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Symantec Internet Security Threat Report: Trends for 2008 by Symantec Corporation April 01, 2009 - (Free Research) This report provides a detailed overview of current Internet threat activity, malicious code, and known vulnerabilities. It also examines the latest trends in phishing and spam tactics and discusses how regional differences affect malicious activity globally.  (WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Intel Cloud Builder Guide to Cloud Design and Deployment on Intel Platforms: Ubuntu Enterprise Cloud by Intel May 25, 2010 - (Free Research) This paper provides a detailed summary of the reference architecture for Canonical Ubuntu Enterprise Cloud using Intel-based servers, demonstrating a complete implementation that includes scripts and screen shots. Read this paper for a starting point on how to build and operate a cloud infrastructure.  (CASE STUDY) READ ABSTRACT |

Why "Free" Patch Management Tools Could Cost You More by Lumension November 01, 2008 - (Free Research) While "free" tools appear to be an enticing solution for patch management, looking deeper into the needs of the organization leads to selection of a more complete patch management solution which results in reduced long-term risk and optimized operating expense.  (WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

HP LoadRunner Software Tips and Tricks for Configuration Scripting and Execution by Hewlett-Packard Company August 2008 - (Free Research) This guide is intended to help new users and seasoned professionals learn new ways to design and implement successful load testing initiatives using HP LoadRunner.  (ARTICLE) READ ABSTRACT |

Solving Scripting Problems with Technology by Network Automation, Inc November 2010 - (Free Research) Companies currently writing scripts should also understand the implications of practicing this approach. This webcast follows the evolution of scripting and presents both its benefits and risks. Learn about an alternative to this traditional process that can allow you to reduce costs and free up time.  (WEBCAST) READ ABSTRACT |

How to prevent cross-site scripting attacks: Expert tactics by Veracode, Inc. December 2011 - (Free Research) This expert E-Guide discusses how XSS attacks work, how you can better protect your websites and how to prevent cross-site request forgery attacks. Uncover best practices and expert tactics to ensure you’re doing your part to stop these attacks.  (EGUIDE) READ ABSTRACT |

Research Summary: Network Management Megatrends 2012 by EMC Corporation June 2012 - (Free Research) Uncover details of three of the top network management megatrends of 2012, the effect they can have on your network, and why network managers are re-assessing the tools, technologies, and practices they currently use.  (WHITE PAPER) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT)

Workday Product Preview: Expenses by Workday March 2013 - (Free Research) Workday offers cloud-based SaaS solutions to a broad range of HR and finance challenges. Check out this video to discover what your company can achieve with Workday's Expenses solutions.  (VIDEO) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.  (WHITE PAPER) READ ABSTRACT |

Seven Best Practices for Managing Software Intellectual Property in an Open Source World by Black Duck Software October 2009 - (Free Research) Over the past decade, a powerful new approach to development - open source software - has risen to prominence, dramatically increasing the opportunity to re-use existing software. This report describes a set of seven best practices whose objective is to encourage development based on component re-use and software assembly.  (WHITE PAPER) READ ABSTRACT |

The Need for Unified Content Security by Websense, Inc. April 2011 - (Free Research) Part 1 of a three-part series, this paper elaborates on the business and technology conditions that have given rise to the need for a unified content security solution.It also includes a high-level functional description and summary of benefits for such a solution.  (WHITE PAPER) READ ABSTRACT |

Improving Agile Development with Continuous Build Scripts & Build Avoidance by OpenMake Software April 2008 - (Free Research) This white paper discusses how realize the full benefits of continuous integration in agile development.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Load Testing: Do Try This At Home by Neustar® October 2011 - (Free Research) This white paper breaks load testing down into the following key activities: planning, configuration, scripting, execution, and analysis.  (WHITE PAPER) READ ABSTRACT |

The Role of Continuous Testing by Hewlett-Packard Company August 2012 - (Free Research) Attend this webinar to explore best practices for continuous testing in agile sprints—and a candid discussion of the additional challenges imposed by composite architectures.  (WEBCAST) READ ABSTRACT |

Memory Analysis Best Practices Within Eclipse by Quest Software, now a part of Dell June 2008 - (Free Research) This paper provides a strategy for identifying memory leaks in Java applications from the comfort of the Eclipse Java IDE. You will learn how the Java garbage collector works, the nature of memory leaks, and how to avoid them.  (WHITE PAPER) READ ABSTRACT |

Solving Scripting Problems with Technology: The Limitations of Scripting in a Complex Business Environment by Network Automation, Inc October 2010 - (Free Research) This paper explains that as automation tools continue to evolve in a quest to deliver the most comprehensive set of automated capabilities, the notion of writing scripts will be rendered anachronistic. Continue reading to learn more about the shift from scriping to dynamic, intelligent process automation.  (WHITE PAPER) READ ABSTRACT |

Eradicate Cross-Site Scripting by Veracode, Inc. February 2011 - (Free Research) The rise of e-commerce has generated a concurrent surge of Internet crime into a multi-billion-a-year industry, as criminals follow the money, the countless potential online victims and the vulnerability of web applications to easy exploitation.  (WHITE PAPER) READ ABSTRACT |

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc. June 2009 - (Free Research) The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.  (WHITE PAPER) READ ABSTRACT |

Web App Design at the Core of Coding Weaknesses, Attacks, Says Expert by Symantec Corporation February 2013 - (Free Research) This expert e-guide explores how Web application design flaws become weaknesses in the final product, and why developers need to rethink their coding practices in order to fix glitches and prevent vulnerabilities. Read on to learn more now.  (EGUIDE) READ ABSTRACT |

Enhancing customer experience: first, do no harm by Avaya June 2011 - (Free Research) By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.  (WHITE PAPER) READ ABSTRACT |

FT CIO and Technology Leaders Forum Summary Report by Hewlett-Packard Limited May 2012 - (Free Research) In this summary report, discover how fellows CIOs and technology leaders weigh in on the opportunities IT megatrends are providing CIOs and IT executives. Uncover their opinions on top trends such as mobility, the cloud, big data analytics, and the consumerization of IT.  (WHITE PAPER) READ ABSTRACT |

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