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CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc.
Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more...
>> Discover more offerings from SAP America Inc.
InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.
In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more...
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Captaris® Alchemy®: Document Management Software by Captaris, Inc..
Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more...
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How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a Growth Strategy by Oracle Corporation

August 2008 - (Free Research)
Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy. 
(WHITE PAPER) READ ABSTRACT |

OASIS Workers Comp; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT)

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM

IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it. 
(SOFTWARE PRODUCT)

Archive Attender™ for Exchange - Affordable Email Archiving by Sherpa Software

Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available. 
(SOFTWARE PRODUCT)

Archive Attender™ for Exchange - Affordable Email Archiving by Sherpa Software

Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available. 
(SOFTWARE PRODUCT)

5 Ways to Put Your CRM Data to Work for You and Your Customers by Angel.com

October 2008 - (Free Research)
This paper explores the various ways that today’s organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions. 
(WHITE PAPER) READ ABSTRACT |

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT)

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com

Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately. 
(ASP)

Developing an Effective Corporate Mobile Policy by BlackBerry

June 2008 - (Free Research)
By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. 
(WHITE PAPER) READ ABSTRACT |

Size DOES Matter – When Choosing the Right ERP Solution by Xperia

June 2008 - (Free Research)
Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier. 
(WHITE PAPER) READ ABSTRACT |

Advent Portfolio Exchange Demo by Advent Software, Inc

July 2008 - (Free Research)
Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing. 
(WHITE PAPER)

Executive Summary: How to Achieve Comprehensive Network Security by Q1 Labs Inc

September 2008 - (Free Research)
Security practitioners need to think about security management along three separate axes-operations, investigations, and compliance, and compliance reporting. 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

Mid-market Meetings Management by StarCite

August 2008 - (Free Research)
Aberdeen research has found that although both the mid-market and large sectors have similar performance results and organizational structures for meetings management, large organizations are better positioned for long-term success. 
(WHITE PAPER) READ ABSTRACT |

ITIL: An Indispensable Guide by matrix42

June 2008 - (Free Research)
matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments. 
(WHITE PAPER) READ ABSTRACT |

ShopVue - Time and Attendance for Manufacturing by Casco Development, Inc.

Employees easily record attendance on devices like: entry-way terminals, bar-code scanners, desktop computers via web browser or other devices. All information is instantly validated and can be exported to your payroll service. This module also supports incentive based/piece-rate pay environments, as well as self-service and overtime management. 
(SOFTWARE PRODUCT)

Best Practices for Successfully Deploying and Managing Data Encryption on Laptops by Fiberlink Communications

September 2008 - (Free Research)
Data encryption is the best available technology to prevent the loss of confidential data when laptops and mobile devices are lost or stolen. 
(WHITE PAPER) READ ABSTRACT |

Customer Support Solution by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT)

Techniques for Transitioning to an IAM Suite by VeriSign, Inc

October 2008 - (Free Research)
Organizations often fill their IAM needs with a variety of disparate techniques and applications. This tip will explain how an organization can ensure a successful transition from multiple products and tools to a single suite. 
(WHITE PAPER) READ ABSTRACT |

An Architectural Framework for Enterprise Email Infrastructure & Security: Getting It Right Today, Getting Ready for Tomorrow by Sendmail, Inc.

October 2008 - (Free Research)
This white paper examines the architecture limitations prevalent in today’s large-enterprise email networks. 
(WHITE PAPER) READ ABSTRACT |

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes. 
(SOFTWARE PRODUCT)

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. 
(CASE STUDY) READ ABSTRACT |

Data Quality - The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software

April 2008 - (Free Research)
Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da... 
(WHITE PAPER) READ ABSTRACT |

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by FACTS Services, Inc.

April 2008 - (Free Research)
FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions. 
(WHITE PAPER) READ ABSTRACT |

The Education Edge: School Administration Software by Blackbaud

This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information. 
(SOFTWARE PRODUCT)

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