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Ericom Blaze — RDP Acceleration by Ericom Software

January 14, 2011 - (Free Research)
Slow and choppy RDP experiences make it hard to work productively with graphics-rich PDFs, PPTs, Flash, etc. in Terminal Services and VDI environments. Today's organizations need to deliver the best quality of experience for the allocated network bandwidth. 
(TRIAL SOFTWARE) READ ABSTRACT |

Salesforce.com's Service Cloud for Dummies by Salesforce.com

April 06, 2010 - (Free Research)
Salesforce.com's Service Cloud doesn’t just track and resolve customer service cases. It lets you participate in the online conversations about your products and services. Now, try the Service Cloud free for 30 days and bridge the gap between your call center, the social Web, and Web self-service. Plus get the free ebook Service Cloud for Dummies! 
(EBOOK)

The Road to Smarter Computing by IBM

October 31, 2012 - (Free Research)
A smarter approach to computing can help you free up IT resources and drive innovation and growth. In this resource, explore the business drivers and technology advances that facilitate and enable smarter computing. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics CRM Trial Page by Microsoft

October 24, 2011 - (Free Research)
Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart. 
(DEMO) READ ABSTRACT |

Networking Basics: What You Need to Know by Cisco Systems, Inc.

October 2008 - (Free Research)
When looking at networking basics, understanding the way a network operates is the first step to understanding routing and switching. Read this white paper for more. 
(WHITE PAPER) READ ABSTRACT |

eGuide: ITSM basics and best practices by CA Technologies

July 2011 - (Free Research)
This expert e-guide from SearchDataCenter.com is designed to help IT pros maintain efficiency without compromising service quality. Gain insight into how change management can free up time while improving availability and explore ten considerations for implementing this essential process. 
(EGUIDE) READ ABSTRACT |

But, Will Customer Measurement Improve Our Profits? by Mindshare Technologies

March 2008 - (Free Research)
The purpose of this paper is to outline the basics of the correlation between loyalty and profits and to present the case for continuous customer and employee feedback. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Power of Social Media by Oracle Corporation

August 2009 - (Free Research)
Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage." 
(WHITE PAPER) READ ABSTRACT |

Seven Email Marketing Refreshes by Bronto Software

October 2008 - (Free Research)
This whitepaper will detail seven key points that will help you quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren't aware you were missing. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend

June 2009 - (Free Research)
This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions. 
(WHITE PAPER) READ ABSTRACT |

Self-Service That Really Serves by Oracle Corporation

June 2009 - (Free Research)
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. 
(WHITE PAPER) READ ABSTRACT |

Salesforce Platform Mobile Services by Salesforce.com

July 2013 - (Free Research)
With Salesforce Platform Mobile Services, developers and business users can quickly build engaging mobile apps—and connect customers, employees, partners, and products in new ways. Sign up now and get your free copy of the Salesforce Platform Mobile Services developer guide. 
(WHITE PAPER) READ ABSTRACT |

Expert insight into network virtualization basics by SearchSecurity.com

April 2012 - (Free Research)
Access this e-guide to learn how your organization can take advantage of network virtualization. This resource outlines the basics of this new technology and explores its benefits. 
(EGUIDE) READ ABSTRACT |

Overcoming the Challenges of Green Procurement through eProcurement by Dimension Data Global

October 2008 - (Free Research)
This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program. 
(WHITE PAPER) READ ABSTRACT |

World Class Customer Service in the Cloud by Oracle Corporation

August 2013 - (Free Research)
In today's hyper-competitive market, the key differentiator is the ability to deliver multichannel customer service consistently. And due to tight budgets, many of the world's most successful organizations choose to deliver customer service in the cloud. Read on to discover the benefits of this approach. 
(WHITE PAPER) READ ABSTRACT |

Sales Prospector Demo by Oracle Corporation

October 2008 - (Free Research)
View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers. 
(DEMO) READ ABSTRACT |

5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices by LogMeIn, Inc.

April 2011 - (Free Research)
This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience for Commerce: Oracle Commerce Solutions by DocuSign, Inc.

December 2012 - (Free Research)
This exclusive resource explores the factors influencing the changing commerce landscape, including the impact mobility and social networking are having on the customer experience, and outlines technology tools from Oracle designed to help you optimize your customer experience management strategies. 
(WHITE PAPER)

Regain control: Advancing Information Management By Going Back to the Basics by Hewlett-Packard Limited

May 2013 - (Free Research)
This resource describes a back-to-basics approach to enterprise content management (ECM) that gives you the power to organize and properly manage the growing information volumes in your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Basics of RAID by Nexsan

July 2010 - (Free Research)
A RAID is a method of ganging up, so to speak, a bunch of disk drives, such that the availability and/or the performance is actually improved. Read this transcript for more basics of RAID. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Deduplication Backup Basics for Small Businesses by Symantec Corporation

December 2011 - (Free Research)
Data deduplication is one of the hottest and must-have technologies in the storage world today. For companies that haven't yet implemented dedupe into their backup systems, the interest is growing. Read this expert E-Guide to learn the dedupe backup basics for small businesses. 
(EGUIDE) READ ABSTRACT |

Open source development with Eclipse: Master the basics by IBM

March 2012 - (Free Research)
Learn the basics and get started working with the Eclipse, an extensible open source development platform. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(PODCAST) READ ABSTRACT |

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