WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Managing Data, Managing Change: Making MDM Work by Baseline Consulting September 2008 - (Free Research) This white paper discusses, Business Change Management, Data Change Management, and Cultural Change Management. These are the three main categories of change management that accompany any Master Data Management (MDM) effort.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 30 April 2013: What’s next for mobile IT in the enterprise? by ComputerWeekly.com April 2013 - (Free Research) n this week's Computer Weekly: BlackBerry and Windows have been the mainstay of corporate IT for years, but how do their latest releases stack up? We examine the user response. Communications minister Ed Vaizey talks about broadband and 4G policy. And we ask if Nationwide's £1bn IT plan can increase competition in banking. Read the issue now.  (EZINE) READ ABSTRACT |

Celina Insurance Group Streamlines Collaborative Processes with Agents to Stay ahead of the Competition by IBM March 2009 - (Free Research) Read this case study to see how Celina Insurance Group implemented a collaborative extranet based on IBM Lotus Notes and Lotus Domino to enhance their competitive edge.  (CASE STUDY) READ ABSTRACT |

Using SharePoint to Unify Records Management with Iron Mountain Solutions by Iron Mountain December 2012 - (Free Research) As the amount of unstructured business data continues to grow, IT is under pressure to craft effective records management programs – and fast. Only 37% of companies with formal policies are able to consistently apply them company-wide. Read on to learn about a next-gen platform that integrates with SharePoint to provide highly-effective policies.  (WHITE PAPER) READ ABSTRACT |

How Smart Insurance Carriers are Turning Information Complexity into a Distinct Competitive Advantage by Kofax, Inc. March 2013 - (Free Research) This comprehensive webcast explores how advanced information capture and case management capabilities can address new market demands and create better engagements throughout the customer lifecycle.  (WEBCAST) READ ABSTRACT |

Can the Modern Enterprise be More Agile? From Agile Development to Business Agility by Hewlett-Packard Limited January 2012 - (Free Research) Distributed teams, policy requirements and brittle legacy processes all threaten to make Agile a “name-only” initiative in big enterprises. Join this Web Event to understand how HP has helped customers identify and breakdown these challenges, showing that size and speed can coexist.  (WEBCAST) READ ABSTRACT |

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation February 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing just how valuable, and complex, business data is for the businesses that rely on it.  (WHITE PAPER) READ ABSTRACT |

Controlling Risk Through Software Code Governance by Coverity July 2011 - (Free Research) Software code governance is a large part of mitigating risks. Discover how this strategy can proactively establish policies or thresholds around code quality and security, test against these policies early in the project lifecycle, and control risk through better visibility into areas of risk in the project or in the supply chain.  (WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by Quest Software, now a part of Dell Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.  (ASP & SOFTWARE PRODUCT)

What If Any Agent Could Take Any Call? by KANA (E-mail this company) June 2012 - (Free Research) Good customer service involves leveraging policies, people, and technology to answer customer questions and solve problems with accuracy, speed, and consistency. Check out this paper for tips on how to relieve customer service pain points and get your agents able to answer calls with ease, and keep customers coming back time and time again.  (WHITE PAPER) READ ABSTRACT |

Configuration Assessment: Choosing the Right Solution by Tripwire, Inc. July 2008 - (Free Research) Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.  (WHITE PAPER) READ ABSTRACT |

Steps to Discovery and Protection of Sensitive Data: Find IT. Search IT. Mask IT. by dataguise, Inc. June 2010 - (Free Research) Protecting sensitive data in the enterprise has never been more important, or more challenging. An effective data protection strategy must start with finding all of the data repositories on the network and identifying all of the sensitive data contained in those repositories. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

IT Connects Customers to Brands by Cisco Systems, Inc. August 2010 - (Free Research) Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.  (VIDEO)

The Business Value of CX: Keeping Your Customers by Oracle Corporation UK Ltd December 2012 - (Free Research) Providing personalized, seamless, and consistent service and support during customer interactions can be a major competitive differentiator. But how can you make your customer experience strategies sustainable? Watch this video to uncover quick tips for delivering exceptional customer experiences.  (VIDEO)

Tales from the Field: Business Drivers and Checklist for Successful SharePoint Governance by AvePoint, Inc. October 2011 - (Free Research) Watch this webcast to learn the three P's and business requirements for driving governance focusing on the challenges Microsoft and AvePoint customers face.  (WEBCAST) READ ABSTRACT |

Opening up government: How to unleash the power of information for new economic growth (Executive Report) by IBM July 2012 - (Free Research) This paper details the need for governments to become more open and the benefits of doing so. Read on to gain insight into the role of public sector information in economic development, a world map of open government data initiatives, how governments are sharing their data with citizens, the challenges that lie ahead and so much more.  (WHITE PAPER) READ ABSTRACT |

Security Best Practices for Developing Windows Azure Applications by Microsoft November 2010 - (Free Research) Are you a software designer, architect, developer or tester interested in secure cloud computing solutions?  Download this breakthrough paper focusing on the security challenges and recommended approaches to design and develop more secure applications for Microsoft's Windows Azure platform.   (WHITE PAPER) READ ABSTRACT |

Windows Azure Platform Security Essentials: Module 1 - Security Architecture by Microsoft December 2010 - (Free Research) In this video module, Graham Calladine, Security Architect with Microsoft Services partners with the Security Talk Series to describe the security features of the Windows Azure platform, resources available to protect applications and data running on the Microsoft cloud and SQL Azure security and authentication options.  (WEBCAST) READ ABSTRACT |

Windows Azure Platform Security Essentials for Technical Decision Makers by Microsoft December 2010 - (Free Research) In this video, Graham Calladine, Security Architect with Microsoft Services, answers the most common security concerns CxOs and other technical decision-makers have regarding the security of their data in Windows Azure cloud platform.  (WEBCAST) READ ABSTRACT |

Enabling Enterprise Mobility: Transform the Mobile Computing Environment by Hewlett-Packard Company September 2011 - (Free Research) Read this paper to uncover best practices for a three-step mobile management strategy that looks at: foundational enterprise-wide policies around security, privacy, and end-user computing; the collaboration infrastructure that  needs to be established; and the required end-to-end architectural decisions, application, and infrastructure models.  (WHITE PAPER) READ ABSTRACT |

Small business meets big mobility by SearchCIO.com April 2013 - (Free Research) This expert resource introduces three perspectives on BYOD for SMBs in the areas of mobile app development, the evolution of BYOD for SMBs, and privacy guidelines for SMB mobile policies.  (WHITE PAPER) READ ABSTRACT |

Unleashing Microsoft SharePoint 2010’s Web Content Management Features by AvePoint, Inc. February 2011 - (Free Research) In this white paper, we will discuss the requirements for dynamic websites in today’s hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAve Software Platform enhances the native WCM functionality SharePoint offers.  (WHITE PAPER) READ ABSTRACT |

Facilitating Enterprise PCI DSS Compliance - Detail Review by GlobalSCAPE April 2008 - (Free Research) HS-PCI solution helps procedure and policy enforcement by monitoring and reporting on PCI DSS compliance by using prompts and warnings.  (WHITE PAPER) READ ABSTRACT |

Engaging with the New eLearning by Adobe Systems, Inc. August 2008 - (Free Research) Industry studies reveal evident increases in training and development delivered via eLearning. This white paper explores the advantages of eLearning and highlights 12 strategies with focus on virtual learning programs.  (WHITE PAPER) READ ABSTRACT |

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.  (WHITE PAPER) READ ABSTRACT |

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