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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
January 24, 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
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Re-birth of the IT Budget? by ComputerWeekly.com
June 24, 2010 - (Free Research)
Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment.
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Re-birth of the IT Budget? by ComputerWeekly.com
June 24, 2010 - (Free Research)
Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment.
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Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.
January 20, 2012 - (Free Research)
Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it.
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SharePoint Customization Best Practices by Global Knowledge
December 2008 - (Free Research)
This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
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Automating User Provisioning: A User’s Perspective by Oracle Corporation
April 2011 - (Free Research)
Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs.
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Best Practices for Mobile Device Support by LogMeIn, Inc.
February 2012 - (Free Research)
Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.
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Best Practices for Mobile Device Support by LogMeIn, Inc.
February 2012 - (Free Research)
Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
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Optimizing Service Desk Value by FrontRange Solutions Inc.
December 2011 - (Free Research)
In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
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ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.
January 2012 - (Free Research)
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
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14 Security Policy Tips by Global Knowledge
May 2011 - (Free Research)
Every organization needs a security policy, whether it's a business of one or a multi-national corporation. In this white paper, expert James Michael Stewart reveals 14 key tips for both organizations new to security policies and those looking to tighten up their defenses.
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10 Essential Security Policies by Global Knowledge
May 2010 - (Free Research)
Writing a corporate security policy might seem complex, but ultimately it is a collection of many small policies. These ten security policies (or sub-policies) are essential to every organization, regardless of size, location, age, mission, or the product or service produced, and are presented here (in no particular order).
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Is Your Network Ready for Cloud Computing? by Cisco Systems, Inc.
April 2011 - (Free Research)
This video will look at areas to cover with the cloud provider, including possible adjustments to firewalls and other perimeter defenses such as IPS, and how to ensure the changes don’t violate security policy.
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Business Rule Management: Automating Policy Management by ILOG, an IBM Company
April 2008 - (Free Research)
This white paper discusses how business rules management systems can be used to meet the diverse range of stakeholder requirements associated with an automated policy management system.
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Identity Governance: The Business Imperatives by CA Technologies.
August 2010 - (Free Research)
Identity Governance involves various identity-related processes including cleaning up existing user entitlements, building accurate role models and enacting policies and processes which help ensure delivery of appropriate privileges to users. Continue reading to learn more.
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How to tackle information access policy management by ComputerWeekly.com
November 2010 - (Free Research)
The Jericho Forum has been described in a crude way as ‘those people who want to get rid offirewalls’. That’s not strictly accurate – Jericho believes that protection should be appliedclose to data (JFC#1, JFC#9)1, and that firewalls should just be ‘quality of serviceseparators’.
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Simplifying Email Compliance, Policy, and Management by M86 Security
July 2011 - (Free Research)
This paper details how organizations are affected by government and industry regulations and explains how to simplify compliance management through well-controlled policy, thoughtful planning and flexible email security solutions.
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