Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.  (WHITE PAPER) READ ABSTRACT |

Cloud Computing: Best Practices for Migrating to Microsoft Business Productivity Online Suite by Quest Software, now a part of Dell March 2010 - (Free Research) In this new white paper by Quest Software, learn the best practices for migrating to Microsoft Exchange Online and SharePoint Online from any legacy platform. See why organizations like yours are moving to BPOS. Read this white paper today.  (WHITE PAPER) READ ABSTRACT |

Podcast - Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company) November 2006 - (Free Research) This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.  (PODCAST) READ ABSTRACT |

Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company) November 2006 - (Free Research) This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.  (ANALYST REPORT) READ ABSTRACT |

STA Travel’s Increases Website Performance 50% with Riverbed by Riverbed Technology, Inc. November 2011 - (Free Research) Global travel specialist STA Travel found that access to its website had slowed and that peaks in web traffic from promotional campaigns had become difficult to manage. The company turned to the Riverbed Stingray Traffic Manager to quickly improve the website’s performance and uptime, and provide a superior online experience for its customers.  (CASE STUDY) READ ABSTRACT |

Top 3 Tips to Securing Your Portal - And Protecting Your Customer by RSA, The Security Division of EMC February 2008 - (Free Research) Enterprises are striving to accelerate their businesses by sharing core business data across all channels. Learn how you can strengthen your organization's portal(s), improve customer security and inspire customer confidence.  (WHITE PAPER) READ ABSTRACT |

STA Travel’s Website Performance Flys with Riverbed by Riverbed Technology, Inc. November 2011 - (Free Research) The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective solution deployed quickly, improved the website’s performance and uptime, and provided a superior online experience for its customers.  (CASE STUDY) READ ABSTRACT |

The future of Government operations: Digital citizen survey by ComputerWeekly.com May 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.  (IT BRIEFING) READ ABSTRACT |

Collaborative Reporting Architecture by Actuate January 2008 - (Free Research) The Actuate® Enterprise Reporting platform is designed to create, maintain and deliver the structured account information required by today's most demanding Customer Self-Service and Online Channel applications for the words' l...  (WHITE PAPER) READ ABSTRACT |

Data Breaches: A Growing Problem for the Healthcare Community by Wave Systems Corp. March 2011 - (Free Research) While the pros of Electronic Medical Records (EMR) and online Healthcare Portals greatly outweigh the cons, their introduction comes at a price — an increased risk of both accidental and intentional data loss.  (WHITE PAPER) READ ABSTRACT |

Defining the 21st Century salesperson by SAP America, Inc. May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com April 2012 - (Free Research) This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.  (EZINE)

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com October 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

City of Los Angeles Improves Customer Satisfaction with Self-Service (Podcast) by Oracle Corporation April 2013 - (Free Research) This exclusive podcast discusses how the Los Angeles Department of Water and Power (LADWP) provided customers with a self-service portal for Web transactions to allow them to manage their account information, improving service deliver and customer satisfaction.  (PODCAST) READ ABSTRACT |

Dell ProSupport Hard Drive Data Recovery Service by Dell, Inc. January 2009 - (Free Research) Dell's Hard Drive Data Recovery Service gives customers of all sizes - from small businesses to large public companies and government agencies - the opportunity to recover data from a failed hard drive.  (DATA SHEET) READ ABSTRACT |

Hitting Your Targets with Service Catalog by ServiceNow April 2013 - (Free Research) Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.  (WEBCAST) READ ABSTRACT |

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc. May 2010 - (Free Research) This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud.  (WHITE PAPER) READ ABSTRACT |

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Quest Software, now a part of Dell October 2010 - (Free Research) In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration.  (WHITE PAPER) READ ABSTRACT |

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Quest Software, now a part of Dell September 2010 - (Free Research) In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration.  (WHITE PAPER) READ ABSTRACT |

Cybercrime and the Healthcare Industry by RSA, The Security Division of EMC June 2011 - (Free Research) As technologies in healthcare continue to evolve, so will the cybercriminal activity targeted at healthcare organizations progress as well. This paper takes a look into cybercrime in the healthcare industry and discusses why access to data and information is fast becoming a target of scrutiny and risk.  (WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com October 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

Webcast: "Free" Open Source Portals: Myth, Hype, or Reality? by IBM December 2010 - (Free Research) Go beyond software license fees when evaluating a portal solution. Learn about trends in the portal market, what’s driving demand, cost drivers for portal projects and how to evaluate commercial vs. open source portal solutions. This webcast will show how to drive innovation, deliver exceptional web experiences, and realize tangible business value.  (WEBCAST) READ ABSTRACT |

The TERA1100 Portal Processor by Teradici Corporation The TERA1100 Portal Processor enables centralized computing to span an enterprise network from the datacenter to the desktop by implementing advanced display compression algorithms and I/O bridging to guarantee a high performance user experience.  (HARDWARE PRODUCT)

The Age of Electronic Ticketing by Hexaware Technologies May 2008 - (Free Research) Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations.  (WHITE PAPER) READ ABSTRACT |

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