easiest, most effective way to externalize business rules from code. It's faster, more flexible, and more reliable than alternatives like open source or home-grown rule engines. Download A 6-month Evaluation Copy Today!  (DEMO) READ ABSTRACT | GO TO DEMO

Face-Off Home users: a public health problem? by Information Security Magazine September 2008 - (Free Research) Point To the average home user, security is an intractable problem. Microsoft has made great strides improving the security of its operating system out of the box.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Construction Project Management Software by IFS The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Strategies for Effectively Managing HOPE NOW Loan Modifications by Equifax. February 2008 - (Free Research) In this Webcast, you will gain insight into the current market situation, as well as the state of projected ARM resets, foreclosures, credit cards and auto loans.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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